Both my kids have been going to Dr. Eddie for the past seven years. The reason why we went to him was because our previous dentist always had the most aggressive treatment plan without offering other options or education. I came to Dr. Eddie for a second opinion and he laid out three options with pros and cons for each. He even quoted studies which I love, because I'm all about evidence-based care. We never turned back and have been with him since. Fast forward seven years later, my son chipped both his front teeth. We had to see an emergency dentist over the weekend and they automatically suggested root canals and crowns. The following Monday, Dr. Eddie squeezed us in first thing in the morning and is basically trying to save his teeth without either a root canal or crowns. My kids love this man and his staff! read more

My kids no longer dread going to the dentist! Thanks to Dr. Eddie who is very patient with his patients :). He makes them feel comfortable and at ease. Dr. Brian is caring as well and pretty good in diverting kid's attention during procedures, sinking their anxiety. I know this from a traumatic dental experience I helplessly witnessed my son endured with another dentist. And then there is Dr. Tom, very mellow and skillful orthodontist who turned my kids' timid smiles to broad and confident cheerful grins. Thank you!!! The rest of the staff are always helpful and attentive, busy as you can expect but also engage in friendly chats. Atmosphere here gives you a good feeling when you walk in. The office is very neat and clean, waiting area is roomy, restroom is also clean. Parking could be tricky sometimes but I am not complaining. I highly recommend Dr. Eddie's dental office. read more

We love Arcadia Pediatric, Dr. So, and the staff! Everyone is so friendly and professional. They are so wonderful with kids. Both of our girls come here and love it. The office is super clean and kid friendly. They do a great job with teeth cleaning and making the kids feel comfortable during the cleaning. Dr. So is very thorough with the exam. He will check each tooth, the bite, the alignment, any wear, etc. After the exam, he explains everything to the parent(s) in detail, and provides recommendations, possible/future procedures, what to look out for, and more. He genuinely cares for his patients and ensures that he will watch over the kids as they grow up. We have also come to the office during the pandemic. They did such a great job with making us feel comfortable and safe. Check in is from car first. Front area is sanitized before each family enters. Waiting room is empty. Temperature and oxygen levels of parents and children are checked. All staff wear face masks, face shields, and gloves. You will definitely feel safe. The office always gives a toy to each child after their visit. Before the pandemic, it was like a treasure chest to choose from. Post pandemic, the kids choose from a picture and the nurse will get the prize for the child. Well done! Note: Cleaning for toddlers begin at 3 years of age. However, if your kid is close to 3 and you're certain he/she will stay still, they can potentially do the cleaning before 3. Babies and young toddlers under 3 involve an exam with child on parents lap. read more

Eddie So, DDS - Cleaning time (TV screen on ceiling always playing something fun for the kids). - Pediatric Dentists Near Me - Monrovia, California

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Very nice clean office. Super friendly staff. Easy to make an appointment. Great for the little kids too.

The service is the same for everyone. But it's totally overcharged with annual tooth cleaning and X-ray. I have PPO dental insurance from the company (I pay the premium) but ended up sending the bill to my insurance to claim $329 while my insurance only covers $174, so $155 is from my pocket. And they claim it's because it's out of network. However, we have never been informed while my wife brings a kid to see the doc at the front desk. I called the office right after I received the bill. I feel this is a scam since the kid only gets the routine service, and they should inform my wife when we showed the insurance information. The nurse told me she would check with the doc but never called me back. read more

Eddie So, DDS - only with the standard the tooth cleaning, X-Ray, and toy are way too much - Pediatric Dentists Near Me - Monrovia, California

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Why did I take so long to write a review? Dr. So is amazing to say the least. There is something soothing about him that calms the kids while he's pulling out their teeth. LOL! The best part is, the kids will not feel ANYTHING. If you have a child who is afraid of going to the dentist, you HAVE to give Dr. So a try and I promise you he/she will never be afraid of the dentist office again. There are a couple of other dentists in the office as well and they are GREAT. Staffs are great as well. You have nothing to loose and your kids will be excited to get their teeth cleaned or pulled. You can thank me later. :) read more

