-- July 2024 Update -- When our indoor unit would not kick…read moreon, I went outside to see that the compressor was cycling. The inside unit had a code displayed clearly. I called Buckners to have them come take a peek, and service the unit (which was ~1.5yr old). They sent a new technician who did not understand the issue. They first thought the unit was low on refrigerant. They then overcharged the unit. They called to the office for a second opinion. They told me that the TXV was sized/not opening. I once again asked about the code on the front. They did not take a look at the code, which the definition is printed clearly on the inside of the furnace panel. They wasted four hours of my time, sent the new guy (with no support), overcharged my system, and recommended a repair which I did not need. I then received an email with a $619 dollar estimate for the labor (as parts were covered under the manufacturer's warranty). But don't worry, there's a cheaper member price! They have an offered "membership" you can pay for monthly to allow you a discounted cost on a repair you didn't even require. I asked why the price was so high, becuase it was a 1-2 hour repair, and they said they always estimate high in the case that it takes too long, we would not pay more. Ultimately that behavior only serves the business. I got a second opinion from a commercial HVAC tech, and he instantly looked at the code, connected a module to read the blower motor status, and recommended a repair. The total time to repair was around one hour. Ultimately, Buckners was a pretty good company early on, but after they were bought things seem much worse: - Scammy practices having a "member" price ... Labor price is inflated to push you toward a monthly subscription - Unexperienced technicians deployed without someone to back them up (this is really Buckner's fault, not the new guy) - Overcharging for simple repairs - Almost caused damage to my condenser compressor due to over pressurization - Wasted my time, and I ultimately was in a state of disrepair longer due to their incompetence The ONLY reason I post these experiences is to warn others who may not be aware of what's happening and have no idea how modern HVAC systems work. Good luck Buckners, I will NEVER call you again for a third chance.

In July, I called Buckners to come out and take a look at a furnace because I thought it smelled…read moreodd. The furnace is old and has a pilot light. The technician briefly shined his light at the furnace, without taking the front cover off, and declared that the furnace was too old to look at. He would not even attempt to diagnose, and instead said I needed a new furnace. Even though he refused to actually look at the furnace and diagnose it, he still charged me the $109 callout fee. I had told their office when I called to make the appointment that the furnace was old. They could've told me at that point that they do not work on old furnaces, but did not. Instead, they charged me over $100 for doing nothing. If your furnace is older, beware that they may do the same to you. Also, as an FYI, I called a different company who came out, took the front off, cleaned it up a bit, tested for CO, told me it was working just fine despite the age, and that the smell was just related to the pilot light and was no big deal.

Summit cooling and heating is amazing kept me cool during the summer and hot during the winter I…read morewould recommend it to anyone !

Keith B was our technician. Keith arrived on schedule with a warm and welcoming persona. I was…read moreprovided with options and recommendations to resolve issues with our aging HVAC system. I am looking forward to becoming a regular customer. Thank you Summit Heating & Cooling. Keith was an awesome representative.

Absolute Comfort did a great job replacing my residential indoor A/C cooling coil. Charlie came out…read moreto write up the estimate and Greg performed the work. Both were absolute professionals and clearly knew their work. Last fall, after my A/C went out, I called in another company to check it out. They said I needed a whole new A/C system, at a cost of at least $3000. I decided to get a second opinion this spring and that's when Charlie told me I only needed a new cooling coil in my indoor unit, for about $1000. Greg performed the work and he had to cut some ducts, weld, and replace the coil case. I'm sure it was more work than anticipated, but they only charged the original estimate. My experience with Absolute Comfort is that they're a professional company that does quality work. They're not out to just make a buck, but also to build long-term customer relationships. You can't do that by doing shoddy work or charging too much. I'm very pleased with their work and would highly recommend them for future jobs.

Kim and I always enjoy Cody being over here as our technician we like talking with him.We had some…read moremisunderstandings about different things but they always works it out for us. He is a very knowledgeable person. and he helps us out every way he can. I would recommend Absolute Comfort to anyone.

A huge thank you to Schuler Heating and Cooling! First, the people and customer experience were…read moreincredible. From top to bottom, we felt like we were in good hands the entire time. Second, with a failing heat pump just days before a cold snap, we had a consultation and a competitive quote in our hands within 2 hours of our call. The system was installed, work area cleaned (very clean!), and we were back to normal life within 24 hours. The materials, craftsmanship, and finished product were top-notch, exceeding expectation. Third, this is all happening during a pandemic, and everyone followed and/or exceeded all of the recommended protocol. I hope they don't get too busy for us, but they should be your go-to company!

