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    Easy-Stop Convenience

    5.0 (1 review)

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    12 years ago

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    Fry's Food and Drug - Customer service area, Money service area

    Fry's Food and Drug

    (35 reviews)

    $$

    I went to this Fry's on my lunch break today. I was fourth in line at the deli. After the lady…read morehelped the three people in front of me, I got up to the front and she decided to ignore me and talk to her trainee for a few minutes. Yes, she was training, but why did she stop serving when I got to the front? There was no one behind me, so that was a bit offensive. Like I, specifically, was unpleasant to serve. I ordered my chicken and went to pay. I had two pre-packaged salads in my hand but she said I couldn't pay for those there. Funny how not too long ago, a gentleman at the deli helped me and told me he could ring up additional items as long as it had a scannable barcode. Ok, fine. I'd like to just take it all and pay for it at the regular checkout. WRONG! I have to pay for my chicken at the deli. It forces me to make two transactions. It forces me to waste more of my lunch break. Oh well, I got back to the office with 5 mins to spare, so its a good thing the chicken was small enough to inhale without chewing.

    This store is primarily mismanaged. Because they cut the staff in many places such as Starbucks…read more(Which is what drew me to this store in the first place) I have cut my visists drastically. I hear through conversations management in public spaces that they are loosing business yet they make people not want to come there by cutting working people. Meantime you can at most times find management 3-7 of them just lounging about drinking coffee and carrying on rather than working. If cutting money is such a thingie why not cut those who are doing nothing such as the number of assistant managers instead of actual working staff? I can only assume as I heard once long ago a manager with short hair tell one of the Baristas in the front on my way out to make it look good on paper that the board does not know the sneaky stuffs their managers are doing. What I do see is management not working nor are they really dressed to work. THey are always casually at best making it look as if they are doing work by doing the work casually of the workers. There use to be a management team with a red haired gentleman named David... if I recall correctly his ass manager was David Hernandez and they were not affraid to work. But as for now I see 3-7 teams of women in black all dressed up just laughing and laying all the time with a short dark haired man now, was with another dark haired lady all of which radiate that they are above the workers while they cut workers necessary to do the job. Often now the evening shift is down to 1 person doing the work of min 2 people and some of those managers have had the audacity to go in there and bark at the only person on hand. I understand they are under a union so why is the union not aware of this? As for the prices they cannot compete with Walmart or Winco, the only thing they had going for them was the staff could take care of customers and now they don't even have enough to do that anymore. I think someone in their corporate needs to be made aware and send someone neutral in to review these people... primarily the ones in control. If they want to cut costs start with management.

    Easy-Stop Convenience - convenience - Updated May 2026

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