Services - Eclipse Salon
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Had the best experience here with Gary! He was so kind, professional and extremely communicative. He was open to messaging beforehand and thoroughly helped me understand what was achievable based on inspiration photos. He went above and beyond! I absolutely love the outcome and was better than I could've imagined. My hair had so much orange/red in it before and in one session was able to take it to a beautiful and cool blonde. Again, just SO happy! Will definitely be coming back to see Gary and couldn't recommend more.
Gary has done it again! I first found Gary when I wanted to go pastel two years ago. Now, I went to him for an orange/yellow color melt after being pregnant and postpartum from the last session. Gary, of course, did an amazing job again in my hair.
I hate to give a bad review but this is a salon that I would never come back to again. Wrong. Color. Came here to get my hair dyed for the first time ever and I stumbled upon this salon after seeing it on TikTok. Prior to my appt, I messaged Gary explaining that I have black/dark brown hair. I wanted to keep it natural (emphasis on natural) and go for something lighter.. Over text, I sent him a ss that I saved with a lady getting a beige/brown color.The texts covering the screen listed: "-Neutral - Natural- Beige- Ashy Brunette" I also showed it to him again in person. Gary dyed me Blonde. I clearly said natural in message and in person." best colorist in SF" but messed up the color choice. Black to blonde is not natural. Even if you argue that maybe he was looking at the hairdresser in the inspo pic, my results still looked nothing like either. EDIT: I did go back to Gary to give him a second chance to fix my hair back to dark. told him i still really disliked the blonde after i stuck with it for at least two months. Yeah he ended up giving me an Ashy gray. Better than blonde i thought. 3 weeks later my hair was back to blonde again. Did me wrong twice, very disappointed
I had a phone call with the owner who I told I wanted my hair platinum blond. I asked him can he achieve this hair color in one session. He said "of course I can do that no problem. But it will be an all day process" I agreed on scheduling an appointment and the price. (Keep in mind I we had no clue going from black to platinum blond the safest way is to do it in steps not all in one day. Which now I know now from other hair salons which is too late) I used all the correct products and directions he gave with being sensitive with the chemicals etc. I complained and he continued to tell me he's done same day bleaching many times and never had a problem. If that's true I guess this is why he didn't suggest more than one appointment? I don't know. But everyone I've talked to professional and non professional nobody was surprised and all said you never go from black to blond on one day. Always with at least 3-4 visits Anyway he was very helpful and polite when shown my hair falling out and asked for a solution. And we came to a half refund agreement that I walked away still not satisfied with. I'm literally considering going military style haircut which I never in my life thought I'd do. But I have no choice. Hair that is broken at the top with patches on the side and long blond hair is just terrible to look at in the morning. I can't even wear hats to work so my hair looks exactly like this for 8hrs all day everyday. Sucks All in all I will say I was satisfied with the result of the haircut! Yes! I'm just disappointed that he didn't know better to not do this all in one day and didn't inform me to make multiple appointments. At least a WARNING... "hey if you do this all in a day you will have some breakage or a lot of hair will fall out. Just a warning. But it can also be just fine and look great" there was no warning. Everything was discussed as if everything will be just fine. After my first visit he told me to come back for a touch up in 2-3 months and here I am. I'm not detouring people from this salon. I'm informing to make sure you do your own research and ask questions regardless how easy a stylist makes a hair coloring or cut sound.
Gary spent so much care and time into my hair. I hadn't gotten a balayage in over five years and I'm really picky but he gave me such a beautiful color that elevated my natural hair color. It also didn't damage my hair as much as I was expecting my hair still feels healthy and strong. Thanks Gary!
Gary is a hair WIZARD My coworker recommended Gary & I'm so grateful he was able to squeeze me in for an appointment. Super responsive & great customer service! I came in with super brassy hair & Gary created a custom tone for me. The best part is that my hair is still super healthy. I also loved his attention to detail for the haircut. Gary's dad was also a hair stylist so he has a ton of knowledge. Highly recommend!!
Loved my hair and thank you so much to Gary! He turned my dark, wavy and thick hair to beautiful Ashy Blonde highlights. He did it w/ love and care. It was worth my time and money. Will definitely be back again to see Gary!
