The vibe is so/so warm , after glass of wine, but the service misunderstands what the customer…read moreneeds. I came for gel removal they told me the assistant is not trained to remove gel with the drill machine, when I asked why, she said because everyone is busy It took a very long time and they damaged my nail bed. After 10-15 minutes another co-worker/staff came with the drill machine to remove gel for ANOTHER employee/staff. Was this a joke? I was the only person who needed service regarding nails there... how come they don't provide professional services?

A welcoming pleasant spa and salon. I had my hair styled by the talented hair designer Tina,…read moreleaving me with such an amazing cut and Shadow Root Dimension treatment. I have had so many complements. This is actually the first time I have ever left a Salon thrilled, and thankful; Tina left depth and length.

The people here are friendly and the atmosphere is great. If you are looking for a great hair…read moredresser, wheather its for a cut or dye, as for Tracey. She is really great with kids and does a great job on my sons hair. You can either make an appointment or walk in. If your looking for a specific hair dresser then you may want to make an appointment.

I never realized Salons had ratings but now I understand why.... I went to get highlights in my…read morehair.... mistake the girl changed my hair color completely.... she put the color she wanted not the one I asked for.... when I was done my hair had no highlights and was a totally different color.... I spoke with an owner the next day she wanted me to come back let them try and fix it.... my reply your salon will never touch my hair again... I ASKED IN GOOD FAITH TO REFUND ME HALF MY MONEY IWAS TOLD NO.... So they charged me full price to ruin my hair color.... and I HAD TO PAY SOMEONE ELSE TO TRY FIX THE MESS THEY MADE OF MY HAIR I now understand why they are only rated a one.. I myself wouldn't give them a one.... Good luck to anyone who would take a chance on this salon.... FYI an added note when you get you legs waxed you have to go home and shave.... cause she misses half the hair when waxing.... Tammy

Don't come here!! Don't go to Dylan either he screwed my hair up , washed blow dried my hair still…read moredamp, flat ironed it WITHOUT HEAR PROTECTION ??? JUST so he could put it in two braids? why purposely fk with customers hair?

I am appalled by the service I received at your establishment today; Super Cuts in Trinity. I…read morecalled to make my 15 year old son and 13 year old daughter an appointment. On the phone I explained that my son had an Afro and extremely tight curls on his head. As I knew it would require time to cut. Once I arrived at this appointment there was no mention of any concerns. The hair dresser combed with a fine comb my sons Afro. Which as anyone who has experienced coarseness of bi-racial hair knows this would take forever. The hair dresser did my sons hair. It took roughly 1 hour and 5/10mins. I knew the hair dresser took her time and tried to make sure he was happy so I tipped her $20 as for her extra time but upon payment another hairdresser by the name of Kelly told me that payment was now over twice the amount of the original pricing. When questioned I was told that my sons hair took longer than the time that YOU allocated for haircuts. I was told that I never notified your location that my son hair was as you put it "matted"; which is a result of this bi-racial heritage. I can only see this as a racial injustice. If my son had smooth hair as a white man he would only be charged the $19 but as he does not he is charged $45 plus a $20 tip for his haircut. There were no signs stating that my son would be subjected to higher fees because of this unwritten policy nor was I asked when I gave the information more about his hair type. I can only feel that this is NOT on the responsibility of me but of the PROFESSIONAL HAIRSTYLEST to inquire about this when I mentioned that my son's hair was an Afro and was tightly curled. As I am not a professional in this field I did not think this would be important nor was I notified about the increase upon arrival. If I had known that my son would have been targeted by your company and made to feel ashamed as you gossiped amongst your colleagues and on the phone about it. I would have taken my money and went to a REAL professional that does not charge based on the racial genetics of his hair but rather on the haircut itself. When I brought him in there was no talk of increased payment until AFTER the haircut had occurred. I find this ridiculous. My son is already shy and was made to feel embarrassed by your location and for that I am absolutely regretful that I took him here and heartbroken that he had to experience this. My son should not be made to feel like he did something wrong and has now cost more money because of something he is born with and cannot control. My son should not be subjected to listen as you ramble among your colleagues about his hair and made to feel awkward. I feel wronged by your company today but more importantly I feel your company wronged my son today. I will never bring my business here again and will disclose this unwritten policy to anyone I know that is thinking of coming here. Discrimination is unfair treatment to an individual based on some sort of characteristic they hold. I absolutely feel discriminated against super cuts of Moncton today. I would in the future like you to be very open that your haircuts are only $19 for those that qualify based on your standards.

