Needed a hot water heater replaced. Called them for quotes about a week ago. They responded quickly with very reasonable hot water heater prices (included delivery and installation). We scheduled the replacement for today (a Tuesday) at 10:00 a.m. They showed up early, had the right parts and tools, and quickly and efficiently removed the old unit and installed the new one. In general, they were professional, polite, and clearly knew what they were doing. We will use them again. read more

Why bother! I called to try and get a round about estimate to rough in the plumbing for a laundry room sink. I wanted to shop around for the best price. They said they had to come out to take a look and the cost was $125 JUST TO GET AN ESTIMATE! I come from a family of plumbers (they don't live in the area), I had a picture of the wall, I knew the existing pipes were pex. I texted my master plumber kbrother what I needed and a picture for a ball park estimate of what he would charge and he texted me back a price in 30 secs. What a load of C#$^@! Why should I have to pay them to give them my business!!! So I pay $125 for them to give me an estimate on non urgent work, then I decide their price is too high and I'm out $125 for what?! Just call someone else. This is a terrible customer service premise. I can see exactly how they feel about their community. I am still so angry that I spent the extra energy just to give them a bad review. My family never did business this way. read more

We've used Eastern Plumbing for several jobs around our house and they do great work. Price wise, they have never quoted me a price that I thought was unfair. They've installed a garbage disposal, 3 toilets, and cleared clogged sink and shower drains. Also to their credit, I've never had to call them back to work on anything they've installed. Very accommodating with scheduling and called me back earlier than expected to get my work scheduled. I highly recommend using Eastern Plumbing if you're in need of a plumber. read more

Professional and elite plumbers . Gave tips and inspected the issue very efficiently and didn't break the bank! Home town company that was there when I needed them. Good job fellas! read more

Eastern Plumbing - Kitchen - Plumbing Near Me - Greenville, North Carolina

Eastern Plumbing does a very nice job. We have used them several times on different plumbing issues in our home.

Needed a gas line run. Was told 7-10 days for an ESTIMATE. Then was told there were 10 customers ahead of us waiting for estimates. These are not calculations for a lunar landing. Not sure why it takes one complete day to produce an estimate. Lady who answered the phone was rude and the owner was ruder yet, touting his company was the only company in Greenville that would do the job right. I doubt that highly, but I'm sure the other companies don't take 10 days to produce an estimate and have such a rude owner. read more

We had a pipe break at our business and needed a new water line installed. Eastern Plumbing did a wonderful job getting a new line bored under our building and installing the new pipes. They showed up when they said they were going to be here and they worked quickly and professionally. Jeff is the man. His work on site was outstanding. I would definitely recommend this company to anyone needing some plumbing work. read more

We had a pipe break after hours. I got a call back within 10 minutes and he responded immediately. Very professional and courteous service. He corrected our issue quickly and was very knowledgeable. read more

BEWARE OF EASTERN PLUMBING!!!!!!!!My mother was extremely satisfied with Jeff and his professionalism for years but the owner and receptionist were horrible. My mother told me the receptionist had been very nasty with her one time a few years back with an emergency issue but Jeff was so nice she decided to let it go and keep using them. And we have used them on multiple occasions since then. After years of being loyal customers giving many many referrals (several family members and close friends)and thousands of dollars spent the owner showed his true colors. I'm a recently retired from the US Army out of Ft Bragg's Special Warfare Center and School with 20 years of service and multiple combat deployments. Just to give some perspective and background. I attempted to address the issue with the owner after I had an issue with the receptionist myself while scheduling an estimate for my aunt's bathroom remodel and repair. The receptionist was extremely rude during initial contact but I went through with scheduling. When no one showed up and I called she gave all these excuses about wrong phone numbers etc. I knew her background from not only my mother but other customers and employees. So I went over the phone number several times during the initial contact and had her repeat it to me. After several hours of wasted time because of the no-show the owner came for the estimate. Once I went over the issues with the receptionist he placed all the blame on me rather than accept the fact he has some serious issues with his employee. I will not go into the disrespect I encountered regarding my military service as I provided background to the owner in an attempt to assist in fixing the issues with his incompetence as well as his receptionist. But what I will do is start WARNING as many military veterans and elderly potential customers in the Greenville and New Bern areas about my family's disgusting customer service experience. DO NOT USE EASTERN PLUMBING!!!!!!!!!! read more

Had clog in bathroom d/t recent toilet replacement in apt complex that maintenance couldn't fix. Complex contacted Eastern plumbing. Jeff & his assistant came out & had problem corrected within 15 minutes. Very respectful & professional. read more

It was Sunday evening, 5 companies did not want to respond. Not only did Eastern plumbing agree to respond, the plumber was honest. He said, "I am eating dinner, but I'll come after." Not only did the piece of mind help, He didn't leave us in the dark. The problem: Our down stairs toilet was leaking out the base. it seemed to not be draining. Turned out that every time we used the upstairs toilet it was filling the toilet up downstairs, because we had a main line backup. If we ignored it until morning, and waited for another company we would have paid thousands in water damage from flushing the upstairs toilet, showing in the morning, and sinks draining, all to the backed up mainline. I am a fan of Eastern Plumbing! Brett, Winterville, NC 28590 read more

These folks are great! Every time I need service they are quick to respond, solid repairs and fair pricing.

We were charged an estimate fee.....not good business! My husband is an electrician and NEVER in all his years of contracting did he ever charge an estimate fee. This is part of the job. read more

We had a leaky faucet in the kitchen that was older than dirt. Eastern told me someone would be at my home between 12:00 and 12:30. Jeff came and was quick to identify what was wrong, and told us what was needed to fix it. Sounds simple, right? Not in this day and age. He was on-time, courteous and did the work for exactly what he said it would cost, even with some extra work on it. Most important, he cleaned up after himself! We recommend you call Eastern with any plumbing needs. read more