They are not flexible with the time coming in early but I let them know we would be late and they…read morewere accommodating. Price they charged us in cash in person more than price spoken over the phone. Also said wouldn't charge tax if we paid cash charged us an extra $10. We tipped service charge of $20 cash to our masseuse already. We got the detox foot soak and it included and shoulder neck head face hand fingers and arm massage. It was ok but the price they are shady on.

I absolutely loved this massage spa, because coming from the Bay Area, I grew up with these foot…read morespas. I had moved to Denver searching for Foot Spas, and was successful. Now, moving to Ohio, was worried I'd move to an area where I wouldn't find the best deal for a 1-hour massage. I used to pay $40 for 1-hr in my previous locations, but it's absolutely exceptional for $50 for 1-hour here! I always get the 1-hr foot spa for $50-starts with hot water soaking your feet, and a head massage. Don't be afraid to tell your massager where you need more attention--they'll remember! I was very impressed for we went in my birthday, and my boyfriend had no idea what he was walking into. He enjoyed the massage, as we were in a public but private area to where we peacefully got our massages. We were massaged with hot stones as well (I don't care for that as much), but it was immensely satisfying and very similar to the other foot spas I've been to. Consistency is key to places like this.

If I could give more than 5 stars I would! I service is different for everyone though, so let me go…read moreon (and gush about Nadine because she's amazing)! So I bought a Groupon for a 90 minute. Nadine was super easy to schedule with. Finding the building is easy and her space is very private for being in a shared building! I heard what sounded like someone's phone vibrating at one point, but that's unavoidable and not disruptive, like screaming kids at the daycare would be- which could not be heard. So the massage itself: I mentioned feeling a sinus cold coming on and asked for some neck/facial attention- Nadine attended to it and suggested a stomach start versus back so the pressure wouldn't return to my face if we had done back first and then stomach. Practical. I appreciated the care toward my concern. So the massage begins and I'm thinking "I should ask that she apply more pressure" ... I hold my tension in my back and shoulders, but I relaxed and let her continue AND AM SO GLAD I DID! She focused a lot of pressure points and how energy flows through the body. I could physically feel the tension on my body relocating- it was the strangest, most foreign feeling but I have NEVER felt better after a massage! She left my back with peppermint oil to continue its magic on the muscles and moved on, doing the same thing- paying attention to pressure points and I'm assuming paying attention to the flow of energy in the body. Formerly she owned a yoga studio and occasionally would teach, I think this makes her talent all that much more impressive- she truly knows the body and how to get them centered. I'll be looking no further for a place to get regular massages!

I visited Nadine with a Groupon and it was one of the best experiences! She was so easy to schedule…read morewith and the massage was even better. My sinuses have cleared up and I'm so much more centered and relaxed. She was so friendly, welcoming, and down to earth. I'm so glad I found her!

She gave me the best massage I've ever had!! My back was hurting for months and after a couple of…read moresessions with her my back is almost normal. I love her and she is so sweet. Will be booking again soon!

From the owner: Looking for a special date night? Call or text Ask for…read morePatrice for our special couples massages.

My massage was very relaxing. a lot different then going to a saloon, no outside noise or…read moredisruptions. It was a great way to end my hectic day and made coming home to family very relaxing, Barb F

Don't go here - take your money elsewhere. So disappointed in the experience, and also…read moredisappointed in the owner's attitude and demeanor. Seriously - go somewhere else.

Unfortunately I don't live in Cleveland anymore, because Mackenzie gave me the best massage EVER. I…read morehave a lot of general aches and pains and she knew exactly what to do to alleviate them. I would recommend her to anyone. Looking forward to going back next time I'm up at home!

Amazing experience at Big Creek Massotherapy. Anthony and his team were highly professional from…read morestart to finish! I was recommended to come here and so I had high hopes, which were absolutely met. I filled out a short form for intake and spoke briefly with Anthony at the start of the appointment about pain areas and such. The massage rooms are very clean and relaxing, and they provide a few options for essential oils to mix in with the lotion. I left feeling COMPLETELY refreshed and will absolutely be coming back here regularly :)

The girls are very cute , friendly and sweet !!!, call first and just walk in . They keep long…read morehours and are accommodating

From the owner: Located in the city of Middleburg Heights and, our store provide the professional massage services…read moreat a competitive price. Please feel free to make an appointment with us.

What a fantastic experience!! From the initial phone call to…read moremy 1st session. Jennifer is truly a professional in all aspects of massage therapy. You fill out a questionnaire, so she can assess your situation. Recent surgeries, medication's you're taking etc. She's got 2 decades of experience with various techniques & styles of massage & uses them accordingly. Her room is soothing & relaxing. Hot towels are very relaxing, in addition to her hands. Everything was explained before implementing it & she knows the body & intricacies of all the muscles, tendons, bands etc. Jennifer is a real hidden gem in our area, not only as a dedicated Masso therapist, but a good person who cares about others (something thats missing in this day & age) Very grateful our paths crossed & have more scheduled appointments. Keep doing things the right way... Thank you again!!

To feel relaxed is an understatement! As soon as I walked in, I was greeted with the utmost…read moreprofessionalism by Jennifer. This was my first massage in a very very long time, I was a little nervous, but right off the bat Jennifer made me feel very comfortable. The massage room is extremely clean. Great choice of aroma scents for the oils even the hot towels are sooo nice! I got her 90-minute massage, my neck, shoulders, head and calves are the spots I really needed work on, she focused mostly on those areas, but she absolutely made the rest of my back and legs feel just as good as th areas I asked her to focus on. This is without a doubt one of the best massage appointments I have had in a long time. I have already rebooked with her in the next couple of weeks 5 stars all the way. Highly Recommended!! You won't be disappointed!! Thank you, Jennifer!!