We absolutely loved our stay at this hotel…read more The front desk staff was extremely friendly and smiled and waved every time we walked by making for a welcoming experience. The morning breakfast was what you expect but still delicious and they kept everything CLEAN and FULLY STOCKED all morning which was nice. The entire lobby was beautiful, comfortable, and clean. Our room was also very nice. The bed was comfortable, plenty of towels, toiletries, etc. This hotel is also SUPER conveniently located in the heart of downtown Decatur, walking distance from a plethora of coffee shops, boutique stores, restaurants, and bars.

The staff here was exceptional which was much appreciated. The young lady at the front desk…read more"Cassandra" was a real peach. She was always smiling and friendly and she attentive to all our needs. The bartender "Izzy" made me a couple of good and stiff drinks. He was a very pleasant young man with a good head on his shoulders. The manager "Justine" took care of a couple of requests for us immediately and sufficiently. She was very pleasant to talk to and she made us feel warm and appreciated. Two other female employees went above and beyond for us but I didn't get their names unfortunately. I hope this staff stays in-tacked because we will be returning here on our next visit

So far, one of the best Courtyards I have stayed in! It's fairly large, very new looking (re done…read morein 2018), and a legit gym for a courtyard. The room was a reasonable size. New flooring; new furniture. I loved the location. I rarely get rental cars when I travel anymore, and when I can walk to restaurants and shops, I am one happy girl! It's walkable to legit 25 restaurants and almost all have great reviews. I felt very safe walking around too. I rarely review hotels, but this one deserves an A in my book!

Absolutely horrible service, attitudes, and the hospitality of this hotel and the associated…read morerestaurant, Platez. The staff is very unfriendly and inhospitable to be in the hospitality industry this should be unacceptable. I have never experienced such disrespect speaking to customers either. All the front desk associates were not accommodating or helpful when we asked them any questions or had any requests or concerns. The night desk manager was the worst of all. She was rude, disrespectful and extremely condescending in her tone and speech. And I specified at the beginning of my hotel stay to have "late check out," but the day I check out, a man knocks very loudly on my door early in the morning, opens my door, then proceeds to loudly say "housekeeping! Are you checking out today?" I told him to come back later and I had late check out. He still continues to have a conversation with me still standing with my door ajar and proceeds to ask "what time are you leaving"? Are you serious right now? We are having a back and forth early in the morning about when I'm going to leave because he did not have the courtesy to make an effort and find out first which rooms have a late check out, and even after I informed him I have a late check out, he continued to inconvenience me and ask me further questions about when I will leave for his convenience's sake. My father recently passed, I cannot sleep or stay asleep easily. He woke up an insomniac that specifically requested the hotel for a late check out. I do not appreciate that. I did not want to be disturbed or awakened in the morning. I had to wake up early and decide what time I had to leave, for housekeeping's convenience. I was forced to speak with housekeeping, who entered my room without my permission... also during check in, I saw several bugs scurrying about on the floor... so hygiene and cleanliness is questionable too. Just a horrible experience all around. I would not recommend if you want a pleasant experience with smiling faces and hospitality oriented attitudes. Being from the hospitality industry myself, I am flabbergasted at this hotel and accompanying restaurant, platez, as a customer.

After some very subpar hotel experiences in the surrounding area while visiting Emory, my daughter…read moreand I spent our last night here and were much happier. The room was clean and comfortable. The hotel had nice amenities and the free breakfast was very good.

I travel a week at a time for work. So a hotel where everything works makes a big difference to me…read more This was by far the best Holliday Inn I have stayed in. 1. The AC worked! Shocking how many hotel ACs make noise but never cool the room. 2. Shower had hot water! Makes a big difference to my workday to start with a hot shower. 3. The Keurig in the room had herbal tea cups! I have never seen a hotel offer anything but coffee or black tea. The lemon ethenacia tea helped with my allergies. Staff were courteous & helpful. Breakfast area was clean. They had two coffee machines that fresh grind the beans. Everything worked! Thank you for an enjoyable stay.

Sugar Magnolia was as beautiful as the inn keeper, Kathryn Kain, was warm and inviting. I now have…read morea permanent spot when I come to Atlanta!

This inn goes above and beyond to make your stay a comfortable one. The rooms are beautifully…read moredecorated and the amenities are all you need! The breakfasts and bar should satisfy any appetite and offer any beverage perfect for sipping and relaxing. Don't miss the gardens out back or the southern charm of porch sitting. Sugar Magnolia is a gem!

Let's start by saying, please don't waste your time on this place!…read more There is so much to complain about that it would take all day. Key points: Outdated and dirty. The bathtub had a permanent dirt ring around it, and the dressers had missing handles. Because my husband was there for 18 days, he asked in advance for a room with a kitchen so he could cook. There were no pots or pans to be had, only a few plastic spoons. There was a phone, but it had no phone cord! When we asked about a cleaning schedule, a lady said, " You just got here, we don't clean after just a few days, and we don't have anyone to do it until next week." HUH? And we have a towel limit, also only 2. No one knew the code for the laundry room; it took 2 days to get the 1234 code!! The staff was all new, and if we had a complaint on Friday, you were going to have to wait until Monday for the manager. Terrible!!

Stayed here for my Dad's surgery. We got two large rooms for a great price. Reservations were a…read morebreeze even when they postponed the surgery the afternoon before we were scheduled. They accommodated us for the last minute change. The staff is attentive and responsive, as well as courteous and helpful. Several went beyond their job descriptions to assist and offer help to me and my elderly parents. The location is peaceful and relaxing, and there are several dining options to the East and West. They do need to get the swimming pool open again. It looked very nice but said closed. Yes, the furnishings are outdated and rooms are at various stages of updating. But, the bedding is comfortable, with cool AC, desks, working fridge/freezer, microwave, internet, etc. The rooms are clean, well maintained, and all amenities in our rooms worked. Cannot say the same for our stay at the Buckhead LaQuinta who had broken phones and internet. Not a large variety for breakfast but good quality brands of cereal, milk, pastries, yogurt, etc. The coffee is Starbucks and they keep it going hot until 10 pm! I will stay here if my Dad needs to return.

