Store is clean and well stocked. Cashiers are friendly. LOVE Jerry at the door, telling people how…read morelong they've been a member and thanking them. Sandy in bakery is great!

I'm disappointed by the level of customer service I experienced at Costco on Friday, May 15. After…read morewaiting in a long checkout line, the last thing I expected was to be treated so rudely by the cashier, "Micaela." She threw my items onto the belt, never greeted me, and did not acknowledge me once during the transaction. It was honestly one of the worst customer service experiences I've had at Costco. I also spoke with a manager, but nothing was done beyond listening to my complaint. As a long-time customer, this experience was extremely frustrating and disappointing. I also have a Sam's Club membership, and experiences like this make me seriously consider canceling my Costco membership. Costco, please do better when it comes to customer service and how members are treated.

I was excited to visit Sam's Club for the Pokémon release, but the line wasn't organized very well…read more There was a lot of confusion about where people were supposed to stand, and it made the whole process more stressful than it needed to be. Even with that, the employees seemed to be doing their best, and I was still able to get some of the Pokémon products I came for, which I really appreciated. Sam's Club still had great prices, and the store itself was clean. Overall, it was a good experience, but better organization during high-demand releases would make a big difference.

I usually go to a different Sams Club but this one was closer to me from the direction I was coming…read morefrom. It's set up like the other Sam's Club but for some reason I felt like this one had more stuff that I haven't seen at the other location. The prices are fair for buying in bulk.

I visited the Buffalo Grove location and met with Kevin after seeing an Omega on the Chrono 24…read morewebsite. I ended up purchasing the watch. I would definitely shop there again!! I highly recommend Burdeen's Jewelry and Kevin provided excellent customer service!

When looking for luxury watches, Burdeen's in Buffalo Grove is the destination. My fiancé and I…read moreworked with Evan on purchasing a Grand Seiko watch for our wedding. Burdeen's is the sole authorized dealer in Chicagoland for Grand Seiko watches so we knew this was the place to buy. They have a large display in store to try on many of the watches in stock. Evan was knowledgeable about the craftsmanship that goes into the watches, the backstories of inspiration for each, the mechanical differences, elaborated on the brand's warranty, gave suggestions on how we could best purchase the watch, and handled procuring it in a timely fashion. He was easy to work with, very personable, and made our whole experience great! We cannot wait to work with him in the future as we build a collection!

Came here to get assistance with flat tire while I was in the area. The tire center is on the left…read morebacklot. The air for tire is by there as well. Tire Center staff are quick to talk to you at their cront desk. I did not have to wait to let them know what I was there for. As usual they have bookings for the day so they are not able to work on my car right away. But they will work on it towards the end of the day. I appreciated that. They also informed me that there might be something wrong with my tire and gave me a quote.

I wanted to give a shout out to MARLENE for helping apply for my Costco credit card today . My mom…read morewas waiting in the car and she was a huge help getting me out quickly ! The value and selection keeps improving all the time! I enjoy shopping at Costco because the vision department always helps me get my glasses straightened . The value is unbeatable anywhere ! Thank you Marlene !

They have a great selection of fabrics. Anita was very helpful in guiding us in selections.read more

As a novice, I was nervous. But the selection, prices, and service were all so great, I never…read moreneeded to worry.

Located on Old Deerfield Road, I think Craftwood Lumber & Hardwood is a little hidden and forgotten…read moreand that's too bad. With everything that you would find at the other hardwood stores and big box stores, Craftwood has the edge on customer service. We were looking to replace a door and the staff was very experienced and knowledgeable about all aspects of doors -- composition, finishes, manufacturers, glass, hardware, etc -- and of course all of the other areas in the store, from paints to landscaping to plumbing and electrical, and more. The staff knew when to let us browse and could tell when we had questions and guided us through to purchasing.

Always helpful, always have what you need or can refer you where to find it. Their key service is…read morequick and their staff is always friendly.

Binny's is the place to go for the best selection of alcohol in the Chicagoland area, with 46…read morelocations throughout the area. We wanted a hard-to-find lychee malt beverage from San Miguel brewery, but unfortunately didn't find it. But the visit wasn't a total loss. In celebration of Cinco de mayo, most tequila's were on sale so decided to pick up a bottle for our hosts before visiting their home. Teremana Tequila Blanco is a well rated brand, founded by Dwayne 'The Rock' Johnson. The store was well organized, though it was difficult to find all the tequila brands since they didn't seem to be in any particular order. You know they have a big selection when you wish the choices were organized like in a library. Checkout was easy, with plenty of cashiers ready to help on this non-busy day.

Thought that if you win the lottery that bottles you get a chance to buy would be close to MSRP…read more That was not the case for me. The excitement of winning the lottery happened when I got the right to buy the one bottle I really didn't want and it was at double the top end of MSRP. I looked at the bottle for a second and then walked. Let someone else have it and that high price. Completely disappointed especially given how much I regularly spend at this store.

The only place I will go for advice, cleaning, or purchasing of jewelry. My family has been going…read morehere for years. Jon is an expert who you can trust to give you the best advice as well as fair advice. I recently asked him to replace a diamond on my wedding band, and he told me all he needed to do was rotate the diamond. He could have easily told me it needed replacement, which would have cost me way more, and I would have had no idea. He is honest and dang good at his job.

I began researching jewelers in the area to resize my engagement ring and found TDC on Yelp. They…read morewere the first place I called because I saw Jon takes the time to thank reviews--I thought that was awesome. When I called, the first thing Jon did was talk me through the process of resizing a ring based on the metal type and style. He was very informative and kind. I called a couple of other places and immediately knew Jon was the go-to person. I took my ring in a few days later. The building did through me off (it's a big office building, when I expected a stand-alone store. Just FYI incase you think you're in the wrong place.) Inside of the store had a great atmosphere and Jon again was super helpful! The ring was ready in 4 days and when we picked it up, he also helped us look through some wedding band ideas for my fiancé. We may go back to get his band from TDC. If not, we know we have a jeweler we can trust for future needs. Thanks for a great experience, Jon!

I am one of those people who wear a watch every day. About four years ago, I had my watch battery…read morereplaced at Batteries Plus for the first time. Two years later, I went back for another replacement, since watch batteries typically last around two years. That time, the associate suggested I opt for their "KITWATCHLIFE" service, a lifetime battery replacement for that specific watch, for $21.99 plus tax. It was only about $9 more than a standard battery replacement, so I figured that if I used it just one more time, I would come out ahead. I was told all I would need to do in the future was provide my phone number. I saved my receipt, just in case. Fast forward to today, I returned for another battery replacement. The store was empty except for one associate, Samantha. At first, she seemed hesitant, not because she didn't want to honor the lifetime service, but because she was concerned about damaging an expensive watch. She mentioned that if the watch was worth more than $150, they might instead offer to refund the lifetime service fee or transfer it to a different watch. I told her the battery had already been replaced twice there without issue. She decided to proceed and, to my surprise, replaced the battery in just a few minutes, much faster than previous visits. In the end, I definitely got my money's worth. If you have a watch that isn't particularly expensive, I think this is a good program to consider at Batteries Plus. Just be aware that some staff might be cautious if your watch is on the pricier side.

I was there yesterday and had the battery in my car fob replaced. I'm of the opinion that this…read moreservice, which is less than $30, was not overpriced compared to other alternatives. The hardware store near my house was unable to replace the battery. A new car fob can cost hundreds- even more at the dealer. I'd rather spend @$30 than be unable to open or start my car. They were very courteous and efficient.