Was informed by a neighbor of this organization that helps with Pet Food and Vaccinations sites at…read morelow cost or no cost for vaccinations. As well was helped with leashes coat and harness. Leslie was extremely courteous and professional. Referred me to some other services needed. Zoe at ACC is an amazing person attentive patient resourceful and most professional. Led me and pet in the right direction needed. Can't thank Heaven enough for kind caring and gentle personal whom devoted themselves to help the surrounding community Pets and Parents. Highly recommended.

Everyone, everyday provide stellar service to the community, customers and pets. They gave free…read morevaccinations at Poe Park on the Grand Concourse to all cats and dogs. No income verification needed, no Medicaid card required, just a furry baby, comfortable clothes and patience. Go to their web site for other dates, times and locations throughout the Bronx. Highly recommend!

"Cat Castle" does life-saving work for companion animals, work that benefits people and their…read morecommunities, too. They are committed to stopping the cycle of suffering of pets living homeless, on the streets. I have seen them put everything into saving one life then do it again, and again, despite the inevitable disappointments. Sometimes it isn't possible to save them. Because of their growing knowledge and experience, CatCastle is becoming a resource for other rescues/rescuers, especially on newborn kittens. Humane education is another area where they great potential to do a great amount of good.

I'm honored to write the first review for these guys! I found Cat Castle NYC randomly searching…read moreInstagram for adoptables. Why Instagram, rather than the uber-popular, super visible adoption options in the city that come up on Google? Because A. I specifically wanted kittens and the big shelters I went to didn't have any. B. Because all the ultra-cool hip rescue organizations require you to practically sign away your firstborn child in order to adopt. I understand that they want to find the perfect adopter because it's in the best interest of the animal, but I see people bragging about their 2-page essays that accompany their applications because they're such A+ adopters. And hey, just because they want to assign "Exhibit As and Bs photos of their home life," high school English teacher references and SAT add-ons, doesn't mean that should set the standard. Holland from Cat Castle was warm, friendly and helpful when I reached out to her; the friendliest out of EVERY place I had looked into! I told her which kittens I was interested in, filled out the application, and she delivered my sweet boys to my apartment! She even came back to pick them up to take them to get neutered before delivering them back to me! I loved her energy and I love how she and Max have the knowledge to treat some of their rescues in their own home making some vet visits avoidable! While other pet rescues have an almost snooty demeanor about their approval process, I love how down-to-earth Cat Castle is and their non-discriminatory application process. And I'm so happy I was able to support a small, up-and-coming, NYC non-profit that truly cares for animals and wants to match them with potential adopters without being judgy about it. I 100% recommend them to anyone looking to adopt! ^_^

UPDATE: 3:27am Mar 2, 2026 I ENDED UP WITH A KITTEN. LOL…read moreI don't know how, but one minute I was just the moral support, hours layer I call ba k for the little fella, then 3 days later I'm picking up a little black kitten. The last week has been a whirlwind and as I write this I am sitting in a rest stop off 85 with my kitten in tow. He's amazing. I've managed to train him so he loves riding in cars. He's our official "road dawg" lol.

The whole experience was a walk in the park. I adopted a cat named Flip 4 weeks ago. He had alot of…read moreissues. They explained everything to me & gave me his medicine. Flip is doing really well & has flourished.

I adopted my cat here in 2021. He has been my best friend ever since then. He was over 5 years old…read moreat the time of adoption and was said to be a stray. Because of his age the adoption fee was only $25. He was very skinny but had been with them for about a month- I just assumed he had gone through a stressful, difficult situation and he had been malnourished for a while. I took him home, and weeks later, after a near death experience it turned out he was diabetic and his weight despite a voracious appetite was due to not receiving insulin. His bloodwork was completely off- I don't know how the shelter would not have flagged this and done further testing, and if they knew, I'm not sure why they wouldn't disclose it. It might've made it nearly impossible to have him adopted, but it would be for his own safety and so that whoever adopted him would be capable of covering medical expenses and giving him proper care. I came to the assumption that he was probably dumped by a previous owner who couldn't care for him once he had the onset of diabetes, then the shelter may have known but didn't want to disclose it to get him adopted quicker. I think there needs to be better judgement and more comprehensive health measures. Regardless, 5 years later and maybe $7,025+ later I wouldn't have it any other way lol. I love him so much.

The staff and volunteers truly care about the animals and do as much as they can. The facility is…read morelarge and recently expanded to accommodate more adoptions. Adoption hours take place every day. You put your name on the waitlist and then a coordinator will help you. They also take surrendered animals and assist with various medical issues.

We adopted our second dog, Oliver, from Korean K9 Rescue in May 2026, two and a half years after…read moreadopting our first KK9R dog, Bari. I remain profoundly grateful for this organization and for the people who do this extraordinarily difficult work. Oliver came to us with a complicated history. He is a senior rescue who had already experienced a failed adoption and had spent years learning that human hands were not always safe. KK9R did not minimize his history, rush the process, or try to make him sound easier than he was. They were honest with us about his needs and thoughtful about whether our home was the right one for him. Since his adoption, I have been reminded again and again why KK9R's process is as thorough as it is. Rescue is not simply about getting a dog out of a shelter and into a home. It is about doing everything possible to create a placement that can be permanent, and one in which the dog has a real chance to feel safe, be understood, and have a joyful life. Oliver has now had significant dental work and eyelid surgery, and we are slowly building a life around safety, trust, consent, and predictability. He is funny, stubborn, deeply sensitive, and increasingly joyful. Watching him discover toys, enrichment, comfortable places to sleep, and the simple pleasure of being understood has been one of the great privileges of my life. I am especially grateful to his fosters, his trainers, and the medical, adoption, and administrative teams and volunteers who cared for Oliver before he became ours and who trusted us with his next chapter. The work they do is expensive, complicated, emotionally demanding, and often invisible. If you are considering adopting from KK9R, my advice is simple: take the process seriously. Follow their guidance. Listen when they tell you who a dog is. Understand that the requirements exist because these dogs have already endured enough uncertainty. We did not need KK9R to make adoption easy. We needed them to help us make it permanent. Thank you for Bari. Thank you for Oliver. And thank you for trusting us with both of them.