I walked into Eclipse Salon with virgin, healthy, wavy hair. After six hours, I walked out with an uneven cut, over-processed and hair so damaged I could not get a brush through it without it tangling, and a bleached blonde color that was not at all what I had asked for. I wanted a layered cut and to add some dark pink and blonde while using my original color as a base. I have included what my hair looked like before and the reference picture I showed Gary. I knew something was wrong the moment he took the bleach foils out. He left them in too long and terribly over-processed by hair. However, instead of owning up to his mistake and doing his best to rectify it, for the next few hours and later on the phone, Gary put on a manipulative charade that I was at fault. Here is a list of the excuses Gary gave me. 1. My hair is very tangled (my hair was not tangled until HE over-processed it) 2. I have thick hair (it's literally his job to understand different hair types, and my hair is not that thick) 3. I don't blow dry my hair enough (should not have affected the result) 4. I had too much product in my hair (I had one product in my hair and that should not have mattered) 5. I just needed to wash my hair a few times and then it would look better (this is ridiculous) 6. He was going to cut off all the damage (he caused the damage and he gave me a blunt, uneven cut). After reading all the yelp reviews that said people went back multiple times to Gary and got even worse results, I decided to ask for my money back. Same as what other reviewers said, I was only allowed $250 back. Gary tried to guilt me on the phone, giving excuses and saying he spent a lot of time on my hair. He said his time is valuable but so is mine: I spent 6 hours in that salon while he worked on multiple clients at the same time as me, and I got the worst hair I've ever had. When I went to my new stylist, she thought that I had gotten my hair dyed months ago, because there was barely any color. She agreed that the mistake was with the bleach, and said any stylist would have known when they took out those foils. I've been deep conditioning it every other day for two weeks now, and it's still not back to the healthy quality it was before. The fact that Gary messed up my hair upsets me, but what makes me furious enough to write a review is how he treated me after his mistake. I've never written a review for a hairdresser before, but people need to know the risk when going to this salon. How I was treated was not okay, and I don't want anyone to have to go through that.
Gary is amazing - I got the exact cool ash I was looking for, not too light, not too dark in just one sitting without any damage to my hair. Gary puts immense care into helping you get the exact style and coloring you want and is constantly optimizing and perfecting his craft. From start to finish, my appt took 4 hours 45 min -- fast and efficient. I came in with virgin black hair + bleached tips from a couple years ago and came out with a cool ash bayalage. Previous sessions at other salons took way longer for less great results. If there's any hair stylist out there who can get your hair to match that photo you're looking at it's prob Gary. He also gave me great lob haircut and was so pleasant to chat with throughout the appt. + my friends/bf love my hair so it has passed the ultimate test.
the WORST experience I've ever had at a hair salon in my life. When I first came in to see Gary my hair was a strawberry blonde/orange colour. I was wanting to dye it a chocolate brown. I showed him a picture of my own hair when it used to be brown and informed him multiple times that this was the colour I'd like my hair to be again. He assured me he would be able to get me to that colour within 3 hours. First issue: he was working on multiple clients at the same time and didn't take the time to properly assess my hair and it's needs. He put colour remover in a bowl and had his apprentice apply it to my hair for him. I was then left in the chair for FOUR HOURS and was hardly checked in with. Second issue: when the hair colour was being applied.. they were putting it on to my wet hair. I have previously been to hairdressing school and I know when you apply a colour to wet hair it is a toner. So I was very confused and felt alarmed as this wasn't what I wanted or was paying for. Never before in my life has a colour been applied onto my hair while it was wet. I asked the apprentice who was apply my 'colour' if it was a colour or a toner to which he replied and said "umm I