The company also goes by the name: Sunspace Eastern Shore Sunrooms.
The absolute worst company I've ever contracted. A job that should have taken two days was completed in just under two months. From the General Manager to the sales reps to the workers, this company lacks direction, knowledge of the product, and work ethic. When I asked the GM what exactly is the electrician going to do, she stated, I'm not sure because I really don't understand what they are talking about in these meetings. She turned in the wrong plans to the city for permits which began the multiple delays in completing a simple 10'x12' porch. They complained about the inspectors doing their job and when I spoke to the inspectors, they commented about this company having very low-grade workmanship and multiple complaints from customers - I agree. They cut my existing concrete patio and left it for two weeks with 18" deep and 12" wide "mote", which I had to buy materials to cover so access to and from my house was safe for me, kids, and animals. I had to ask for them to install flashing between my house and the new structure - oh yeah, we can do that was the contractors reply. Then he drilled for electric, from outside of the house right through my kitchen wall then again through the kitchen ceiling, oh sorry I was trying to avoid lifting the vinyl eve and drilling (corner cutters!) After that I told the GM he is not allowed to work on this project, send someone who wants to work and not cut corners. The door is not square, which will be an issue down the road. There are gaps between the J-channel and siding leaving areas where water will definitely come through, something I will have to fix. Even the electric guy commented on how he doesn't like to come to jobs for this company because he always has to fix the rough-in before he can do his job. Admittingly, the sales manager stated, I understand this project went south and never got better. In the end the GM sent me an email to sign the warranty - my reply was I'm not concerned about the warranty because I'm sure your company would take forever to show up, if they show up. I never heard any remorse in our conversations or suggestion of compensation for the delays, my loss of work due to their poor scheduling or additional materials I purchased to make the area. Closing words DO NOT HIGHER THIS COMPANY FOR A WEATHER MASTER OR EZ-BREEZE PATIO - there are plenty of companies that install these structures. read more