We have used Schuler ever since we moved to the area 25 years ago. Most recently they responded to…read morea potentially life threatening situation when the furnace exhaust piping rotted out, discharging CO2 into the house. They responded within two hours and quickly rebuilt the exhaust. Quality of work was exceptional and the price was very reasonable. Great job!

We are a commercial property that has used this company for over 20 years; however, Brad purchased…read morethis business. We have tried to use them over the past few years and have not been happy with the results. Last time we contacted them, Brad sent a Tech that had no idea how to work on our type of HVAC. We have never been contacted to ask if we could get someone else or did Brad send another Tech, NO HE DID NOT!!! I think he needs to learn what customer service truly is and I wish for Fred Wiliams that Brad would change the name of the company. I wouldn't want my name on his company. Finally, moving on and will never use them again!!!!!

10 STARS! I requested 3 estimates from companies I found on Yelp. Brad from Fred Williams and Son…read moreHeating and Cooling showed up on time for the estimate. He was polite, thorough, complimentary of his work crew and gave me a written estimate before he left - it took maybe 30-40 minutes. I liked that he didn't try to MANsplain things to me, or give me a bunch of useless info (like the other 2 reps from competing companies did). I finally received the other 2 estimates within a couple days and Fred Williams and Son was the most affordable, even with a HIGHER rated unit. We made arrangements to do the work on a Wednesday. Brad called me back and said the unit he quoted was on back order. I could wait, or upgrade to a more costly unit. I was immediately skeptical, because I am a single woman and have been given ridiculous quotes on everything from deck repair to new windows, plus I'm a buyer and contract negotiator by day, so I tend to think that salesmen are slippery and things are usually too good to be true. However, the upgraded unit met the criteria for an Energy Rebate from the utility company, so I would actually be paying LESS than the first unit he quoted. I asked for it in writing, to which Brad responded via text that they would honor the rebate. They showed up on time. Completed the work without issue. Clean cut, nice, respectable crew. My home is nice and cool. I got the rebate from Evergy. 10 year parts and labor warranty. I couldn't be happier. It was a pleasant experience.

McIntosh installed my unit 7 years ago and did a great job I had a problem in May 2023 and the were…read morebusy and couldn't come until the next week. I called another company and they wanted to charge me $4000.00 for an evaporator coil when I said I'd have the whole unit replaced before paying that for a repair. When he came back, he was down to $2500.00 so I waited for McIntosh they did the job for $650.00 and came back 2 weeks later to check. I will use no one else from now on!!

We have rental property and have used McIntosh HC for many years. They are always willing to…read morecontact tenant to confirm with their schedules. We recently had two AC units and two furnaces installed at a duplex and installation was flawless. I can't say enough about their level of expertise and professionalism! Keep up the great work McIntosh!!

Travis and his team are just amazing! We had them out today to install a new furnace. Travis has…read morekept our previous unit going but we decided it was time for a new one. After 30 years, it had to be tired! We talked with Travis and went with the unit he recommended! It has a great warranty ! We think we got a great value for the dollars we spent! They removed our old unit and installed a new unit. They did great cleanup around the area. Travis and Jennifer and his whole team are professional but yet down to earth and just great to work with as well as being experienced and experts in their field ! Highly recommend them!

once again I needed to call on Travis for help & as usual he responded immediately…read more Dwayne was there within a couple of hours and my A/C was back up and running. I even got my coils cleaned. Thanks Travis & Jennifer you have a great team!

What a wonderful company to work with. Great customer service and very qualified people working for…read morethem. I recently needed to replace my furnace and on a recommendation went with Al-Ham. Received a very competitive bid from Dave with Al-Ham and decided they were the way to go. Ordered my furnace with them and when the day came to install it they were in and out in around 2 hours. Didn't leave a mess and consulted with me about possibly replacing my central air unit that had stopped working the previous summer. They stated that before replacement they would like to come out and try and diagnose the problem before replacement, very honest people. Highly recommended and with them being smaller than the larger outfits in KC I felt like a priority not a number. Thanks Al-Ham!

He was on time and the service was ok but the bill has become an issue. We paid him at the time of…read morethe service 5/16/18 by credit card. It was posted to our credit card on 5/17/18. Today 7/11/18 we got a bill from Al-Ham for the total again. I was told that the bill may have crossed in the mail (if it went by way of Africa) and that the owner would call me about it as his convenience, not acceptable. Of course I'm not paying it but it's VERY IRRITATING.