actually don't know". The fact the person who was working on my hair didn't actually know what they were doing or what they were applying to my hair... is appalling. Complete lack of communication...extremely unprofessional. after they washed out my 'colour' my hair looked AWFUL. You could still visibly see my regrowth, it was patchy and it was STILL strawberry/orange in colour. My hair looked the exact same, if anything he just made it more dull and less vibrant but it definitely was not brown. Third issue: The apprentice said to me after he gave me an average blow dry "omg you look so much younger" ... i was literally holding back tears because I hated it so much and couldn't understand how he thought this looked good. Gary then said "it looks much better now!" It felt like they kept complimenting me to cover up the awful job they did. I felt so upset but had already spent 6 hours in his hair salon and didn't have the time to ask him to put another colour on. I went home and cried. I was mostly upset due to the amount of money I spent. I texted him before and after pictures so he could see it looked the exact same. He agreed to fix it. When I went in the second time to get it fixed I showed him the exact same photo as I did the first time I was in but he insisted that I never showed him a reference photo. WHICH I DID.. I also texted him my reference photo when I first booked my appointment. He tried to gaslight me into feeling guilty for his mistakes. After telling him for the third time that all I wanted was BROWN hair.. I left his salon with BLACK hair. It is very difficult to remove black hair colour and I couldn't believe a 'colour specialist' would do this to my hair. I could have done a black box dye myself and saved myself the money, time and upset. To avoid him ruining my hair any further I just decided to keep the black hair and avoid further conflict with such a difficult man. It's been over a month since my experience with Gary but I wanted to write a review so others don't get scammed! He wasted my time, my money and didn't give me the results that I paid a lot of money for. I urge anyone considering this salon to avoid it at all costs!!!! I will attach an image of my hair a few days after my first appointment with Gary. You can visibly see that my hair was still orange and you can still see my regrowth! I asked for brown hair, what a joke! I cannot believe I spent 6 hours in a salon to get this result! So awful. I wish I could give zero stars!
I went to see Gary in November for my first time. This month I went back. The results were even better than the last time. Gary is an expert colorist who is also extremely knowledgeable about cuts as well. I appreciate the work he does. And look forward to building a relationship with him in the future.
Gary has done my hair for the past five years and he's been there to ensure I look my best for every milestone from my wedding to job interviews to family photos to holiday parties. There's no one else who can get dark, black Asian hair lightened the way he can. Not only is he good at what he does, he's also figured out how to do it quickly! We've gone from 10 hour days in the chair to just under 5 hours *with* all new color, hair cut, keratin treatment, and styling. The products he offers are also great and actually work to keeps your hair healthy and maintain your color. He's also really personable and friendly, takes the time to remember important details about you and your life. It's always a treat to go visit Eclipse Salon and cannot recommend enough!
This is the best hair dye job that I have ever recieved!! The staff is very nice and you can tell they are very professional. I noticed that they always say thank you to one another and treat eachother with respect, which is a great characteristic to have in employees. You can just tell that my stylist, Sohea, is a down to earth woman who genuinely cares about your hair :) The appointment was easy to grab; I messaged on yelp and she asked specific questions regarding my hair that helped her know exactly what products to use on it. I requested a rose gold/ pink balayage and it came out perfect!!! I even got a little layered trim and it was an amazing haircut as well! The total for everything was around $450, which is a reasonable price for the professionalism that I recieved. Regarding parking, I would recommend having someone drop you off and pick you up because that area is 2 hr/ meter my dye job took around 6 hours. Overall, a great experience and Sohea made my hair perfect!