I was very impressed by this practice and Dr. So, first they were very cautious with Covid precautions, even checking O2 saturation level at check in. The place seemed very clean and staff is detailed. The dental assistant was so sweet and gentle with my daughter, explained everything and made it fun and made her completely not afraid. I expected Dr. So to come in and check for a few minutes and then leave like our experience at Sierra Madre pediatrics, but he spent so much time going into detail examining her teeth, describing prevention techniques for cavities, the science behind the bacteria in the mouth and fluoride, how to prevent thumb sucking, and more! I did not feel rushed at all and loved all the good suggestions. Highly recommend this place! read more

We love taking our daughter here for her dental checkups. The service staff is absolutely awesome. The moment you check in, your child is met with smiles and warmth and they really try to go out of their way to make your little ones comfy. This place is totally set up for children. There are video games and a little play area to keep you busy while you're waiting, and in the observation/check-up area, there's TV's on the ceiling so your child can remain occupied while they do their thang. Dr. Alex is her dentist, so we haven't seen Dr. Eddie yet either, but really, every experience we've had so far has been awesome. They are very attentive and have provided great advice to help my wife and I get our daughter to brush her teeth, and showed us the best way to floss and brush her teeth as well. Don't get this place confused with the other office on Foothill. It's actually in the larger building on the second floor. read more

We love Dr. Eddie and his staff. My daughter has been coming to Dr. Eddie since she was 2. Dr. Eddie and his staff are always patient and happy to answer any questions or concerns. I wish Dr. Eddie was my dentist. My daughter will be getting braces soon and we will be seeing Dr. Tom who works in Dr. Eddie's office. I can't not say enough good things about Dr. Eddie and his staff. My daughter was traumatized by the first dentist she went to at a year old. But she was not nervous or scared when we first saw Dr. Eddie. He has tv's on the ceilings so the kids can watch while their teeth are worked on. It's the little things that make a huge difference. read more

Very thorough and detailed. Kids love the favors after. The experience has been pleasant

When we first came to see dr. So, my son was so frightened of any dentists! We couldn't even have him sit in the chair. Today, seven years later, Dr. So and Dr. Tom's Office is his favorite get away place. It's unbelievable how comfortable and happy they make him feel. I am so grateful for the wonderful job they do every day! I wish I had such amazing experience growing up. Definitely recommend them as pediatric dentists and orthodontist, and we look forward to seeing them again soon! read more

Eddie So, DDS - Pediatric Dentists Near Me - Monrovia, California

Staff and doctor are good but they charge triple what other dentists charge. It was a little over $300 for cleaning, exam and x-ray I should have called around before coming since we are cash patients ( my bad). But if you have insurance maybe this is the place for you! Kids did enjoy watching a movie while getting their teeth cleaned! read more

Dr. Eddie So is a true blessing! I sought a new dentist after my 3 year-old daughter was screaming due to a toothache, and her dentist was unable to be reached. I researched dentists and stumbled upon Dr. So. My daughter walked into his office, and I was amazed that he even got her to open her mouth! No coaxing or bribes! He simply used his charm and his sense of humor. I truly believe that it was the environment and Dr. So's caring nature that she perceived. It was amazing to see my daughter at peace in a dentist's chair! It was a huge contrast to visits with her past dentist. I would have to sit in the chair with her, and she would refuse to open her mouth. I'm embarrassed to say that I had to hold her head back and mouth open her mouth for the dentist to even get a peek. Dr. So took care of the toothache and performed all of the needed work. Due to her age, amount of work, her past experiences, and fear from visits with our other dentist, she needed to be put to sleep to have the work done on her teeth. It was a tough choice, but it was a smooth process. Dr. So and his staff reassured me of the process and made it comfortable for my daughter. I was able to hold her as they gave her a shot, and she became drowsy. Needless to say, we decided he was a keeper! She is now 10, and she is never fearful to sit in that chair. My older son is also his patient. The office staff is cheerful, and his office has a jungle theme that is not overly stimulating. There are tvs on the ceiling as work is performed, but my kids are engaged by the staff's conversation. Take it from this overly cautious parent when I say that Dr. So is a gem with a vocation for dentistry. read more

My daughters used to be scared of the dentist and would cry when I put them on the chair. They've been happy ever since we switched to Dr. Eddie. The waiting room is nicely decorated with hanging monkeys and have video games for the kids to play with. The wait is usually very short so the girls don't get to play too much. There are two sound-proof rooms on each side of the office which are good so screaming kids won't scared other kids. I like that they have TV's on the ceiling above the chairs. Kids can watch TV while they are getting their teeth clean. Dr. Eddie and the staff are great. They are very friendly and are good at making the kids comfortable. Dr. Eddie explains things very well to us and does a very good job. The girls get balloons and prizes, in additional to the toothpaste and toothbrush set every time. They are happy whenever I told them we are going to see Dr. Eddie. We've found our pediatric dentist and won't go anywhere else. read more

