From the start they took down the wrong heater and had us waiting hours for the correct one. Once they started on the boiler, we overheard them stating "would they get mad if we don't do this" (implying they skipped a step while installing the water heater). Then the older gentleman said "they wont know", implying that we wouldnt know. Furthermore, the waterheater is not working. We been calling them and they give us the same run around "the manager is in a meeting". The company is the worst of the worst from rude customer services to the installer making sexist comments and only wanting to speak "with the man of the house". Which was said in front of my mom. Whatever you DO, DO NOT USE THEM. They don't care about values or their work, they just want to install and leave without checking if the system works. Which it doesn't from it failing on us 5 times. USE ANOTHER COMPANY, DON'T USE THEM. THEY DON'T CARE ABOUT THEIR WORK!!!! read more

They installed a tankless heater and opened plumbing let a lot of dirt in line. I had a lot of dirty water come through and a white pasty substance that has plugged my all my faucets, my ro unit. All I get is excuse after excuse. They set times/dates and do a no show or call. I called the corporate office in San Diego and had a supervisor (adrian) just hang on me didnt care one bit... Worst customer service ever. I would never use or recommend this crappy company. I've made a report to BBB, Not that that is going to help read more

Just want to say thank you to ECO services Hugo and Hyme were awesome on time and efficient super clean wouldn't even know they were there for repairs, and very trustworthy. Thank you again Patricia S. and Leonard C. read more

Two very helpful, professional visits! 1) In the first visit I was asked questions and filled out paperwork. The gentleman replaced two bathroom lights with dimmable ones and based on the refrigerator's being too large for its space* and my income he determined that I qualify for a replacement refrigerator. He also provided me with a dimmable floor lamp for one room. --- *It's so close to the walls on either side that one of the doors isn't able to fully open, and I wouldn't be able to pull it out from the back wall to clean because of the tight space. 2) The gentleman who came this time: *Listened well! *Checked heater for safety and filter for efficacy. *Checked water heater for safety. *Replaced weather stripping under front door and door into garage. *Went into the attic to check for any problems with heating ducts. He told me that I'll be receiving a new refrigerator from a vendor in a different county. That company will let me know when they are next coming to my county. Because of Covid it may be a couple of months... 3) Office staff has been polite and helpful, too. MY ONLY COMPAINT--not her fault--is that the phone number for American Eco Services here in Nipomo sometimes is incapable of accepting a voicemail message. It's happened to me a few times and then later I would be able to reach a live person. For me, anyway, there were phone problems during times that I assumed were lunch times. If it hadn't been for such great service otherwise I would have given 4 instead of 5 stars. I do hope they get the phone situation resolved! read more

Just received notice from the Better Business Bureau that the company never responded to their inquiry. Not surprising at all. Just what I expected from a horrible business with absolutely no customer service. read more

Contractor for Energy Savings Assistance Program They seemed like they would do a great job. This company is a contractor for The Gas Companies Energy Savings Assistance Program. This program allows you to get some energy saving improvements done to your home at no cost to you. They closed out my work order without completing any work at all. They are ripping off the Gas Company by charging them for work not completed. read more

We bought a house with rain gutters installed by this company. We wanted additional gutters, so we called them up for a quote. They came out and just looked at the front of our house and left saying they would email us a quote. Two weeks later we contacted them and they responded that they would send it the next day. We are at about a month later and no response. Skip this company, they obviously don't need the business. read more

Dean did a great job weatherizing my home. He completely sealed my front door with aluminum reinforced weather stripping, replaced the aluminum/rubber seal at the bottom of the door, replaced the strike plate on the door so it would shut tightly and reinforce it against break in, inspected my Bryant heater, checked the heater output for carbon-monoxide, replaced the air filter, weather-stripped the entrance to the attic, weather-stripped the air filter door, replaced all the sink aerators, replaced the shower heads with thermostatic shut-off valves and low flow shower heads, and insulated the hot water heater pipes. All his excellent work was covered under the Southern California Gas Weatherization Program. read more

They are a contractor for So Cal Gas and PG & E for housing upgrades. They came to my house to get me to sign papers and I haven't heard from them since. They will not return my phone calls. read more