6 years ago
Never in my wildest dreams did I think I could get my black Asian hair to this beautiful blonde in ONE sitting with NO damage. It's almost too good to be true. After trying a few salons in the bay just to do balayage or highlights, none left my hair feeling this good and they didn't even bleach it to this light of a blonde color. Gary is truly a magician. Gary used incredibly high quality products and patience to help me achieve my dream hair! read more
8 years ago
#1 choice for dyeing/bleaching hair in SF! Definitely coming back every few months as long as I'm living in SF. HIGHLY RECOMMEND. I made an appointment two weeks in advance through their website, and someone reached out to me via text to ask for pictures of my hair and hair goal. I'm VERY paranoid about dyeing my hair - I've had sooo many bad hair dye jobs in my day, and so I do a lot of research before dyeing my hair and I'm SUPER picky about hair. This place exceeded all my expectations. I have super thicc dark Asian hair and I got an ashy blonde balayage, which took 8 hours. I had Sohea as my hairstylist and she is AMAZING. She has very good judgment about current hair color trends (especially balayage) and is super careful about everything. And she's so sweet! I was very happy the entire time I was in the salon. The salon also has fast wifi, so you can bring a laptop with you to do some work while you're waiting for your bleach/dye to set in. EDIT: since a lot of people have asked me the cost - it was $450 (I also have a LOT of hair tho). You can contact them and send them pictures for a quote beforehand. read more
7 years ago
TDLR: Definitely recommending Eclipse to all my friends for coloring and cut! - - - I had been wanting to bleach/dye my hair for several years now, and kept putting it off. Finally got around to doing it this March. Was super easy setting up an appointment with Gary - did it all over text, he was super responsive, and also gave some good tips and answered some questions beforehand. Once I got there, he asked me to show him what I wanted to do. I have virgin black hair and I wanted a blended ashy lavender look. Gary did all the coloring and John helped with the bleach. I felt like Gary was super attentive and professional. I think what he did was 2 sets of full head highlights for lightening and then a color melt for toning and color conditioning for the lavender tone. (Gary also cut my hair a bit. I usually hate having shorter hair that goes just a bit past my shoulders, but I loved what he did! Got a bunch of compliments on it!) Sohea Hyun styled/curled it for some photos which was nice too. Loved the way it looked curled. Was about a 5 hour session for everything. Didn't wash my hair for several days after, and I loved the way it looked, but after a first wash I noticed the color looked a bit off. My friends commented that it looked less purple already. I texted Gary asking him about it, and he invited me back for a second session to get it more lavender again. He took his time and was very gracious about everything. It turned out a lot more purple than I expected but a week later, it was absolutely perfect and I'm so happy with it. Was just so happy seeing my hair goals be reality!! Things to work on - the first time I was there, no one offered any water. The second time, I think it was Kelly, who offered me some water, which was nice, bc I was there for 5 hours! Kelly was super sweet the whole time, she helped with some of the coloring I think. Some other things, John never asked how the water temperature was when washing hair. That would have been a nice touch - or even explaining that he had to wash with such cold water would have been thoughtful. But all in all, thank you for striving for perfection and making my hair look the way I wanted! I'm so happy seeing it everyday! Totally want to do it again now. Thank you Gary for your professionalism and care. He was super communicative and also very sweet and respectful and seemed to care a lot about his craft and also teaching his staff. read more
Business owner information
Gary Y.
EVI…
7 years ago
This review is for Gary and Kelly! I first came here in April bored of my previous hair color and wanted to take it up a notch by going more blonde. Gary and Kelly was very honest during our consultation about what they can do and what we should not do with my hair. I knew I wanted to go lighter and any color would wash off my hair within a few weeks. So, we decided to have a little fun and went with a metallic blue/grey (didn't get to take any pics of this but it was gorgeous). My second time here was 3 months later. Again, because I was bored with my hair and felt like I needed a touch up. This time I wanted a lavender hue where it's not too noticeable and it turned out great (pictures added for justice). I'm pretty excited to see the color fade out and the blonde tone that goes with it. The salon generally gets busy so avoid feeling discouraged if multiple people are working on your hair. Gary and Kelly tag-teamed on my hair thru applying the bleach. Kelly finished processing my hair which includes washing off the bleach, shampoo+conditioner, applying my toner and hair mask. Gary dusts/sweeps of my split ends. Kelly styled my hair. Thanks both! I'll be back! read more
Business owner information
Gary Y.
B,R…
6 years ago
Business owner information
Gary Y.
