I give this company a D-minus for their first aid / emergency preparedness and I deduct points for…read moretouching without consent.
I was injured going over the "washing machine" rapid. The boat flipped up and I fell from the raft onto a rock. I landed face first but managed to take the brunt of the impact on my shoulder / arm.
I was pressed to sign a release form saying "Refused treatment" while I was dripping wet, shivering and in shock. -- Not cool.
After I came to my senses, I asked to be taken to a hospital but was told no driver was available. -- Not cool.
Later, when my friend was later injured on the same rock (cut to arm resulting in a strong flow of bright red blood), our guide was nowhere to be found. On the shore, it was me, with my injured arm, who administered first aid.
Don't be fooled -- you can be seriously hurt while rafting. If you are hurt I would not expect this company to do anything for you in terms of first aid.
Last but not least, when doing safety demonstrations, our guide reached straight for the most diminutive woman, out of four, with our group of 20. He then proceeded to show how you would pull someone into the raft, roll them over etc... ie a lot of body contact and touching -- without seeking consent from the woman ("I am going to take hold of your life jacket and pull up. OK?"). This should be an immediate red flag.
