Had some water spots and streaks appear out of nowhere in my 2nd-floor ceiling. Called Emmons and…read moreanother local roofing company, Ken Morton & Sons.
Josh from Emmons came out while I was away and told my wife that he found the leak. He also said that our dimensional shingle roof was not installed properly 18 years ago when the house was built, which was why the roof was leaking, and that a new roof would cost $4K.
Upon returning from my business trip, I called Josh and asked him to come back out, which he did. I asked him to explain how the roof wasn't initially installed correctly and he went on to say that because they didn't cut any of the shingles, the edges of the shingles were causing a channel every other row for water to flow. He continued, stating that Emmons starts the first row with a full shingle, the second with a 2/3 shingle and the third with a 1/3 shingle and repeat that pattern. If this is the case, then they'd be creating more channels for water to flow, but I digress. What a bunch of BS.
Then Josh said it would cost $4K to replace only the front slope of the roof over the main structure - not the main structure's rear slope or both slopes over the garage. I asked why he would suggest replacing only a portion of the roof when it was not properly installed in the first place and also questioned what the aesthetics would look like. He (amazingly) agreed and said he would measure/remeasure all roofing surfaces and provide another price, which came to $16K. BTW, while on the roof he was stomping around like an elephant because I could easily hear him from the first floor. Was he trying to damage it?
Ken Morton & Sons also came out while I was away. They inspected the attic but couldn't find a leak. What they did find was flexible ductwork that appeared to be leaking condensation, so they told my wife they quickly repositioned and adjusted it to stop the leak. However, I was not convinced that that was the cause after speaking with Josh at Emmons so I asked Ken to come out and inspect my roof from above. One of his guys came out, inspected the roof and said there was no indication of any leaking. Ken called me afterwards and said that he'd love to replace my roof but the ductwork was the cause of my ceiling stains - not the roof. Since then, which has been ~6 months, and after more than one gale force windy and rainy storms no additional stains have appeared in our ceiling.
In summary, Josh from Emmons is the owner's daughter's boyfriend who looked and sounded like he never stepped foot on a roof before his future father-in-law give him the job. He just tried baffling me with his BS and, worse, he lied about finding a leak and tried to sell us, first, a partial roof replacement and then a full roof replacement - both of which we didn't need. Josh just wanted to make a sale. He obviously thinks he smarter than John Q. Public and has no interest in wanting to help people. Therefore, please consider Ken Morton & Sons if you have a roofing need.