That moment of happiness when you find your child's dentist. After a bad experience with my child's previous dentist, we ended up here. What was the bad experience you ask ? My child had to be restrained to get X-rays & cried the entire time. I do not know who was more traumatized, my child or me. So happy so have found this office. My child hasn't been seen by Dr Eddie but he has seen Dr Alex. Dr Alex is great & well as all the staff. They don't mind answering all my inquisitive child's questions, the more anxiety the more questions. They give him the respect, time & empathy a little 6 year old needs. Did I mention a super kid friendly office ? The kids can play video games while they wait in the lobby. The water fountain is o so soothing. There is a tv on the ceiling to distract your child while getting that cavity filled. Did I say no shots? Yup that's right! They use a laser technology, so your little one doesn't have to be poked. Plus each dental room has a comfortable stool for the parent. It's the perfect height to be able to sit & hold your child's hand in case they need to be comforted during the visit. Happy Kid = Happy Mom read more

Love this place. Wish he was my dentist..:). It's clean, Dr Eddie So n his staff is very friendly n professional. Every room has its own theme. Makes the kids more comfortable being here. Highly reconmend! read more

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Our 2 year old son enjoyed his first dental visit here and said it was fun! Upon entering, kids are delighted to see a little waterfall fountain, monkeys hanging on trees, cartoons on TV and game consoles for games. The receptionist and staff greeted us with a warm welcome and made my son and us feel very comfortable. Dr. Eddie So explained to us how to take care of our son's teeth with preventative measures and life style changes. He also went over what to expect in terms of molars coming in and how to alleviate any discomfort he might go through and how to avoid fevers related to teething. He was very gentle and sweet while examining our son's teeth and although he was apprehensive at first, my son relaxed due to the doctors great bedside manner. For the first visit, the doctor had us hold our son on our lap while he removed the plaque on his teeth with a scaler and gauze. He speaks Cantonese, Mandarin and English fluently. He asked us more than once if we had any other questions or concerns and he answered all our questions with helpful answers. At no point did we feel rushed or unimportant. This is what really makes the difference between a good doctor and a great doctor! At the end of the visit, my son was delighted to get a new package filled with a toothbrush, floss, and toothpaste. He also got a balloon and was able to choose a toy from the treasure chest. He left with a big clean smile. :) His schedule does fill up and it takes about a month to get an appointment. One thing I wished they did, but they didn't do was to call us with a reminder that we had our first appointment. However, for our second appointment in 6 months, the receptionist said they will text us a reminder... Maybe once you are in their system they will call/text/email a reminder, but not for the first appointment I am guessing. read more

The BEST pediatric dentist in the San Gabriel Valley, hands down!!! Dr. Eddie and his staff are AMAZING! They have a great way with children. My sons, 4 and 1, feel at ease and even excited about going to the dentist!!! They not only explain recommendations, procedures, etc to parents, they also talk to the kiddos about it. My son feels very important when he visits the dentist because he knows they explain procedures and they listen to his concerns. It must feel very validating for him. read more

I was recommended to Dr. Eddie So years ago by a friend. Both Eddie So and Vivian Yee are amazing pediatric dentists! Let me add that my 9 yr old son is probably not the ideal patient. The staff puts Kevin at ease. They are very friendly and explain everything that they do so that he is aware of what will take place during the visit. I always recommend this office to my mommy friends looking for a pediatric dentist! read more

Dr. Eddie is a master! My daughter's insurance will not cover his work, but we don't care because he has REAL magic. My daughter has bad anxiety and because of that we waited too long to address her dental issues. He immediately puts her at ease with his caring, entertaining, and professional demeanor. AND when he goes in to actually do the work, he works SO fast that my daughter says "Is that it? I'm all done?". He is a true blessing. Plus he obviously shares his gift because the other dentists that work in the office, though not quite as magical, are very much the same. read more

I'm so happy I found this pediatric dentist. With a 3 yr old that need a cap and had to be put to sleep. My son was in the best hands.. Thank you Dr Eddie So read more