Unprofessional client care - I have seen how you treat your clients concerns on your facebook page;…read morewith blame and inconsideration. I do not respect a business that does not respect its clientele. Please reach out to your client issues in a timely manner. Especially when it is serious and concerns goissping about clients in your store in front of young people and unfair price increases. I am absolutely horrified that you have not properly reached out to give an actual apology.

Excellent hair products and prices. Staff very helpful in selecting correct hair products.read more

I went in for a trim. I was seated with a "stylist" named Julie. She barely spoke to me and…read morebutchered my hair. I went in with shoulder length hair. Walk out with choppy uneven hair with a few inches shaved down to the scalp. A stylist named Kelly tried to fix it. She appologized profusely and even teared up trying to help me. The man that works the front cash called me on Monday and was raising his voice, said I was being dramatic, its only hair it'll grow back. I have been wearing bandanas and hats because I am so embarrassed. My friend who is a retired stylist came to my home and did what she could. She was in shock saying she knew it was bad but she never imagined it was this bad. There is no excuse for what was done to me. I have a customer facing job where I need to look respectable. I now have a short haircut which will take years to grow back with a ton of hair just gone. I spent 3 days crying over what was done to me. The salons refusal gaslighting of the situation stating she did what I asked her to do and to get over it just shows how little they care. There is no accountability.

I am without words Incredibly talented no doubt, but work…read moreethic is horrible. I don't like leaving negative reviews but after repeated cancelations...I'm pretty appalled that it's even acceptable.

From the owner: Our business specializes in making each every one of our clients feel special! We love what we do…read moreand we do it to the BEST of our abilities! We make sure to understand what you want and we make it happen! Cuts, colors & blow outs are our thing!

Jessica at the Hairloft is awesome ! Reasonably priced too!…read moreLove going there for a hair cut and style !

I usually go here to get my haircut, and the last time I was there the hairstylist did an amazing…read morejob and was super friendly, but last time I was there I was paying for myself and walked away super disappointed. I got the same level stylist but she wasn't very friendly and didn't give me the style I wanted and cut my bangs in a way that they have to parted weirdly and look pretty bad. I was super disappointed because it was my first time paying for my own haircut and I walked away with a haircut I didn't like and was not worth the 36$ I paid. I had two different stylists with the same level and got two completely different experiences pretty disappointing and probably won't be coming back.

What an amazing experience! They have a wonderful online platform for booking appointments which…read moremade coming easy and very convenient with my crazy schedule. Very friendly staff who even offered me coffee, tea or water and took my jacket :) I met with Vanessa and within 10minutes I knew she would not lead me astray as this was my first time coming here with previous coloured hair. When she told me she didn't want to dye my hair right away and suggested I do a treatment plan for about a month I was not disappointed! She said " I don't want you to waste your money on putting dye on damaged hair". That to me showed me she cares about her work. Can't wait for my next appointment to get the colour done after she did a drastic cut :)

Went there about three or four times because I really liked the stylist and the location was…read moreconvenient, despite high prices. However, I've decided not to return because of a troubling experience with the receptionist, Crystal, and the owner, Michael, who were both exceptionally rude to me on the phone. In the competitive beauty industry, customer service is what sets you apart -- sadly, this operation isn't interested in providing customers with a good experience beyond what happens in the stylist's chair.