Y'all, this motel is a complete scam…read more
When we first arrived, we noticed a few unkempt things, including the cracked floor in the sink area that was just taped down with clear packing tape, mold in the footboard in the bathroom, an unknown stain on the sheets on the bed, etc., but we just figured we could deal with it for the weekend and never return. Well we left to get some food, and after we returned to the room and ate, we were relaxing on the bed and noticed there was a flea jumping around on the bed and onto our arms. Worried there would be more, we took the sheets off the bed, and instead of finding more fleas, we found bed bug droppings! We then thought we should look a little more in depth to see if we could find any actual bed bugs, so we pulled the whole bed away from the wall, and it was completely dirty and disgusting behind the bed. There was a condom wrapper, someone's hair tie, a cigarette butt (keep in mind this was listed as a "non-smoking" room), and there was so much dust and crumbs, just awful. So, very disgusted, we took our concerns to the woman at the front desk. My partner calmly and politely asked for a refund, and the woman first tried to ask if we wanted to just switch rooms, to which we replied we just wanted a refund and to leave, so she went and grabbed the owner and he started to question what our problem was. We reiterated the issue to him, and he started to raise his voice, saying that his rooms don't ever have any bug problems, and that we can either stay the night or leave, but either way we were not going to receive a refund. So my partner told him that we were going to call the health inspector to check his motel, and he yelled at us and told us, "go ahead!" Unfortunately, the health department was closed, so we had to call the police department to report this, and they ended up just sending out an officer. Once the officer arrived, we just explained the whole situation to him, he confirmed with us that what was on the bed were indeed bed bug droppings, and he told us that they get a lot of calls about the owner of this motel and that him and his family are not very nice people. After he left, we started to pack and noticed that there was also an exposed wire on the ground by the TV, mold growing on a drawer in the dresser in the room, and someone left their razor in the shower. We go back to the front desk to tell them we're leaving and we're here to give them back their room keys, and at first the front desk woman just repeated what had been said before, that we wouldn't receive a refund, and my partner just told them that we're going to leave a horrible review for all of the mistreatment and how disgusting the room was. The woman then proceeds to start yelling at us, saying we're "talking bad to her," then goes and grabs the owner, and we tell him that we're leaving, so he said, "Okay, then go!" And all we said was we didn't know if we needed to officially check out and just wanted to leave the room keys, all the while he's still yelling at us and telling us, "just get out, quit causing so many problems, you like to start trouble," etc. We said nothing else, started walking out the door, and here comes the owner trailing behind us, calling us "motherf***ers," and "stupid a-holes," and threatens to call the police, even though we never raised our voices, never cussed at them, never threatened them, we just quietly walked out, got into our vehicle, and drove away. To anyone who actually reads this whole thing, I know this probably just seems like a silly, made up story, but I promise you it's not. This really happened. That motel is absolutely disgusting, the owners are very horrible, unmannered, and rude, and it doesn't help either that most other people staying at that motel really aren't great company either. Other hotels/motels may be a little more expensive, but trust me, it is so worth it to just spend the extra money to be somewhere else.