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Updated 2 months ago

Services - easymoney

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Regions Bank

Regions Bank

(4 reviews)

Don't count on Regions covering you if your accounts are hacked. I had $10,000 taken from my…read moreaccounts and was only reimbursed for $6,000. The customer service was awful Unable to get anyone with authority on the phone. Emails and letters were were never acknowledged. This was a 6 month nightmare!!!!!! Very frustrating and disappointing!!

Love Regions! This is my home branch and the one I frequent the most. Everyone here is very…read morefriendly and helpful. The customer service I receive here is top-notch. They even sent my little pup Roxie a treat out when they saw her in the backseat one day while we were in the drive-through. My mom has been banking with them for over 50+ years, back when they were named First Alabama Bank. They even call her to wish her a happy birthday every year. How cool is that?! I've had my account here since high school myself. Sometimes things happen in life, such as security breaches or someone stealing your wallet/debit cards/checkbook. Regions is usually very quick to fix those rare banking problems that arise on occasion. For that, I'll be a lifetime fan. I recently had my debit card compromised and Regions credited my account back within two days, which I was very pleased with. In summary, Regions has excellent customer service, especially this branch. If you budget your money, don't overdraft and report a problem when you first notice it, you shouldn't have any issues- here or at any bank.

Regions Bank

Regions Bank

(6 reviews)

I have to give them a star but they don't even deserve 1 star. I've been a customer for over 20…read moreyears and absolutely loved how personal they were. At the branch level, they know me and would override any holds because of the relationship with me. However, Regions corporate changed that. Now, no local decisions can override the bank's biometrics on check holds. I am a real estate agent so now I have to have my checks wired, and Regions charges me $15.00. So there's that complaint. Secondly, someone used my card, I received a notification and my card was canceled. It's been 5 business days and I've had NO COMMUNICATION from Regions as to when my new debit card will arrive. When I call, the prompts take about 10 minutes to get through just to be put on hold for 15 minutes waiting for a representative. Then, that representative can't tell you anything. SUCH A DISAPPOINTING DIRECTION FROM A ONCE PERSONAL BANKING INSTITUTION. I really don't want the hassle, but it's time for me to switch banks. Regions just continues to disappoint.

If you are opening a new bank account I would STRONGLY advise you to choose a different bank than…read moreRegions. I have banked with them for over 25 years and have numerous problems with their on-line banking. The most recent event has been that they updated their online system and all previous electronic transfers, payments have been impacted. They were transferring money to my sons account even though it had been stopped several months ago! Regions explanation was that this is a known error and they were sorry. Really? If I was to be overdrawn, could I just say I was sorry? Go with a smaller bank. Go with a local bank. DON'T go with Regions!

easymoney - paydayloans - Updated October 2026

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