Dear Texus…
8 years ago
If you're serious about your hair then this is definitely the place for you. I had the wonderful pleasure of getting my hair completely transformed by John and I highly suggest you do too! I went from a completely grown out mess of brassy ash brown to seriously the most beautiful icy blonde. I never thought my hair could look so amazing or even lighten this much, so you can only imagine my surprise when he achieved the exact color I've been trying to get hair stylists to do for me for the past year! The process was definitely long but John walked me through every step to ensure that I knew what was happening to my hair. He knows his stuff ladies! He explained the process so well, it was like the class I wish I had in high school. You can really tell that he cares about your hair and the quality of his work based off of the knowledge he gave me on his coloring process and how I should care for my hair to maintain the color. Spending all day here was so worth it and actually quite enjoyable. I literally can't stop grinning because of how happy I am with my results. If you're debating getting your hair done here, just do it. I didn't see one unhappy face leave this salon. read more
4 years ago
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3 years ago
Gary! Thank you for what you did to my hair! He turned my lifeless hair into something magical. He was very patient and took his time. I will always go back to him as he is also a kind, wonderful person. read more
9 years ago
MAGIC Gary and Sohea really performed some magic with my hair. I was in need of major color update and fix and decided to come here after researching salons specializing in coloring and Asian hair in the SF area. I filled out the form on their website and I received a consultation with them through text first. I showed them a pic of my current hair, the state of my hair and a pic of what I wanted my hair to look like. They gave me a quote and I made an appointment. Gary and Sohea went through all the steps with the whole process and made me feel super comfortable and at ease through the appointment. It took a total of 7 hours for a balayage, babylights and opalex treatment. Everyone was super nice and friendly and always checked up on me throughout the whole process. My hair ended up looking pretty much like the picture I showed them. Love my new hair and I would definitely recommend this place! Awesome job Gary, Sohea, and Eclipse team! :) read more
For the last few months, I was going back and forth about dying my hair and if I should try something new. I finally decided to pull the trigger and made an appointment with Eclipse Salon, it was easily the best decision I've made all year! I've never dyed my hair before and I was a bit nervous when I got to the salon. Gary and his team were really able to put me at ease and gave me a lot of great suggestions on what to do with my hair. With Gary's guidance, I went with an Ashy Blonde color and also a 4 inch cut. I'm so glad I listened to his suggestion but I can honestly say that I really LOVE my hair. I informed Gary that I wanted my hair to look professional and subtle, which is exactly what he did. His staff were also super friendly and helpful throughout the 4.5 hour process! Gary and his team are professional and very passionate about their work, which is what you need in any stylist! It's no joke that dying your hair is expensive, but regardless I think every cent was worth it. I also appreciate how responsive Gary was over text and loved that he was able to book me an appointment 5 days later. I'm looking forward to coming back in the summer time for another session! read more
3 years ago
I am so thankful I found this salon. My hair needed serious help and now I feel like I have life and confidence back in my hair. read more
8 years ago
I've had my hair black for the past 10 years and decided to switch it up for a change. Found Eclipse salon after some research and was mesmerized by the color skills this salon has. Look at their Instagram- @eclipsesalonsf Was able to get in within the same week and my appointment was scheduled with Johnny. At first I was a little apprehensive as any girl would be walking into a new salon for a service they haven't had in years. Plus I was frightened about the post results of my hair being damaged from the processing. !!!JOHNNY IS AN ARTIST!!! He was able to lift my black hair (which I had just dyed 4 days before my appointment with another salon) and achieve the look wanted without damaging my hair. Matter fact, he didn't even use bleach. I love the results of my hair...the balayage is so subtle but enough to notice a change in my hair. He really knows what he is doing. My hair is beautiful and I feel so confident in his work that I am already mentally noting my next appointment to go lighter. I noticed some other clients in the salon that were getting their hair colored as well and everyone had beautiful results!! Platinum blonde, rose gold, ash blonde, they do it all!! Highly recommend!!! Thank you Johnny!! read more
4 years ago
10 years ago
