Our fridge had been leaking water (ice build-up under the freezer drawer), and after a few failed…read moreattempts to remedy the issue myself, I contacted At Your Service via their Web site. Chris called me back quickly and was able to schedule an appointment for the next day, something I was not expecting. He was cordial and upfront about pricing. Shawn, the technician, gave a courtesy call a few minutes before the agreed-upon arrival time and showed up as scheduled. He was able to not only diagnose but (seemingly - fingers crossed) fix the problem. He came across as knowledgeable and professional and worked quickly. Moreover, At Your Service stands behind their work: Shawn offered to come back out if the steam treatment he used didn't take care of the problem. In my experience, repair work gives you any two of professional, responsive, affordable, and competent, but At Your Service managed to check all of those boxes. I would not hesitate to use this company again for future appliance repairs.

Having used Chris and his tech(Shawn) for repairs on our cook top(burner)..which was repair in a…read morevery timely fashion, as well as great communication for the parts had to be ordered, then the ice maker decided to fail, again phone call to Chris and in no time he found the issue, ordered the part and we have great ice again. But it does not stop there..a different issue with the cook top started..the vent decided it had a mind of its own, Chris came and checked it out..ordered the part and again..good to go!! We can not say enough about this company, their professionalism, knowledge and prompt service. We especially love the great communication skills that are used while the repair is in process. We will not used a different company for any appliance repairs!! Mark and Rosie Petro High Point, NC

Anthony is highly knowledgeable and professional. He engaged promptly with the TV manufacturer to…read more get their agreement on his diagnosis for a warranty repair. We received excellent communication on timing of parts arrival and scheduling in home repair visit. Highly Recommended !!!

My 55 inch Sony TV started acting up after a thunderstorm. There was a red light flashing, and the…read morescreen would go black after a few seconds. Scott was very knowledgeable, and able to diagnose the problem immediately. Unfortunately for me, the parts were not available for several weeks. He took the TV into the shop to wait for the parts and complete the repair. I am happy to say I got it back today. Scott set it up to make sure I was satisfied with the picture. The repair cost was very reasonable, and I would highly recommend A Plus TV Repair!

Max Appliance is the absolute best when it comes to appliance repairs. We have had Max out to fix…read moretwo different dishwashers at two different houses, as well as both our washer and dryer. Communication is easy and great, and they are always super fast to respond and quick to come out and make the repair. Max is kind and super knowledgeable, and he's always been able to fix whatever the issue is at a reasonable price!! I highly recommend contacting them for any of your appliance repair needs.

A year later update. My hubby did not believe that the circuit board was unobtainable and did some…read moreresearch. He found the part and ordered it from a vendor in Charlotte and replaced it himself. I'm happy to report that the refrigerator has been running great ever since. Many friends/family have since reported similar experiences with repair people who suggest buying new vs repair. I understand their position because things are often not made to last. But it's an expensive option, so do some research. Again, Max was nice and did help us figure out what was needed.

Be aware that the owner of this company attempts to charge a 10% Federal Tax and charge NC Sales…read moreTax based on the county where he resides as opposed to the county where the work is being performed. When questioning the federal tax, he stated, "tell that to uncle Sam and the cost of doing business within the state of North Carolina as a sole proprietor."

Very good. Efficient and very reasonable. Maintained good contact! Worked quickly and efficiently…read moreand explained clearly what the problem and how to avoid and reoccurrence.

Arrived when scheduled, told me what he found, what it would cost. Followed up with the cost, and…read moreabout when the part would be here. Called to schedule completion of the job. Arrived and completed the repair. Reliable and dependable.

We had an ice maker that had been on the fritz for a while. Stan came out the day after I called…read moreand took a look at it. The problem involved replacing several parts that no longer functioned and a plumbing issue so it wasn't a straight forward fix. Stan was very persistent and got it fixed. I was very impressed by his friendliness and professionalism. My dryer out and Stan is coming over tomorrow to straighten it out. Having someone you can have confidence in and trust is great!

I was scheduled today between 10 and 12 for an installation of three appliances. Called Victor at…read more1pm & he said he would get back to me in 10 minutes. Nothing, repeated called went to voicemail. I had taken out of the old refrigerator and moved it to coolers and nobody ever called back. Terrible no-shows. Please don't use this company. Linda C. 0 stars

Friendly, Professional, Prompt and Reliable Services. Diagnosed, ordered part. Arrived & made…read morerepair to my LG Washer the next business day. Reliable Military Veteran. Thanks Jeff Corbett Mustang USMV

Prompt response. Actually arrived ahead of schedule. Quick diagnosis…read more Had the needed garbage disposal in truck so able to immediately install. No waiting. Friendly and professional. I will definitely call again if a need arises. Highly recommend

Great service, quick response and quality work. Reasonable price for repair on dryer. Got some good…read moreadvice on other appliances. Will definitely recommend to others!

Absolutely outstanding! 5 stars? How about 7? Responsive, caring, communicative, does it right!…read more Was struggling for weeks with an extended arranty repair on an LG side-by-side refrigerator until these folks got involved. Tpo notch customer service. Professional. Called when said would, arrived on time. More than willing to take and return calls and even reached out directly to the warranty company. They've earned all our future business.

We contacted John Michael & Associates because they are an authorized repair provider for our LG…read morerefrigerator. The service was outstanding. Options and costs were explained clearly and were reasonable. They called when they said they would, showed up on time for their appointment with us, and were courteous. They were honest about the problems they see with refrigerators like ours and helped us to know what information to provide to LG in order to obtain warranty service. We will definitely call them again if we need work on products they service, whether or not under warranty.