Gills Tire and Auto went above and beyond completing an alignment for our 1992 Ford F-250 "Ranch…read moreWagon Bale Bed" which needed ALOT of TLC. They managed to schedule us in quickly, and provided the most exceptional, high class service that I have ever experienced in this area. The cost was very reasonable as well, for all of the very meticulous work they did on our pickup. The BEST around! I will definitely visit again!

Excellent customer service! I definitely recommend them for purchasing tires and rotating them!!!…read more Great prices, too.

10 months ago I purchased a full set (4 tires) from them. When I picked up the car I noticed that…read moreon the fender above the wheels it looked as if the paint on my car was extremely scratched. I asked them about it and they immediately got defensive and said it was like that before. I knew very well it wasn't. I brought my car back to work and then found out it's just the lubricant they had used to install the tires. I had to wash my car 3 times to get it off. I'm not sure why they were so sloppy with their work and/or why they couldn't just explain that to me then. About 5 months later I needed another new tire as I ran over a bolt and it damaged the side wall, they have no road hazard warranty. When I picked my car up, I drove back to work (about 4 miles) and noticed that there was a slit on the sidewall of the tire. I then called them and told them about it, once again they immediately became defensive and said it isn't their fault and they don't cover road damage and it's not their problem. So, silly me, I have been driving on that tire for about 7 months now. It is now starting to bubble on the sidewall, so I took it back to them. Again, they said it's not their problem and it's not warranty so I would have to buy a new one. They interrupt you when you're speaking, they're rude, they are unprofessional, and I absolutely UNDER ALL CIRCUMSTANCES recommend that you go anywhere else. It's really unfortunate that in small businesses like these, good customer service does not exist anymore.

Awful! Do not waste your time or money. My husband and I work 45 minutes away from Garden but…read moreneeded some new tires on my car. After calling them and discussing it, we dropped my car off late one night and left the key. A day or so later we called to settle up on payment and they had no idea what we were talking about or what they were supposed to do with the car. After several days of calls we finally managed to get the tires on and tried to pay by credit card on the phone. They were rude and asked us to come in to pay. After explaining why this wouldn't work (work during the day far away) they allowed us to pay. We went to pick up the car and there was no key! Thank goodness (for them) I had my spare with me. The next day we called to get the key mailed and no one knew where it was. After calling them almost every day for four weeks we finally got a chance to go during business hours. Only after telling them that we would be there that day with the title (this whole time they had been questioning the legitimacy of our claim) did they finally 'locate' said key. Once we showed up right at the time we said, they told us we'd have to wait for the boss to open the safe. After 20 minutes he arrived and walked past the desk, grabbed the key (no safe!) and handed it to us. Not the worst, a month later I got a flat tire, went to change it and found it impossible to get the lug bolts off due to the torque they had applied. Had my husband not been able to find more leverage (thank God I wasn't on the side of the road), we wouldn't have been able to get it off. Incompetent and difficult, avoid at all costs!

Terrible customer service. Had to wait 5 mins with no line before I was helped. And by helped I…read moremean I was interrogated (as if I was a criminal with Down syndrome) and treated as if I was an issue. This place obviously has lazy workers or desk workers who don't care about new or existing business. Actually the worst experience I've had at a repair shop in my 30 years of visiting repair shops. I ended up going elsewhere due to the front desk lady's attitude and lack of helpfulness. Don't even waste your time here. If I could give 0 stars I would.

My daughter was in town for the weekend and her brakes sounded terrible - they were able to squeeze…read moreher in on a Friday and get them taken care of quickly. The communication was awesome, as they called me with repair needs and pricing before any work was done and even found another problem (that my daughter had not discussed with me) that we feel so much safer having that fixed as well. Great people to do business with!!

Excellent service very reliable, thorough inspection had 4 wheel alignment, guy called me and told…read moreme I had bushings that were bad replaced shocks struts passenger front control arm, vehicle rides a lot better. I recommend they are like most places busy so be patient they do a good job.

I took my vehicle to get aligned. Their customer service was disappointing. I felt unwelcome…read morewalking in being greeted "what is it." I don't believe that is the way a paying costumer should be treated. I then gave them name so he could look up my appointment, he rudely said I don't need your name what vehicle do you drive. I believe this could be a very nice place to get alignments if the costumer service was not so poor.

First time in this town! This store has everything I needed for my Christmas party and all at…read moreamazing prices. I will definitely be visiting it again and I highly recommend it.