We want to start off by saying that the cleaning was not great. There were many areas that were…read moremissed, even they were obviously visible (please see the photos). What aggravated us were the excuses as to why some of the work was not done properly. Due to that, we have decided to write a review and share our experience. We made a mistake even giving $100 tip. 1. We had to finish their work in the end of the day. The bathroom on our first floor was not cleaned properly. Ivan was in charge of it. The bathroom on our second floor was cleaned by a lady (we do not know her name) who did a better job. There were other clients online that had a same issue with the service provided by Ivan. 2. They are not equipped to clean a garage, yet they accepted it. Of course, then, we had the expectation that they would do a good job. Since it's been accepted, they might as well do it right. Again, Ivan was the one working on the garage. The equipment were not too difficult to clean. Ivan left the shelves and our equipment so dusty, especially the floors (and manager's comment is that they do not clean unfinished floors). Then again, why accepted it if he would not clean the floor. Please see the photos. 3. They arrived late, which support the other negative reviews online. The agreement was 11am. They arrived after 12pm. We had plans that we had to delay. We were notified at 10:29am, only half an hour before the agreed arrival. However, this is not a huge deal to us. But just want to give everyone a heads up that there is a large chance you need to wait. 4. Ivan's "walkthrough" was rushed. We understood that it was late in the afternoon, but the time of the day should not affect the service. I pointed out to him the bathroom on 1st floor, but we felt it was ignored. He was on a rush. Also, it could be a language barrier since he had a difficult time communicating in English. We pointed out the shelves with dusts (please see the photos), and same reaction of not wanting to do it. 5. The manager offered that they would return and clean the untouched areas. It's late in the afternoon, and we had to leave the house. I do not think it is fair to us to wait again. In addition to that, it is not acceptable to send the same staff (Ivan) who did not do a good job. If she offered to send the lady who did a better job, we would have considered. But she kept insisting to send Ivan back, along with the other lady - even we emphasized that we do not want him to return. Please see the photos. I would not recommend their service. We thought we would have a great first impression, however we did not. We are trying to find a good cleaning company since we are new in the area and just recently moved from a different county. Also most especially, we need a consistent one because we are buying another house. We wanted a professional service. Unfortunately, we are disappointed. Update and response to the manager: 1. It is NOT true we are satisfied. Clearly based on our review, we are extremely disappointed. 2. There are no "agreements" discussed prior to the cleaning. They left our curtains, window boarders, mirror behind the bathroom door, master's bedroom side table, toilet bowl of 1st floor bathroom, shelves and multiple areas untouched. 3. There are three residents in the house who witnessed the poor service. Therefore, they have the right to submit their reviews, regardless of the number of point of contacts. 4. Regarding the manager's comment about responding to her prior writing the reviews - we have had multiple conversations via text. Yet, the manager is not listening to our feedback and preference. As mentioned, she kept insisting to send the staff who did a poor job. She should send a different one. She did not grant our request.

I hired Rosie's Cleaning to perform a deep cleaning of a large house…read more I spent almost two hours describing the work and uploading pictures to explain the house adequately to Rosies to ensure they could handle the project. The pictures listed the required cleaning, especially the *chandeliers* - (See the attached DROPBOX link that was provided to Rosie's before she accepted the project). So, I understood when Rosie's raised the hourly rate from $165 to $200 after their review of the work. Only two of the three expected Rosie's employees arrived. I showed the staff the house because their office had not described the anticipated work. They seemed put off and said they had to call the office. Within twenty minutes, the office called me and told me they could not clean the chandeliers. Cleaning the chandeliers was a required item agreed to before the scheduled cleaning. if Rosie's couldn't provide this type of cleaning, that was understandable, but I required a company to clean the chandeliers. When I explained the pre-condition of the job, Rosie's agreed they would be able to clean the chandeliers. I explained the work required in detail and provided pictures to Rosie's before them accepting the job. WHY AGREE TO CLEAN THE CHANDELIERS IF YOUR COMPANY IS NOT EQUIPPED TO PERFORM THE TASK? As seen in the pictures and attached text messages, the Chandeliers were described in detail and discussed in voice calls, photos, and emails. https://www.dropbox.com/home/132%20Liberty%20Corner%20Road

Billed me over twice what they quoted for no extra services. They said they were there 4 hrs; they…read morewere there 2.2 hrs. My cameras time stamped. The condo was cleaned, nothing special. I don't recommend this company.

I've been a customer of Total Home Cleaning for over 3 years with the same cleaning team #1 for the…read morefull time. Aury and Miriam provide a thorough and consistent cleaning that restores peace in our home. I never have to concern myself with assessing their work or providing feedback. They take good care of our home and our family.

Great Job. She was actually early. She and her helper made my big house shine. I am entering a…read morecalendar entry to have her come back in a month.

Jensy was fabulous. She was on time, ready to work made my very challenging space sparkle. It was…read morea big job in a small space and she really did a great job. She's also very kind and efficient. I will definitely use her again.

G&L Cleaning recently did a deep clean in my home and I am completely satisfied. They did a…read morefantastic job! Neyba responded quickly to my inquiry, came for an assessment of my home and gave me a very fair quote for a deep clean and twice a month cleaning. I have hired other cleaning services, and G&L Cleaning is by far the best. I HIGHLY recommend!!

i used G&L when i was putting my house on the market and they did an amazing job - my oven and…read morerefrigerator looked brand new. everything was spotless- they went way beyond my expectations- i've since hired them to clean my new house and they do a wonderful job for a reasonable price. Gabriel is a joy to work with and holds himself and his team to the highest standards. highly recommend!

Always do a fantastic job. Very professional crew. Katia and her employees are very experienced and…read moremy house looks sparkling clean when they leave. I just had my sister get in touch since she was looking for a reputable cleaning service. I highly recommend We Care We Clean

Verry professional co.team of 3 arrived on time, courteous,and hard working. I am a clean freak and…read moremy wife and I have been cleaning our home for the past year and a half. THIS TEAM DID A BETTER JOB. I DO NOT SAY THAT LIGHTLY.THANK YOU TO - WE CARE WE CLEAN for providing a first rate service.

Excellent experience using this company. Very thorough job, friendly staff and the owner Jane is…read morealways on top of everything. Highly recommend!

awful picture will be on Facebook fifth behind my couch!!!!!! it appeared things were going along…read moresmoothly by accident. I dropped the remote and behind the couch I was shocked and I was charged $400 for deep clean, which is Ludacris, but I didn't complain because I felt I was getting a deep clean I don't mind paying the money at all but job should be exceptional.

Amazing service! Reliable, trustworthy and they do a quality job…read more As a realtor, I have used G's Quality Cleaning many times and they always deliver in a timely manner at a reasonable cost. I've learned that no job is too big or small...or too dirty! Whether you need a weekly, monthly or one-time cleaning, I can't say enough about this team! Gina McBride Central Property Realtors

Gary SR and JR make a great team! They are reliable, fair and they take pride in their work. I am a…read morereal estate professional and G's Quality Cleaning services have assisted multiple families and businesses with their homes and offices to shine! I also like the fact that they are local and support our community. Give G's a try, you will be glad that you did.

Castano Cleaning Services made our new home sparkle. Shiny floors, spotless fridge -- everything…read morewas flawless. I didn't even want to move in and disturb it. Amazing job!

Castaño cleaning service has been cleaning my home for 10 years. They are extremely trust worthy…read moreand has always cleaned my home with the same love and passion as the first day. I would definitely recommend them as they are trustworthy and immaculate with their service.