My experience has been FANTASTIC. Rooms and property were clean and love the employees. Including…read moreNatasha and her crew. Made sure I had everything I needed. Def coming back!

This hotel is terrible. The customer service is horrible. You won't get a clean towel. They won't…read moreclean your room. You won't get any new coffee to housekeepers that like they don't wanna do the cleaning. They watch you in the morning while you get food. The staff in the front desk is horrible and deplorable.

I've only checked in & walked around the properly but first impressions- super cute boutique inn…read more The decor was picked very precise for this property- it's very sheek & playful. The check-in was very welcoming, uplifting with a smile & I was offered a welcoming glass of champagne The room and bathroom have everything anyone would usually need, plus some nice extras! The Wi-Fi is open so it is extremely easy to login but I'll be curious about the strength once we start our business work day tomorrow. I'm on the 3rd floor, street side of the inn so we'll see about noise tonight.... Note: one of the extras was ear plugs. Ha! Ok I'm back to update the rest of my review now that I'm back home! The hotel itself- I would come back again and again! Yes 5 star The meeting room- 3 star We had to have each presenter sit at the front of the room with their laptop plugged into the HDMI instead of being able to mirror or launch up onto the screen. This wasn't the best experience. And to boot, the hotel tech guy came down and was zero help. Boo! The restaurant- 4 star I personally had the deviled eggs (obviously) they were good, not amazing because they were extremely salty. Yes, they had caviar atop but the salty flavor was in your face BIG! I also had the pork chops, they were a bit dry but the coleslaw on top helped ease the dryness with additional flavor. The rest of the team seemed to have liked their beet salad, fish, short ribs (I heard they were very rich) and chicken. The free coffee in the room is awesome with the kettle although, I got the free coffee in the mini store in the lobby! All the goodies were there, SF syrup, real sugar, fake sugar, creamer, oatmeal creamer. Loved this option and returned fir refills throughout out work day & it was always hot & ready! Another 5 star experience here. Let's get to the overall staff - Callie and Taral - High Five ladies!! The 2 valet guys at the front- awesome work gentlemen!!! So in all- I think a solid 4

Such an adorable hotel. Esthetics were great. Little inside bar was the best. Bartenders were super…read morenice and fun. Food was amazing. The rooftop bar is fun! Security staff is sub par but doesnt take away from your evening. The staff does leave early and barely around on Sundays. So be sure to get what you need early on. We come about 2x a month. All in all. Will come back but hopefully our next visit will be better!

Valet was beyond exceptional. I forgot my charger in my car, and they had it up to my room on 14th…read morefloor within a few minutes. Everyone is extremely pleasant -- I feel like I made friends with the staff! We had champagne in the room upon arrival (requested via text), we were asked what we would be up to for the evening so that the car could be pulled up at the right time before we had to even ask, and everywhere was clean. Will be staying at Waldorf again! Thank you to everyone who works here.

Nice hotel with a great lobby bar. The craft cocktails are nice and the valet is easy.read more

I've stayed at hundreds of hotels and I can say this is one of my least favorites. To start the…read morebathroom was not cleaned, there were stains in the tub that we had to clean up. The complementary conditioner, shampoo, and body wash were not secured and looked filthy on the inside. We were supplied with minimal towels, we used one of the two small towels we were given to clean the tub so we had to wash with one of the hand drying towels. We didn't have a coffee pot as it was missing. The sink drains slower than molasses which was quite unpleasant. Also, the doors are as thin as paper, we were woken by loud slamming. The positives were that the front desk staff was very nice and professional, the parking was very accessible, and there were bars all throughout (coffee and alcohol). There was also a very nice view of the courtyard in our room. Overall, the price point matches and it's good if you're coming to a conference or competition with family, however as far as a comfortable clean staycation? Would not recommend.

I tend to expect hospitality from hotels because...duh..but, unfortunately, you won't find that…read morehere. I had 2 separate reservations and, upon checking in, assumed I would be able to combine them. It's a pretty common practice but apparently Emory Conference Center Hotel is behind the times. The shower in the bathroom is dated as is the carpet in the hallways. The layout of the hotel is confusing and there is not enough signage to assist guests with finding their way. I found none of the front desk staff to be helpful or pleasant. Overall, the hotel is not all worth the price. The best part of my 3-night stay was the vanilla latte I ordered from the coffee shop in the lobby. I wish I would have stayed away from their food items because the lemon poppyseed muffin and bacon, egg, and cheese croissant weren't up to snuff.

Worst place I have ever stayed at. Random crazies approached me 3x in a 2 day span. When I arrived…read morethere was dookie stains in the toilet, some dudes pubes in the shower, reeked of weed and cigarette smoke. If you value your life, DO NOT stay here. I was so concerned for my safety staying here that I only left the room 3x. Each time there was a homeless person there to confront me. They also allow people to park there in the parking lot and sleep in their cars which was a bit off putting. Blankets had cig stains. I had a jacuzzi room and it was all covered in caulking and it was right next to a power outlet. I didn't even go in it because I was so worried I'd catch a disease.

Stayed for a night to go to a wedding. The bed was comfortable had tv a microwave and a small…read morefridge. Free parking. Definitely worth the price. Perhaps slightly out dated but staff was friendly enough. I would definitely stay again. It is what you need. If you are looking for fancy not maybe your thing. I honestly like it brought my own blanket. Clean and simple.