1. Eclectic Encore Props

0

Long Island City, NY

Cancel

Open app

Search

Eclectic Encore Props

3.0 (11 reviews)

Eclectic Encore Props Photos

You might also consider

More like Eclectic Encore Props

Recommended Reviews - Eclectic Encore Props

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Great props, very helpful staff, but whoever is working the office has a terrible attitude and is not helpful

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

19 years ago

Helpful 3
Thanks 0
Love this 2
Oh no 0

14 years ago

Helpful 1
Thanks 0
Love this 4
Oh no 0
Photo of Andrew C.
41
37
19

14 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

13 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Nick D.
228
38
0

10 years ago

Amazing selection but super rude staff! Argh. Needs competition. That act hostile towards you!

Helpful 0
Thanks 0
Love this 2
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 3
Oh no 0

9 years ago

Awful, unprofessional and downright rude customer service from a woman named Faith. I will never, ever contact Eclectic encore props again.

Helpful 1
Thanks 0
Love this 1
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Eclectic Encore Props

You might also consider

Verify this business for free

People searched for Props 102 times last month within 15 miles of this business.

Verify this business

Halloween Adventure - HALLOWEEN ADVENTURE

Halloween Adventure

3.6(194 reviews)
3.1 mi•Greenwich Village, East Village
•$$

VENUE: This iconic Shop, serving the area for at least a couple of decades, was formerly the…read moreNATIONAL PHYSIQUE CENTER GYM and later a prominent WORLD GYM franchise before becoming a massive year-round Costume Superstore.

Extremely Disappointing Customer Service and Unacceptable Treatment…read more I am extremely disappointed with my experience at Halloween Adventure in New York. What should have been a simple refund for a duplicate charge turned into three consecutive days of frustration, inconvenience, and disrespect. On October 7th, I purchased colored contact lenses, but the payment machine froze during the transaction. Following the instructions of the cashier who was assisting me, I swiped my card again and thought nothing more of it. A few days later, I checked my bank account and discovered that I had been charged twice for the purchase. On October 13th, I returned to the store to request a refund. Unfortunately, the cashier lead seemed unwilling to believe me, despite my bank statement showing the duplicate charges. She explained that she could not find two receipts showing the exact same items, claiming that the other receipt listed different colored contacts. However, the cashier who originally assisted me recognized me and confirmed that the machine had frozen and that a mistake had been made. Despite this confirmation, the cashier lead claimed she did not know how to resolve the issue and instructed me to return the following day. After finishing a long shift at my own job, I returned on October 14th. A manager assisted me but was unfamiliar with the situation. I explained everything again, only to be told that the original cashier was not working and that they could not verify what had happened. Once again, I was asked to return another day. I returned on October 16th, hoping that the matter would finally be resolved. The same manager assisted me but did not even attempt to speak with the cashier who had acknowledged the original mistake. Instead, I was told there was nothing they could do, that I was essentially out of luck, and that I had to leave without a refund. What made this experience even more upsetting was that, throughout my conversation with the cashier lead, I was repeatedly misgendered and referred to as "he" instead of "she." This was disrespectful and made an already frustrating situation even more uncomfortable. I understand that mistakes happen, and I initially had no issue with the payment machine malfunctioning. What I cannot understand is how a business can acknowledge that a mistake occurred, make a customer return multiple times, and ultimately refuse to take responsibility for resolving the issue. I have now spent time and effort making three separate trips to the store over a duplicate charge that was not my fault, only to be left feeling dismissed, disrespected, and as though my money has been taken without any accountability. I expected better from Halloween Adventure. Management needs to improve its refund procedures, staff communication, and customer service, and ensure that every customer is treated with basic respect. I hope the store takes this complaint seriously, because this was an unacceptable experience that has seriously damaged my trust in the business. Although I must say that the cashier who originally made the mistake did apologies and I am no way angered or annoyed by their mistake as we are humans and we all make mistakes, but I'm disgusted on how management treated me and disrespected me and didn't even offer store credit or any way of recognizing the customer they are disrespecting in a place that apparently is ran by gender neutral/lgbtq+ allies.

Photos
Halloween Adventure - HALLOWEEN ADVENTURE

HALLOWEEN ADVENTURE

Halloween Adventure - HALLOWEEN ADVENTURE

HALLOWEEN ADVENTURE

Halloween Adventure - HALLOWEEN ADVENTURE

See all

HALLOWEEN ADVENTURE

Eclectic Encore Props - props - Updated October 2026

Loading...
Loading...
Loading...