JONES AUTO CARE has gained our trust and business. They were always easy to contact, answered all…read morequestions, set my appt and completed all work as promised in a timely manner. They have an amazing system that allows for digital and visual car maintenence that anyone can understand. We appreciated the explanation of all prices and options. These are the most pleasant mechanics I've ever worked with. And best of all they have warranties to cover their work so if we ever need to we get to visit them again.

Out son was driving my wife's car back to college and it suddenly started losing oil after…read moreseemingly hitting a rock. Being Sunday afternoon, finding a tow in rural Md was challenging but we did & had the cat towed to Jones. Ralph was excellent on the phone the et fay and we had the car fixed & paid for (VERY reasonable) within a couple days.

These guys are great. Got 4 tires mounted and balanced up. Perfect. They actually torque the lug…read morenuts to spec. Thanks will be back.

got 2 tires at Bob's Tire in Berkeley Springs WV ... those assholes knew they broke the bead on…read morethe front pass side tire, but left me drive away. By time I got home there was a big bulge in the sidewall. They replaced it the next day. Also there was a rubbing noise when I drove away & they closed by then, got home, took wheel off & discovered the morons also gouged the hell out of my new drilled, slotted rotor on same side. So NOT so good savings on their tires since it cost me 2 trips + got buy new rotor & ceramic brake pad to replace their shoddy installation. Don't go there!!!

If you want service requested quality and value, go to discount tires. They don't have quality of…read morevalue. Most expensive place to buy a tire

Bob's used to be a good place to buy tires. No longer. Doug…read morehas become an absentee owner, and those there now are rude and don't care. After twenty-plus years of buying tires there, we have bought tires elsewhere over the last two years. Not just a few tires. FORTY TIRES purchased and mounted elsewhere. Avoid their arrogance. Shop elsewhere.

Needed 4 wheel drive fixed in my f250 in 3 hrs it was ready to go and under 300$. I highly…read morerecommend them.

An extremely professional and honest family business. I would not hesitate to recommend them. They…read moreare wonderful people to work with.

One star only because I couldn't give zero. And in all fairness, some of his staff and his wife…read morewere decent. Buying a vehicle from Herbs Auto in Berkley Springs West Virginia is the absolute worse I have ever experienced. The owner is extremely rude, and will lie through his teeth to make a sale. In fact he did lie to me concerning something that ended up costing me time, and money. I tried for over a month to get issue resolved. Speaking with his staff I was led to believe they were going to step up to help me. Unfortunately the last call I made to this business I spoke with him. Needless to say, the issue at hand is still unresolved. I will Not make the same mistake twice. I absolutely DO NOT RECOMMEND Herbs Auto in Berkley Springs WV

I had the best experience at Mike's SerVice Center in Berkeley Springs as I was on my way from…read moreWashington DC to Ohio. My low coolant light came on (despite just having it at the dealer for service) and I went into Hancock MD hoping to find someone to help me. I didn't find anything there but googled service and Mike's shop came up. I was nervous about my car, but Mike and his crew made me feel at ease. They are friendly, knowledgeable and through. They made sure my car was road ready again. And I felt safe on the road again! Thank you Mike and team!

I have been here several times for inspection. Once for an alternator. This year I asked for an…read moresynthetic oil change at the same time as my inspection. I have never been charged $80 for an oil change for my Corolla! They charged $10/qt (44.50), $20 for "oil change&filter" $6.50 for filter, and $8 for "shop supplies". I felt so incredibly ripped off. I will never return. I can't imagine what taking our truck there would be. I've never particularly enjoyed that when you show up, no one greets you. You can look Mike in the eyes as you exit your vehicle and he will walk away to the back. Just dealt with it. I hope this review helps someone else know what to expect if they go there for an oil change.