Update: I went again recently and I just have to say Gary and his team are amazing! I showed them an Instagram picture of the hair I wanted, assuming it wasn't going to turn out exactly like the picture but it did! I am so pleased with my hair and I'm so sad I'm moving away and won't see them again. I told them I would be leaving and they even gave me a card with a gift card and another lady that was pregnant a card and gift card also. They are not only really good with hair but they are all amazing people with great customer service. Also they are right next to a really yummy bagel shop. Thank you so much to everyone at Eclispe hair. I will miss you guys! I wish I could give them more stars lol this place seriously saved my hair after a horrific experience at another salon the day before. As soon as I left the other salon that fucked up my hair I called eclipse hair salon. I was crying historically asking if they had any openings that day (Saturday afternoon) and of course like all the other salons they were fully booked BUT she put Gary in the phone he asked me to text him some pictures and he would see if he could squeeze me in. So I sent him pictures and said he could take me the next morning since my hair would need a lot of attention and time. I really appreciate the honesty and the care he had for me after how j was feeling. That night he calls me again after he wasn't so busy. He just made me feel so much better from having such a bad day. Made me feel kind of special and reassured me that his team would do a good job and he was apologetic about not being in when I was scheduled to come in. I was so thankful and felt that I could trust him already. Walked in everyone was more then nice. They were seriously so awesome. John did my hair with help of Fran (girl with short hair and green high lights. She just had a cute baby girl) and the front desk guy( sorry forgot his name. He had start tattoos on his arm). John and Fran kept making sure i was okay. Offered me water or tea often and Fran even gave me half her bagel. They really made me feel comfortable and really spent there time on my hair. I'm extremely happy with how my hair turned out. Gary's team is seriously the best I've been. I can compare them to LA hair salons, maybe even better. Thank you to Gary and his team. read more
4 years ago
Gary is the best! He worked with me to figure out a style that would suit me and my budget. I was already blonde to start, and he was able to lift me to this beautiful color. He is very easy to communicate with via phone/text. I would definitely recommend him to anyone! read more
My review is long overdue however, I need to say Gary is truly blessed with his coloring skills. I had dark brown (and some brassy old blonde) and he was able to turn my hair into the blonde I wanted without further damaging it. They took their time with my hair to make sure it was perfect. Yes, it's pricey but as they say, you get what you pay for. I was very pleased with the outcome. read more
8 years ago
I was a little nervous to dye my hair since the last 2 salons I went to dyed my hair and it turned out really ugly! But Alisa was really awesome and took care of me! She also helped me out on how to take care of my purple hair afterwards! It came out better than I expected! I love my new hair and it's really healthy now because of Alisa! Eclipse Salon definitely my new place to go now! read more
4 years ago
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4 years ago
Gary is a magician! I came in needing a color correction sooooo badly. I didn't think he'd be able to, but within 3 hours he had me blond again and I'm so thankful. Highly reccommend! Posting before and after pics. My hair had permanent red dye in it when I went to Gary, and my roots were sooo grown out, but he fixed it! read more
7 years ago
I've been coming to Eclipse for 3 years now and am long overdue for a review! I used to die my own hair with boxed die all the way through college. I finally decided to make the jump and look for a professional colorist and Gary made all my dreams come true! After 8+ years of damaging my hair using at-home products (brown/red permanent dyes, bleach, and temporary color dyed) with no hair knowledge?I came to Gary to see if I could achieve my blonde goals. My first visit, he color corrected everything and lightened me to a very light honey blonde/brunette to maintain the integrity of my hair. Every visit after that we've gone from ashy blonde to lavender to icy blonde! I love my hair long and with Gary's gentle lightening methods, I can maintain an icy light blonde with healthy and long hair. I usually plan for at least 6 hrs per visit, but the results are so worth it. Bring food and a phone charger! I trust everyone at this salon to do an amazing job and have continually recommended this salon to everyone I know. Note: my natural hair is very dark black Asian hair. Taking it to blonde can be very damaging if done incorrectly! read more
7 years ago
Under no circumstances would I recommend Eclipse Salon to anyone. Do NOT go here. It is extremely bad service and results. I was initially excited for my visit to Eclipse - unlike other salons in SF, they don't require a credit card number to hold an appointment. When I called the office, I was redirected to an email address or a phone number which I could contact to make the appointment. I texted them a picture of my at-the-time virgin hair, and they said it would cost $300 for a balayage ombre, tone, and trim, and I would have an appointment with Gary or Sohea. Not only did they leave my hair completely damaged (and the same color it was when I came in) and neglected to trim my hair, but they also acted ridiculously unprofessional in the subsequent exchanges I had with them. Walking in to Eclipse, it's a typical salon - two rows of chairs facing walls of mirrors, and a small waiting area. I was early to my appointment, and was greeted by Gary, who said Tony would be doing my hair. Tony put my hair in foil to bleach it, then moved me to the waiting area for 20 minutes to set it. He took out the foil, washed my hair, and then re-directed me to a different chair. I was surprised that only 20 minutes bleached my hair, and remember that previous times I had dyed my hair took longer (I have done blonde ombre balayage twice before). He painted in the dye, and said it would need