The VA changed their protocol requirements for Veteran's to received rides/transportation to…read moreappointments and we weren't notified. My dad's nurse reached out in the early evening hours to let me know my dad's wheelchair transportation ride to his PET scan the following morning had been cancelled. I called a couple of transport company's but they were already closed for the day. Ricardo answered my call and was able to provide a ride for my dad's appointment in the morning. He picked him up as scheduled and got him there safe and on time. So grateful.

This company was amazing! When the company my mom was using decided to go out of business we…read morecontacted Armstrong. We were easily able to schedule service at a reasonable cost. Then we had to change our start date because of street service and Armstrong accommodated us. My mom didn't quite need to be on a stretcher but she couldn't stand without assistance. Other companies refused to help her and said we would have to get a stretcher, except because of the narrow hallways it wouldn't work. Armstrong had no problem using a wheelchair and assist my mom to stand up. They were very professional, accommodating, and reasonably priced. They stayed in communication with me all the time. Unfortunately we didn't get to use them long as my mother passed shortly after we started using Armstrong but I am grateful that they made it easy and affordable for us. If you ever need transportation, this is an outstanding company.

Outstanding care when they came to pick up my friend in hospice care and bring her home to rest and…read morebe with friends and family. very nice crew came clean kind and professional

A horrible day occurred because of Liberty transport Ambulance Service. Today this service pick my…read morebrother up from the VA hospital on Wilshire. Transporting him to his home in Hawthorne. As they were taking him into his bedroom as he has been put on hospice has two fractured bones in his tailbone and suffering from lung cancer. They dropped him!! Onto the floor. The guy stated Oh I thought I dropped you on a pillow. My brother stated are you crazy!. I contacted the supervisors who said there is no incident report that should be given to the family. The EMTs that were on scene gathered in a huddle stated stayed outside did not provide an incident report and then simply left. I am now calling the supervisor. I want to talk to management. Do not use this service if you love your family. How do you drop a terminally ill man who is 61 years old on the floor. The manager called me back and stated that the for EMTs said they did not drop my brother. That is a lie!!. I'll be getting an attorney. I don't understand how you're supposed to care for somebody and you drop them on the floor, lie and say your supervisor. Stand around and ask if he's okay. I I contact management and they said that the for EMTs reported that they did not drop my brother. I don't have any reason to lie about what happened to him. My brother has cancer and is terminally ill what am I gaining telling the world that Liberty Ambulance carrier Transportation or whatever the hell they're called suck! Do not use the service they will lie and cheat do negligence and bodily harm to your loved one it just happened to us. It's important to let people know I had no idea that you would drop my brother on the floor and then say you lowered him to the ground really! When you dropped my brother on the ground, you stood around and said oh I'm sorry I thought you fell on a pillow. Are you freaking stupid do pillows grow out of a wooden floor?!. This is not the end I've only just begun

Highly recommend! Everyone from Ghadeer to the driver Ahmed was fantastic. Easy to understand and…read moreeasy to work with. Absolutely will use them again, have useful them twice now. Always on time and comfortable.

No notice, and when they will pick us up. Call them about…read moreit. They said they will text us and did not. I would not recommend them

My client has a doctor's appointment and needed a transportation. The daughter called a few but…read morethis one quoted her a reasonable amount. On the day of the appointment, BJ is our driver. Very professional, friendly, and have a good driving skills. BJ helped my client in her wheelchair, made sure she's safe and comfortable. He picked us up on time and dropped us off back home safely.

Darwin was exceptionally wonderful. He was kind, patience, and constantly went above and beyond…read more Brought hope that my mom's transport needs can be met on an ongoing basis. Me, my father and mother were all so thrilled.

Extremely professional and very reliable, Miedwest Express is the best! They really care about…read moretheir clients. Tony is a wonderful asset to the company. He really cares about his passengers. A huge thank you to this company!

Highly recommend this service! Both my knees were damaged and needed to get to Kaiser for X-rays…read more Could not get into a car. My driver, Brandon Holmes, was so personable and compassionate, made the transport pleasant. He showed up early and patiently waited for my tests to be completed.

