After over 6 years of using this vet, I am still amazed by their thoughtful and thoroughness with…read morecare towards both of my dogs. Dr. Maddox takes the time to explain each step of the process and makes sure that I understand the options for care. We have recently had two eye removal surgeries done and the staff have been amazing with us as we've navigated this lengthy process. Make sure to book your appointment early because they fill up quickly! We will go out of our way to use this vet clinic, I recommend you do too!

I rarely leave reviews, especially negative ones, but I feel like this needs to be shared. I called…read morethis clinic to ask about euthanasia for my senior dog, who has been struggling with serious medical issues and seems to be constantly in pain. The person who answered the phone was already short with me and had an attitude. I had barely begun to speak -- I said, "after lots of consideration, we think euthanasia is the most humane option." -- and was hung up on. No explanation. No follow-up. Even if it was accidental (which I'd like to believe), a call back would have been the bare minimum in this kind of situation. Anyone who has had to make a decision like this knows I didn't call lightly. I've been living with this heartbreaking situation for a long time and was simply trying to do the right thing -- which I would have explained had I not been cut off.

I enjoy coming to Stones River. The staff is friendly and attentive. They were able to get me in…read morewith appointments for my dogs in no time and the app is convenient and easy to use.

Very informative, very kind, very welcoming! Love Dr. Coiner! She is so nice, knowledgeable and…read moreexplained everything very well.

I brought my pup Gucci here for boarding, he also comes here whenever there is anything wrong. Each…read moretime he is there he is treated warmly and with compassion. Dr. Pate is absolutely the best. I was a little leary about boarding, as I'd never done it before, but when I picked him up I could tell he had the best time there and was loved. She will be our vet and boarder for as long as we live in TN. I recommend them to anyone looking.

I've been bringing my dog Henry here since we moved from San Diego to Murfreesboro 4 years ago. I…read morehave seen a number of Veterinarians in the office, because I was good with any of them, didn't really have a preference. Well now I do. Brittany Pate, DVM was the best I have seen. Kind, thorough, loving to my dog, very informative about everything! I will now always request to see Dr. Pate. She put my dog at ease, and me also.

Always professional nice staffs. They try to give our fur baby the best care as possible…read more Affordable prices for the yearly check up and shots. As long as my fur baby around I will be coming here.

We love Dr. Barnes and her staff! We took our Boston Terrier (StellaB) in when she was six months…read moreold to get spayed. She also had a cherry eye. Dr. Barnes successfully completed both surgeries that day and even watched over her that night to be sure she was ok. Now it's almost 8 months later and I can't even imagine what StellaB's cherry eye looked like and her incision from her spay is almost invisible. We've been to several vets in town, but in our opinion Dr. Barnes and her staff are the best!

If you care about your pets, stay away from this incompetent business Rude staff, they always try…read moreto upsell products you don't need yet could care less about your pet. Dr "forgot" to mention my dog had a heart murmur & now it's too late. This place disgusts me

Our cat, Roscoe, had an allergic reaction to over the counter flea medication and just wasn't…read moreacting himself (not eating, hiding under couch). At the recommendation of another local vet who was booked up, I called Happy Paws late in the afternoon to make an appointment. They were graciously able to see him the same day! Dr. Parks was thorough and helped Roscoe feel better within a couple of days. They even followed up the next day to check on his progress. I'm not expecting same day visits every time but this certainly helped put my mind at ease during a scary situation for our cat. Thank you.

Just brought the Doggie's in for their annual vaccinations…read more Don't worry if there's a few cars in the line ahead of you. The process goes by quickly. I arrived 15 minutes before opening and was the fifth car in line. The friendly vet techs have already come out to gather our furry friends Info shortly before the actual opening time. After it was all set and done. I was finished by 10:25 AM. I can really appreciate that they do a three-year rabies vaccination at reasonable prices. Just don't forget to come back for your new tags annually. See you guys soon with my other furry little guys, and next year with Rocco and Asher.

Convenient! You don't even get out of your car. They were friendly, caring , and leeway they were…read moredoing.

Outstanding service from start to finish! They made me feel comfortable and in control. I've only…read moreever experienced pushy veterinarians who seem to push profit over customer satisfaction and pet health. But VCA is different. They explained every potential charge before doing anything and did not push me into any treatments that I didn't want. They were kind and informative. I found my new go-to spot! Thank you for being awesome!

Thanking the amazing Doctors and Vet Care staff as well as Office/ Administrative Staff who…read morecontinually provides outstanding and excellent service to me and my pup Macho. on 1/27/24 Macho received his year medical assessment, vaccine shots, tag updates, fecal sample and blood draw for overall check and review. Macho was assited by Haven and Angel who was absolutely phenomenal and gentle, caring and loving to Macho. They insured his weight, vitals check and prepared Macho for Dr. Higgins who is an amazing Veterinarian and always provides excellent service to Macho. Overall an amazing non stressful appointment, overall environment is calming, welcoming and an excellent visit always.

