Echo looks absolutely gorgeous from the outside, it is stylish, modern, chic, everything you would expect from a high end salon. Unfortunately the hairstyle I had when I walked out was very far removed from the premise. One big regret I had, that I am constantly kicking myself for, is that I actually paid for it. I wish I had just walked out and not looked back, but I hate confrontation and didn't like to say. I had a very similar experience to the other lady who reviewed, I happened to go here on a one off, after a recommendation from someone else. To cut a long story short, I wanted a side fringe, with some blonde highlights through my hair and a trim. What I got was a full fringe with orange highlights and ended up getting about four inches taken off my hair when all I asked for was a trim. Also, the lady barely spoke a word to me throughout my sitting, which made things very uncomfortable. I'm really self conscious about my hair and was very upset about this, at the time. I appreciate that I might have just had a one off, but I'm sorry, I won't be recommending. read more

The workers are amazing people and so polite.I love my hair so much and will be returning again. The inside is so well designed to! Highly recommended. read more

Echo. Ew, the name still leaves a funny taste in my mouth. I don't quite know where to start. OK, with my experience? Well, the day went like this ... I arrived for an 11am appointment which apparently hadn't been booked. Ho Hum. I waited for the stylist to discuss the choice. OK she said, no problemo, you want we give. Yay. So Suzi B sits patiently in the hairdressers chair and waits for the masterpiece to begin. It was quite a complex procedure to begin with, but I had all faith and reassurances. I'll cut a long story short. I wanted my hair the brightest shade of purple known to man. I usually do my own hair, but this needed a professional job. Puh! I sat in that chair for approximately 4 hours. Not once was I offered a single cup of tea or coffee. I had my hair bleached twice, neither of which worked, then the girl told me I'd just have to deal with it. They dyed my hair purple but it looked brown. I smoked at the time and wasn't even able to leave the salon for this. Each staff had all their various coffee breaks and lunch breaks. Hello thinks me, I'm not invisible. I was too mortified to want to say anything. Thought the girl might ruin my hair even more. Then to add to my anger they charged me £80, I commented on this price considering the outcome and the way I'd been treated and the girl simply stated it was company policy to charge this price. Last time I will ever go here. I'm sure they make some happy as I went here on recommendations from a few people. Maybe its me. Maybe they don't like purple. In retrospect, I'd have been better doing it myself. So if you ask me, they're over priced, ill mannered and inconsiderate. read more