to sit for 20 minutes - I have really thin and brittle hair, so it apparently wouldn't take long. The actual process was a bad experience - a lot of the dye was painted directly on my skin, and I later found that my ears and scalp had been dyed. After 20 minutes, I motioned to one of the other workers and said that Tony said it would be done now. He had started working on another customer, and I motioned three more times to him or other workers before he came over, 40 minutes after the dye had been put in my hair. After washing it out and drying it, he took some pictures, curled it, then had me follow him to a back alley where he took more photos of my hair in the sunlight. It looked the exact same to me, but he said that after one wash, it would look the way I wanted it, so I paid and left. The next day, it looked the exact same - coworkers and friends thought I had rescheduled my appointment and didn't get my hair done at all. I contacted the same number that I had made my appointment with, and said I was disappointed in the results, especially since it takes my hair forever to grow out. We texted and called for a couple days - he asked me if I had dyed my hair after going to their salon to make it darker. He said that their salon does not do work of this low quality, and my hair was clearly frizzy and damaged now. He said that Tony was distracted because of family issues, and that he may not return to the salon. I asked for a full refund since they had neglected to trim my hair, there was no color change, and it was super damaged. He offered to $150 out of his own pocket but he wasn't even the owner, and kept emphasizing that he was a middle man (but wouldn't tell me his name). I said it wasn't enough, and I didn't want to get it re-done because they'd have to re-bleach my already damaged hair. He offered to refund $200, and would talk to Tony about whether I could get the full refund. The next day, they messaged saying he could only refund $150 and he needed a textual confirmation that I was not allowed to write any bad reviews. I ended up not getting any refund since they stopped replying, and my hair is still damaged. Other inconsistencies in later communications: 1. He called me Nicole, which is not my name. 2. Whoever manages the phone line refused to tell me their name - they said they were Michael or Gary, but never specified. It seemed like one person, who claimed that they were not the owner, but when I called Gary at the main salon number, he seemed to have the context and sounded the same. 3. They said Tony would not be returning to work, and then that he'd be taking days off with his family, but that he would find them. The next day, he apparently was in the salon and said he did a great job. While family issues are extremely difficult, they are a business and calling out things like this, or replying after hours was not professional. 4. They said initially that policy was for the salon to not do refunds, then said the policy was that I had to go back to the salon to get a refund, if they deemed my hair damaged enough. tldr THE WORST EXPERIENCE EVER. read more
I have jet black Chinese hair. I had a great stylist who turned me into a platinum blonde. Then months before my wedding, she moved away! NOOOOO! PANIC! Gary to the rescue! Gary and his staff were great at reassuring me that everything would be ok. I'm such a worry wart with my hair but they made it as painless as could have been possible. I had 4 months until the wedding so I went to see him once before the color that I would have before my big day. The first time I was nervous and was then AMAZED that my roots matched what I had from my old stylist almost perfectly. Then came the color the week before my wedding. Gary remembered me and my hair, which means he was able to achieve absolute PERFECTION! I was thrilled! Gary uses all the latest techniques and processes. He used very low heat on my hair but it did not damage it at all. My hair took about 4 hours each time. Just note, that you will not be his only client while you are there (I mean, you are just sitting for hours, he might as well take another client) and he is very good at managing his staff--which helps with washing and blow drying. While some might not like this, you should--it helps keep the prices reasonable. Not saying that going platinum is cheap, but it could be a lot worse. I have so much fun getting my hair done at Eclipse. Hopefully Gary won't be moving away, otherwise I'll have to go through the stress of finding another colorist. Ahhhhhhhhh! read more
10 years ago
This review is way overdue and normally I try not to spread negativity but I don't want others being ripped off as I was. My friend had referred Gary to me, and after reading the reviews on Yelp I felt I could take a leap of faith putting my hair that I hadn't colored in 6 years in his hands. Except it wasn't his hands it was his assistants. I repeatedly told him I wanted him to do my hair he assured me this was the case. The day of my appointment all he did was mix the color and two different assistants proceeded to highlight my hair one placing them higher one placing them lower it was overall a mess. At the end Gary tried to fix my haircut by just rough cutting the perimeter which later resulted in a very uneven choppy look. Off course I didn't realize this at the time all in good faith that they knew better. It wasn't until I came home I realized just how bad the placement was on my hair it looked nothing like balayage because they didn't balayage, they foiled my hair. Anyway I'm over it now found Emi at Morphic salon who managed to salvage my hair but I could've saved the time and $380 from the first time. read more
Business owner information
Gary Y.
