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    East Texas Auto Rentals

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - East Texas Auto Rentals

    Truck rental

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    2 years ago

    Owner is easy to work with. Simple rental process. Trucks are clean and work well. Would recommend.

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    U-Haul Moving & Storage of Longview

    U-Haul Moving & Storage of Longview

    (7 reviews)

    Called me a thief because I asked if they could but the lock on my unit or if could do it as I…read moreforgot my key. My whole u haul experience was poor. Ubox department lost one of my boxes and charged me to move an empty box from Georgia to Texas. They refunded my money and called that compensation for all the mess ups. Delivery was late and I had to pay for movers twice. This company does very little for their customers and what they do, do is wrong. Take your money and sanity elsewhere.

    The employees at this location were very kind and courteous; however, the equipment (not their…read morefault, but the company's) is horrible horrible horrible! A brand-new 26' "Gentle Ride" van is nothing gentle. Moving across the Rockies, it was severely under-powered, felt like I had ZERO suspension and my expensive things in the back were falling apart due to the roughness of the vehicle. I had bolts and nuts from items rolling across the deck, major oscillations on concrete freeways that didn't change with speed, and a 60% loss of power on inclines due to the under-powered gasoline engine. During the bumps, the vehicle displayed anti-lock brake errors as well as airbag errors which went away when on a perfectly smooth roadway. I've driven semi trucks from box trucks to combination trailers and have NEVER experienced such a rough ride before. If you are considering rental transportation across ANY mountainous ranges, you will deeply regret utilizing this vehicle type. My recommendation is to provide UHaul customers with the option to reserve diesel vehicles with air ride equipment to better protect your belongings. Since they do not seem to offer such vehicles, I highly recommend renting a Penske truck with those very features, even if it takes more effort to load/unload. Would NOT recommend to a friend.

    East Texas Auto Rentals - carrental - Updated May 2026

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