First company tried to sell me a Life Alert system before they would allow me to arrange transport…read more Bad move. I hung up. P&L was second company I called - the driver arrived exactly on time, they were very careful, gentle, professionally moving me and delivering me to my doctor's appointment. I called them for the return trip home and they only took 20 mins to get there (hadn't prearranged as has no idea how long the appt would be). Driver and partner were nice, van was clean, everything made me feel confident I had chosen the right team.

After trying 5 other medical transport companies, P & L are actually on time in the morning and…read morepick me up after dialysis 3 times week. The van is the most comfortable van I've been in. They also drive sanely!. Peter and Lucy are lovely people and I really am extremely happy with their service.

I would NEVER recommend Cali Van Medical Transportation! I had a scheduled procedure that required…read moreanesthesia, and I would need a driver to get me home. I contacted Cali Van and spoke with Nick. I explained the situation and my needs, as I would need no special equipment. I was informed that this is a common service they provide. This conversation took place on a Monday, and the upcoming Thursday was the day of the procedure. I was also told I just needed to give the company information to the medical staff so they would know who would be picking me up, and they would be able to coordinate the discharge time with their arrival. I used ride share to get to the procedure location. I gave the contact information to the nurse, who told me my transportation would need to be confirmed before the procedure could even begin. I was later informed they were not able to connect with anyone at Cali Van, and the voicemail was full. I then started calling and had the same result; no answer, and the voicemail was full. I'm now starting to panic because I had prepared for the procedure, and I had confirmed with Nick the date and time of my transportation need. Fortunately, I was able to find someone else to pick me up after the procedure. It's been approximately 3 weeks since this happened, and neither Nick nor anyone else from Cali Van has attempted to contact me to acknowledge their failure to be available for my scheduled pickup after a medical procedure. The lack of professionalism from Cali Van was unacceptable, stressful, and inexcusable for a company that is working with people in sensitive medical situations. Who just ignores a confirmed medical transportation appointment pickup? Cali Van Medical Transportation does!

Absolutely amazing. The hospital recommended a different transport company to get my mom home from…read moreher hospital stay. Because of her narrow staircase which has a 90-degree turn to get upstairs to her bedroom, we HAD to have a "stair chair." I called several companies until I found Cali Van. They had the specialized chair and it worked beautifully. The driver sent out, Jasur (sp?), was kind, efficient, considerate, and cared about my mom. Mom (95 yrs old) had a fractured leg and had to be handled very carefully to avoid any unnecessary pain and Jasur treated her with kid gloves. The price was more than reasonable. They were on time (actually early!). With all the stress associated getting Mom home & coordinating all the other services, Cali Van was the ONLY ONE that performed seamlessly and didn't add to my stress level. I'm extremely grateful to have found them and recommend them highly.

My mother was released unexpectedly early from her from her rehabilitation hospital after knee…read morereplacement surgery, and she wasn't physically ready to climb the 16 stairs to her apartment. The rehab hospital and her insurance company were unable to arrange transportation for her- that's when MEDQUEST MEDICAL TRANSPORTATION CAME TO THE RESCUE. I called Medquest on a Friday evening, and they were at the rehab hospital Sunday afternoon- 10 minutes early. The care,professionalism, and respect they showed my mom were truly outstanding. The vehicle was spotless, the equipment looked brand new, and their electrical stair chair climber got her safely into her home without any stress or discomfort. There are no words to describe how grateful I am for their service. Medquest went above and beyond when we needed help the most.

This company helped me get my husband transported to the hospital in a challenging and complicated…read moresituation. They were professional, compassionate, on time and priced competitively. And actually I have to say the two men who picked him up and transported him went above and beyond for us. They were fantastic! Highly recommend MedQuest!

Had an amazing experience with Top-Notch Medical Transportation on New Year's Eve!…read more The owner was absolutely incredible--kind, responsive to my calls and texts, and very professional. He also offered us a fair price, which I really appreciated. He arrived on time and provided exceptional care while transporting my mother-in-law, who uses a wheelchair. He picked her up at 7 PM, dropped her off at her destination, and returned at 1 AM to take her back home safely. I also asked him to drop off my parents, and everyone was extremely happy with the service. I will definitely use this service again and 100% recommend it to anyone in need!

App time was 8am. Called me at 8:13 said be there in 15 min. NEVER CAME. Will never use them again…read moreas I missed my medical appointment completely