Dear Yelpers Please read this comment…
7 years ago
Business owner information
Gary Y.
Dear Amanda…
7 years ago
Gary, my mistake was trusting just anyone to do my hair and I literally paid the price. I've always bleached, toned, and dyed my own hair for years since i was a teenager and decided to get my hair done professionally for once. I didn't move forward with another hair appointment because I simply don't want to get my hair done by your staff again. I would rather get a refund. And since you keep pressing the issue months later, here's a pic. For the results that I got, I could have went to Sally's and bought some bleach, tone and hair dye for $20. Thanks for offering to re-do my hair but I won't be going back. Good day. read more
Business owner information
Gary Y.
Hi Ann…
9 years ago
This time I made an appointment with John on a Sunday because it's way less hectic and crowded. Since there were like 60% less people, I felt like they really paid attention to my hair. I had about a 2 inch regrowth and wanted to get it touched up. It was still brassy the first round, so John asked me to come in again to make it lighter and blend in more, free of charge. Each session John applied a toner that made my hair more platinum/white and I love it! Finally feel like Khaleesi/Elsa ya know. There's some small patches of orange left but I think I'll ask them to touch that up next time, because I just don't want to go for a third session at this point. Like usual, my hair is fire emoji (or snowflake emoji??) and soft and perf. They always make sure that your hair is as healthy as possible since bleaching is some serious shit. read more
6 years ago
Business owner information
Gary Y.
Dear Tina,…
6 years ago
It's definitely been hard on hair salons during COVID-19 but I seriously cannot wait until Eclipse reopens when it's safe to. They are literally the only people that I trust with my hair and always know what they're doing in order to keep your hair looking good and healthy. Keeping my fingers crossed that we can come back soon safely! I seriously miss the Eclipse team a lot. read more
Business owner information
Gary Y.
cee…
10 years ago
I found this place on Yelp and Gary was so helpful, so informative and supportive. There was no point in the entire 6 hours I was there that I felt my hair was not in good hands. I also learned something about my hair -- Asian hair has a lot of red tones in it so it's not easy to get to cooler tones like grey. So not only did the entire team help me with explaining how to get to the grey that I wanted, I feel like I walked away with a newfound sense of knowledge around my hair. If you're looking for a experienced colorist, this is the place! read more
7 years ago
7 years ago
Business owner information
Gary Y.
Thank you Alex for your business, see you soon!
8 years ago
I went here after calling two different places that didn't work out, and I am SO glad I chose this salon. I was going to get something black and blue, and sorta did, but the person working on my hair said my hair was to light and would look terrible when the color came back in, but she still made my hair better than I ever imagined it could be! It was well worth the wait...nice people, great colors, best hair place I've ever been to!!! I would definitely recommend. read more
More info about Eclipse Salon
2047 Polk St
San Francisco, CA 94109
Polk Gulch, Nob Hill
Directions
(415) 776-1225
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Visit Website
http://www.eclipsesalonsf.com
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Ask the Community - Eclipse Salon
Do they do hair extensions?
Would you be able to do a gray balayage in one session from dark brown hair?
Deisy took me blonde in one visit and I love it! I was Dark brown when I went in.
Do you guys do metallic hairs?
Yes we do a lot of metallic dye, check out our Instagram @eclipsesalonsf for more pictures
Review Highlights - Eclipse Salon
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