This is such a terrible daycare. For starters, when we signed up, they make you fill out a form indicating whether or not your child has any dietary restrictions. Our son had one with red meat. They disregarded this completely. On top of that, we told them he only uses his pacifier for naps and if things are really bad. On the rare occasion that they would put pictures on the app, he always had it. The same when we picked him up.
On one particular day, he was outside playing when we picked him up. When they brought him out, his face was beet red and he of course had his pacifier. I asked if he had been crying and I was told no. So, he had his pacifier for the fun of it and it also meant he had been playing in the sun without any sun screen. When I removed his pacifier, I found dirt and mulch in his mouth. When I contacted the Director about everything, I only heard from her 4 days later when I removed my son from the day care.
Also, when I told her that we were moving him to another Kinder care, I mentioned to leave the credit we have in the online account because the new center would just transfer the account under their name. Not only did they remove the money from the account, it took 3 days for them to even begin the refund process.
So, we get prepared to start our new daycare but we hit a snag. This daycare dodged their calls for a week when they tried to get all of our son's info transferred over. When they finally reached them, they were told nothing could be done because they closed our account even though it was mentioned multiple times that the new daycare would be contacting them and transferring everything over.
There are way better daycares in the area. This place does not care about your child. Please take them anywhere else. read more