Called me a thief because I asked if they could but the lock on my unit or if could do it as I…read moreforgot my key. My whole u haul experience was poor. Ubox department lost one of my boxes and charged me to move an empty box from Georgia to Texas. They refunded my money and called that compensation for all the mess ups. Delivery was late and I had to pay for movers twice. This company does very little for their customers and what they do, do is wrong. Take your money and sanity elsewhere.

The employees at this location were very kind and courteous; however, the equipment (not their…read morefault, but the company's) is horrible horrible horrible! A brand-new 26' "Gentle Ride" van is nothing gentle. Moving across the Rockies, it was severely under-powered, felt like I had ZERO suspension and my expensive things in the back were falling apart due to the roughness of the vehicle. I had bolts and nuts from items rolling across the deck, major oscillations on concrete freeways that didn't change with speed, and a 60% loss of power on inclines due to the under-powered gasoline engine. During the bumps, the vehicle displayed anti-lock brake errors as well as airbag errors which went away when on a perfectly smooth roadway. I've driven semi trucks from box trucks to combination trailers and have NEVER experienced such a rough ride before. If you are considering rental transportation across ANY mountainous ranges, you will deeply regret utilizing this vehicle type. My recommendation is to provide UHaul customers with the option to reserve diesel vehicles with air ride equipment to better protect your belongings. Since they do not seem to offer such vehicles, I highly recommend renting a Penske truck with those very features, even if it takes more effort to load/unload. Would NOT recommend to a friend.

I had to tow a car, but I never used a tow dolly before. I reserved it online, and when I got there…read morethe owner and I hooked it up together. She explained everything to me quite clearly, and I felt confident about the tow I was about to do. It went off without any problems, and I appreciate the time and consideration she took with me in advance. I will definitely go here for any rental I may need in the future! Dave

From the owner: Here at Hicks Sales, we are your one stop shop for anything moving…read more We sell packing supplies, we have professional packers/unpackers and loading/unloading help, and before/after move cleanup. We even Rent All U-Haul Equipment for any of your Moving/Towing Needs.

Today will be my third time to get a receiver Hitch installed. Always a great job…read more Leslie

The owner ordered my hitch and had it delivered in 3 days. I paid $325 for the hitch and…read moreinstallation. Another dealer quoted me $400 plus installation for the same hitch. Great service and quality work. The installation took about 30 minutes. Thanks Hitch World.

This equipment rental is never on time for delivery, and they bring the equipment with very little…read morecharging the batteries. So I'd be looking for a different place then them.

Extremely disappointed to find out this is a "7a-5p Monday through Friday" franchise. I LOVE United…read moreRentals--they were my go-to place in southern California, and I am so disappointed they are M-F ONLY. I didn't expect they would be open on Sundays given it's Texas, but I am HUGELY disappointed (can you tell?) they are completely closed on Saturdays. Geez.

Anton and Lane stepped in when another car rental company fumbled badly. Totally positive…read moreexperience, great people to rent from. Check them out!!

I will never rent from any other company besides Patterson! Each person I deal with is…read moreprofessional, nice and helpful. The vehicles are always top-notch and trustworthy! And they have a drop off option where I can drop the keys off on a weekend instead of paying for an extra day. With other rental companies, I have received an email the day before a trip telling me they don't have my vehicle and my whole trip is ruined or altered. Patterson has never let me down and I don't foresee them ever doing it!