Avoid! Brought them a small wine refrigerator to repair. There was a fee to check what was wrong. That took a week, then they had to get the part, and that took a few more weeks. When I came to pick it up the cost was really high - I could have bought a new one for less than the two charges combined.. Got it home, and it still didn't work. They said it wasn't their fault, and refused to honor their 30 day guarantee or to refund my money. BUT WAIT, THERE'S MORE! While waiting for the wine fridge to get fixed I also bought a "like new" electric stove from them. It didn't work. They came and checked the wiring in my apartment. They said my wiring was non-standard, but not to worry, it was just an old way of wiring and they could adapt the stove. They tweaked the stove. The stove then blew out all the electricity in my apartment - but only when one particular burner was turned on. It cost me $150 to have an electrician figure this out and get the apartment lights back on. And the stove... You guessed it. The shop declined to repair, replace, or refund my money. I even contacted a lawyer, but was told that their 30 day guarantee is not enforceable in Switzerland. I'd laugh if I weren't crying. Their business motto seems to be "Tough luck SUCKER!" read more