Worst 'service' experience of all time. I had purchased a new Blomberg refrigerator from Home Depot. After a year, the compressor began knocking loudly and cooling became erratic, so I called Home Depot extended warranty dept. and was referred to Eastside Service. I was sent a 'repairman' who showed up nearly an hour later than the three-hour window initially given. He was physically out of shape and clearly did not want to be bothered with my appliance. I had to almost force him to take a look, which he did begrudgingly. He then chuckled and insisted there was nothing wrong with the appliance, that the 'little' knocking was not 'loud', and that I simply had not noticed the tractor-like noise my refrigerator was making before. (My husband is a professional sound engineer. We would have noticed.). He claimed that it was the defrost timer (not the compressor) and indicated that he could not replace it, because it was not broken. He stated "they would kill me for fixing something that ain't broke", despite the fact that the appliance was still under manufacturer's warranty for parts and service warranty for two more years. He then simply left. I called Eastside Service immediately to request a different technician, and they indicated that this technician would be making his report at the end of the day, after which I would be given a call. No call was forthcoming, however I did receive an email within the hour from Home Depot congratulating me on the successful repair of my appliance. I called Home Depot, who referred me to Eastside once more. I made another appointment for the next week, requesting a different technician and second opinion. I called the day before my appointment to confirm (as again, no call was forthcoming from Eastside), and was very rudely told that I needed to call Home Depot for another appointment. I indicated that I had done so, that this way my second appointment, and was interrupted mid-sentence to be told that I needed to find a different company to service my appliance. I did so, and not only did I have my compressor replaced within two days, I also discovered from their website that Eastside Service does not work on my appliance brand. Eastside Service should remove the name 'service' from their sign. Their technicians are incompetent, they blatantly lie on the telephone, are rude and, in the end, provided zero service. They are an embarrassment to the service profession. read more