I've been looking for a good local rescue organization and KK9R is the best I've found! they are…read morevery active, responsible and responsive to application and inquiries. Often times, you see organizations with adoptable animal pictures asking for application, after you submit lengthy application, often you don't hear from them, and animal is no longer available. And since application is needed for each specific animal, you have to go through the process all over again. KK9R is different; they ask for your application to vet you. You can apply for particular animal or general to get approved. They are very thorough about vetting applicants and very responsive. Then, after you get pre-approved, you can visit the animals. Which makes the process more streamlined and efficient. They do great work with local rescues as well as oversea rescues; particularly from south korea. The dogs are adorable and great quality. Some dogs are rescues from puppy mills, that sells to pet shops. They are also very honest about medical history of the dogs, and what to expect. After adoption, they also do follow ups. Spead the word if anyone is looking for furbaby!

WARNING do not surrender pets to this organization!! They make you pay, don't have a business…read moreaddress. Make you pay through cashapp. I made a hard decision to surrender my pet as I'm going through postpartum and am a new mom to twins this is completely devastating. Only to heard unkept promises for updates and photos and a FaceTime showing my dog now they've blocked my number! MY DOG IS NOW MISSING AND I WILL BE TAKING LEGAL ACTION ! Surrendering a family pet is already an extremely difficult and emotional experience, and unfortunately, my experience with New Friends Rescue has left me feeling very uneasy. During the surrender process, they were relatively quick to respond and made me feel comfortable about surrendering my dog. I was told that I would receive updates afterward, which gave me some peace of mind during an incredibly difficult decision. However, after surrendering my dog, the communication changed. I am now on day two without receiving the updates I was told I would receive, and I have not been provided with any proof or confirmation that my dog is okay and still in their care. When you're already struggling emotionally after giving up a beloved family pet, having no communication or reassurance afterward is extremely stressful. I also had an uncomfortable experience with the payment process. I was asked to pay through Cash App. The first Cash App information they provided didn't work for me, and when they sent a second Cash App account, Cash App itself blocked the payment due to its scam/security warning. I ultimately paid, but the situation made me uncomfortable and raised concerns for me. I understand that rescues may be busy and that processing a surrender takes time, but when someone entrusts you with their family pet, communication and reassurance afterward are extremely important. I sincerely hope my dog is safe and being properly cared for, but I should not have to wonder about that after being told I would receive updates

From the owner: New Friends Rescue was established to address the unfortunate reality that 501c3 animal rescue…read moreteams cannot accommodate every animal in need. Nevertheless, at New Friends Rescue, we collaborate as a team to develop comprehensive plans for each animal, ensuring that we can offer the necessary assistance. Our primary goal is to prevent animals from being left outside due to overcrowded animal rescue organizations or facing the tragic fate of being humanely euthanized in high-kill shelters. We're always looking for forever homes for the animals we're helping. Please call us today, we'd love to connect with you!

They hung up on me and wouldn't answer my calls when trying to bring a lost dog. Wouldn't recommend…read morethis business

We adopted a pup, Buddy (aka Biscuit). The best pup to become part of our family. We currently…read morehave a female pup who wanted a brother and now she has one. Regina is fabulous... she helped us introduce them slowly for the perfect meet and greet. Now they are always together and they love each other. Thank you.

Mr. Zumba received a cut wash and set. He came back looking like a different dog. This was the…read moresecond time that he had been groomed at pet life shelter. Excellent service thank you again Anthony Mr. Zumba also ruff ruff thanks you

I was visiting NY and walked in thinking I might pick up some toys for my dogs. It was filthy and…read moresmelled terrible. I also ran into a guy outside who said he had boarded his dog there and when he picked it up, it looked like it had been starved, not bathed, and very fearful. BEWARE. There are unethical things going on at this location.

The entire event (Union Square Petco Adoption Event 6/7/26) was amazing. Every interaction with the…read moreMuddy Paws Team was simply flawless. I appreciate how they were so attentive to the people and the pets! Even escorted me to an uber and helped with my packages! I can not say enough how great full I am to the staff and how I have a new best friend to make new memories with...you all Rock!

We rescued Cheesecake from Muddypaws this summer. Cheesy is the BEST senior pup!…read more Cheesecake is the HAPPIEST BOY! He bounces, skips and dances to express his happiness! Cheesecake is 10 years old and had never been neutered. The Vet team at Muddypaws are terrific! Cheesy kept getting UTIs because his prostate gland was inflamed. He went on antibiotics several times and we had to reschedule his procedure 3 times! Dr. Miller was great! He understood and accommodated our situation. Dr. Miller neutered Cheesecake on 11/13. Everything went well.