Eddie So, DDS - Doc your blocking the TV lol - Pediatric Dentists Near Me - Monrovia, California

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If I could give more stars, I would! Dr. Eddie and his staff are the best in the business! We have been bringing our children for 9 years! Dr. Eddie is thorough. He fully explains everything to both the child and the parent. My Children look forward to going to their checkups! Dr. Eddie & his staff are professional, gentle & exceptionally compassionate! We now live an hour away and still drive in to see them! This kind of office isn't common, they love what they do & it shows! My Daughter actually requests for Dr. Eddie to pull her loose teeth! :) Also, the office itself is beautiful! The decor is beautiful and welcoming to the children. The office flows well. I've never had to wait for them, the office is ran like a well oiled machine! I never feel rushed, I leave feeling good about our visit! read more

Dentist is good BUT front desk staff is absolutely HORRIBLE. WORST CUSTOMER SERVICE i have ever experienced! The office clerk, Ana, is rude and has no consideration. My son had an appointment and at the last minute, it was cancelled! Ana said that Dr So had a conference--- but how do you not know you have a conference in advanced?!! Ana was not apologetic and didn't think it was a big deal to tell me (a single mom with a career who had to move meetings to take son to appts). As if it was not bad the first time, the office cancelled last minute the SECOND time! At this point, I'd had enough. Don't go to this office if you value your time. There are far better Pediatric Dentist out there. read more

We came to see Dr Eddie for our then 3 yr old son's extensive dental work which involved IV sedation. The reason for the review is for these three reasons: 1) We were charged more than what we were supposed to pay when the time came to pay the bill right after treatment; but additionally I was very uncomfortable with the way they were trying to get me to pay the entire balance before leaving the dental office (I almost felt like I was being held hostage). When I fought the additional charges which included an office administration charge (which I've never had to pay at any medical or dental office in my life) Dr. So granted me the previous price but also told me that we could never come back to his office (basically dumped us as patients) 2) The whole treatment (Under IV sedation) lasted a lot longer than expected and due to my concerns when I voiced them, I was met with criticism by Dr. So (the anesthesia bill ended up being larger due to this extra time spent) 3) 1 year later, 3 of the fillings (one canine and two front upper teeth broke off) and 2 years later the first molar pulpotomy failed so my son had to get this tooth extracted today by another dentist. I am disappointed by the lack of respect and good dental work at this office. read more

I brought my 1.5 year old son to see Dr. Eddie for his first dental visit. It went great and my son really liked the office. He liked watching the Disney movie in the waiting area and the ocean theme in the bathroom. After Dr. Eddie checked his teeth and gave me some tips on toddler dental care, he got to pick a toy. It was a quick and easy visit. Thank you! read more

Dr. Eddie makes kids feel super comfortable and will talk your kids through out a procedure. My son has two cavities to work on today and Dr Eddie had "Gummy Bear Air" for him to relax. My son is super scared of needles and even asked Dr Eddie if he was going to get a shot. He said yes, but that he was going to num the area first so he won't feel a thing and that he does that for 2-3yrs old kids. He put my son at ease and my son completely trusted him. All through the procedure Dr Eddie talked to him and made funny comments. My son even forgot that he was scared. This is the reason why we keep on coming back even if Dr Eddie is not our insurance in network provider. We are willing to pre pay and pay probably extra for out of network. It's worth it if he can get my son to feel good and also do an excellent dental work. I love it that Dr Eddie can relate to kids and talk their language to keep kids calm! read more

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my girls always have had great dental visits here! even when my little one had to have serious "work" it was as smooth as can be. great staff, friendly atmosphere, great with kids and super professional!!! read more

Eddie So, DDS - for the bright lights! - Pediatric Dentists Near Me - Monrovia, California

Dr. So is by far one of the best dentists I have ever encountered. I wish he saw adults as well. Another dentist botched fillings with my daughter's baby teeth. The teeth were not filled correctly and cavities grew into huge infections and abscesses. In addition the previous dentist pulled a baby tooth that should not have been pulled and did not put in a space bar leaving. This in turn led to leaving no space for her adult tooth to descend. Dr. So was amazingly patient with my very frightened child and worked with her through the months so competently that first year that she now looks forward to her six month cleanings! read more

Dr. Eddie is patient and gentle with my sons during check ups and cleanings. Really impressed with how accommodating he and his staff are. The office is always clean and fun. We are fortunate to have found him. read more

Plain and simple, my children love him! He is a wonderful dentist that is thorough and will not recommend something for your child that they do not need. When my children know they are going to the dentist they actually get excited--a little weird but I am not complaining. read more

Dr. Eddie and his staff are great! Very professional and great with young children. I highly recommend him and his services.