I have been taking my pets to this veterinary hospital for many years and have always appreciated…read morethe care they received. Unfortunately, the level of service seems to have declined recently. In the past, I was able to bring my pets in when an emergency arose, regardless of the time. Recently, however, I was told that my pet could not be seen until 8:00 AM. This was particularly concerning given that the hospital's website advertises itself as a 24/7 emergency veterinary facility. If the emergency services or hours have changed, the website should be updated so pet owners know what to expect when they have an urgent situation. I'm disappointed because I have been a longtime customer and previously had a much more positive experience.

I wish I could leave absolutely no stars. I truly encourage you to take your money and overall PET…read moresomewhere else. We recently took our cat, Ziggy, on Saturday 8/8/2026. He was howling from hurting after he peed that morning so we took him during ER hours. Took X-rays and was told he needed a urinalysis. Also was told there IS something there so definitely needed the urinalysis. He wasn't having it initially so they gave him gabapentin to calm him down. Finally they found he had crystals and blood in his pee and wanted to treat it as a UTI. Gave us antibiotics, gabapentin, and a different pain medication and were told that pain medication could interact with his medication he's BEEN on for about 3-4 months. We never gave him that pain medication because we didn't want to take that chance. They also told us that when we come back in two weeks if it's not better to get on a medicated food, and if that's not better after two weeks then we would do surgery- but never told on WHAT or WHY. We spent $951 and some change that day. Monday (8/10/2026) comes, we decided to take Ziggy to his primary vet for a second opinion and we got the xray/record sent over and our vet encouraged us to come in asap and redo X-rays. We were told THAT day he had a bladder stone and needed surgery sooner than later. Our vet also told us the contrast on the first xray was not done good. We scheduled for Wednesday (8/12/2026) Thank the lord we were able to take him to his primary and afford it because the ER isn't cheap in anyway- we knew that. But we didn't want to just let him be in pain and keep wondering until Monday we are not those parents. We want to help our fur babies. I just truly hope they do not do do this to ANYONE ELSE. I have called yesterday (8/13) asking to speak to the office manager so she is fully aware of what is going on. I haven't heard back. Below I put pictures in. The cloudy one is the first one.. the crystal clear one was day of his surgery but looked just like his from Monday. I hope this helps the next family decide where to take their babies in an emergency. Also pics of his bladder stone- it was physically spikey and his whole bladder was bruised. If it were to try and pass through his urethra it would have been WAY worse. Good news after all the vet drama-- he is on a road of recovery.

Yes it was a new place for us and unfortunately had to put our Dog down but they really comforted…read moremy wife and son who brought Fran in

Dr. Sanders is the best doctor I've ever met. She knows her stuff, is extremely smart, very…read moreskilled, and will always do what is best for your animals. She is truly a kind and wonderful person above all else. She is supportive and understanding when difficult decisions need to be made. Her only flaw is that she doesn't treat humans! I love Animal Care Veterinary Hospital. They are always thorough and kind. My dogs love their visits. Thank you for being you Dr. Sanders! We are blessed to have you in our lives!

I chose this vet because it's newer, looks nice, and honestly seemed like it would be a great place…read moreto take my pets. Unfortunately, my experience has been the complete opposite. I've spent over $2,000 in ONE month and still don't have the answers or results I expected. My cat came in with one side of his face completely paralyzed. They couldn't determine what was wrong and spent about 30 minutes researching it in textbooks. I left with a $400 bill and no real answers. I also rescued my dog about 1 1/2 months ago, and he already had an ear infection when I got him. I've now taken him in three times to get it treated. They've looked at it under a microscope multiple times, yet the infection is STILL there. When I questioned why I should continue paying for visits when the issue hadn't been resolved, I was told I needed to pay for another visit and basically hope it works this time. I'm done. I'm taking my dog somewhere else about 20 minutes away, where I'm paying half the price. I understand veterinary care isn't cheap, but spending over $2,000 in one month and still not having these issues resolved is unacceptable to me. Don't let the new, nice-looking facility fool you like it did me. Save your time, save your money, and get a second opinion elsewhere.

Dr. Jensen and the rest of the Creekwood staff are attentive to your concerns and very…read moreprofessional. I've had 5 pets seen by Dr. Jensen throughout the past 15-20yrs and has been extraordinary with each. Wish I could recall the name of each of the sweet Techs that work there, but I can't. Alyssa is one that I absolutely love. She's the most caring & thoughtful young lady. Definitely a gem of Creekwood's! Thankful to have a group that listens, cares and follows up on my fur-kids.