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    ED Carpet Cleaning

    3.0 (2 reviews)
    Open Open 24 hours

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    9 months ago

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    Alberta Carpet Cleaning - It's not all about work. We like to have fun to!

    Alberta Carpet Cleaning

    (19 reviews)

    So disappointed with Alberta Carpet Cleaning. Let me set this up: I live in a 907 sq foot…read moretownhouse where there's only a small living/dining combo, 13 stairs, & a small hallway upstairs. That's it. Originally they called me in November 2022, soliciting their service. No problem, I've used them before, yep, thanks for the nudge, I really need my carpet done. The rep was awesome, friendly, helpful, we agreed on time, date, quote for January. Unfortunately, January came around & I had to reschedule, so I called in well in advance to do so. The woman on the phone (not the same lady), again was awesome, super friendly & helpful. I felt bad for pushing my cleaning up into March but she said no problem & when I asked, she said I could still get the promotional price. GREAT! Third call came just before my appointment day & I clarified again about the sofa & something else, all was good. Then today came. Monday, March 20, the technician arrived & changed the quote. It wasn't only that. I wanted my sofa done as well (it was in the quote), he said he either tack on the price for another room or he wouldn't (with my help), move & do under the sofa. So, clean 3/4 of the carpet? He wouldn't budge, he didn't call the office, he just left, but not before chastising me for not being prepare better. Three different people knew the tech would have to help me move some furniture, I was told it wasn't a problem up to 40 lbs was fine, they do it all the time. Clearly this tech didn't want to. Sooo disappointed, anyone who's had their carpets done know how much work is done to prep. A few minutes after he left I called the company. The person I spoke to wouldn't help me. She was pleasant, if not a touch condescending, but wouldn't help me. She explained their quoting policy, & I get it, I understood it the first time it was explained to me, but that wasn't the point. This is a small place. Still, had she just talked a breath, thought for a minute, negotiated with me even, I probably would have been fine if we could come to an agreement in a respectful, compassionate, & caring way, this would have been a very different review. I ended up calling another company, Maple Leaf Carpet Cleaning. They're coming this Saturday, we shall see how it goes. Funny thing is, their quote is a little more than Alberta Carpet Cleaning's first quote to me. Soooo, the takeaway? If Alberta Carpeting had just listened, opened more dialogue & found a compromise we could have done business. As it stands now I would not recommend them again, I had planned on using them for my furnace but I won't be doing that now. And if it comes up, this will experience will be mentioned again. So I hope a few dollars was worth it to you Alberta Carpet Cleaning.

    What a joke , could do a better job with a safeway rental. They came in and didnt even do basement…read morestairs (Which where quoted for). Wanted another 190.00 to come back and do them . VERY UNPROFFESIONAL. WILL NEVER USE THESE GUYS AGAIN , AND DO NOT RECOMEND.

    MudBusters Cleaning Services

    MudBusters Cleaning Services

    (1 review)

    I wanted to review this company from my recent request for a second cleaning…read more My intention in reaching out was simply to inquire whether you would be willing to perform a second cleaning of the sofa at my expense. I was not raising a concern about fault or responsibility for the initial outcome. The explanations provided regarding the fabric type, time elapsed, prior cleaning products, or pet use, while noted, were not directly related to my question. I was only seeking confirmation as to whether another cleaning attempt was something you were able and willing to offer as a paid service. Based on your most recent response, I understand that you feel the initial cleaning achieved the best possible result given the fabric, and that you are not able to proceed with another cleaning. not the response I expected from a highly rated upholstery cleaning company. I will make alternate arrangements.

    From the owner: MudBusters Cleaning Services offers premium eco-friendly couch and upholstery cleaning throughout…read moreEdmonton and surrounding areas. We use safe, non-toxic products and a special chemical neutralization process—making our service 100% safe for children, pets, and people with allergies. Unlike many competitors, we never offer fake services like Scotchgard Protection and never charge hidden fees. With transparent pricing, visible results, and technology-backed methods, we deliver real value and long-lasting freshness to your furniture. Experience the difference of honest, professional cleaning—book your sofa cleaning today!

    ED Carpet Cleaning - carpet_cleaning - Updated May 2026

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