This place is great. Took both my kids, a 5-year old and 2-year old, for their very first dentist visit. They were scared at first, but the staff and environment made it so easy and comforting. My daughter doesn't mind going here, even after they drilled 5 teeth and pulled one. The facility is clean. I'd recommend anyone to bring their kids here. read more

My girls loved coming here! Their office is super kid-friendly, and the staff have always been very warm, welcoming, and reassuring for kids who may be scared. Wish we still lived in the area, trying to find a new dentist in northern CA that measures up to Dr. Eddie! read more

No ka oi... the best childrens dentist in Arcadia

I did not see the response until now, but honestly, just because you're expecting a call does not give you the excuse to give away someone's Personally Identifiable Information. As far as calling from a number withing my profile, I'm afraid that was quite impossible because I called from work and the United States Navy routes their phones in such a way that even if I gave you or my ex-wife my work number (which I didn't) it would not show up as I listed it. In addition to this, the on call doctor was the third least helpful person I've ever met. In addition to which, he did inform me that none of the patient's information was stored on local servers and that one of the staff had to log in to access them. As an IT professional, I have no doubt that whatever company you use is taking the appropriate encryption methods, etc, but they cannot defend against someone stealing your login because that would appear to them as a legitimate authentication. Based on how cavalier you are with sending patient's information, I trust your methods about as much as I trust a Southern BBQ establishment on the moon. I understand the nature of your response, because of the potential effect, but at the end of the day, ownership of a mistake is much more honorable and respectful than pretending like a problem doesn't exist. I'm sorry, but your response is inaccurate and dangerous to patient information. Correct the mistake, don't act like their isn't one. read more

Dr Eddie So and his staff are awesome! I recently took both my boys (3 years and 1 years) and they did an amazing job. My 3 year old was terrified but the lady who cleaned his teeth was extremely patient and was able to calm him down. She was able to clean his teeth and Dr. So was able to do his evaluation. My youngest kept admiring Dr. So and had no issues. Don't forget to ask for the "my first visit" award. I forgot to ask my youngest since my oldest has his from 2 years ago :( read more

Dr. Eddie and his staff are the best! Besides the top-notch dentistry, the team is very friendly, caring, and great at making the kids (and parents) comfortable and at ease. The whimsical decorations, the waterfall, the video games, the tv screens mounted on the ceiling above the examination chairs all help make the typically frightening experience of visiting the dentist easy and painless. My daughter loves the koi pond in the foyer downstairs. I would highly recommend Dr. Eddie So to anybody who has kids. read more

My kids love Dr. So! He's knowledgeable, funny and extremely gentle. My kids were fearful of the dentist but he provides current medical advances of basically using SDF to stop tooth decay without the scary drills. He also speaks with the kids while educating parents. We love coming here and am confident your kids would love coming here too! read more

Thank you Dr Eddie. My 8-yr old was traumatized by a dentist who definitely did not know how to handle kids. You and your staff gave her a different perception of dentist visit. At her first visit in March, my girl felt right at home right away. She loved the decoration throughout the office. The staff at the front desk made my girl feel like at home as she stepped in. Your assistant, Clara, was excellent. She talked to my girl as they had been friends for a long time. And for me.. WOW. my girl was in dentist office, and I do not need to hold her hand or the need to comfort her. When we need to make a follow-up appointment, my girl said she only wanted Dr. Eddie and no one else. She went on telling her friends and cousins on what a wonderful time she had at Dr. Eddie's office. The follow-up appointment was 2 month later. My girl kept reminding me that she needs to go back on May 19. She was so excited when May 19 finally came. Yesterday, we returned. She was so excited. Clara attended to her again. My girl remembered her name, even I forgot her name. My girl now loves dentist visit. She wants to come back everyday. Thank you Dr. Eddie for making the dentist visit a pleasant, fun, and stress-free experience for me and my girl. read more

Heard Dr. So really goes out of his way to take care of his staff. When you have happy staff/workers, you likely have happy patients (my daughter loves coming here for past 4 years). Too bad he doesn't treat adults. read more