Absolutely huge toy store with most of the things you want here! If not you can reserve in as…read morelittle as 20 minutes which is great to go for a coffee at well known eating place next door and come back! The staff are quite helpful and friendly however there has been a little bad press lately as they do not crb check staff, so that is something to think about! For those who are not familiar with the layout at the Intu Metro Centre it could be seen as quite complicated to get to, but don't let that put you off! The final thing I would mention is that although the store is huge, and has free parking etc it can often be more expensive than the other well known toy stores Smyths, The Entertainer etc but you can also pick up the occasional bargain!

Huge toy store that's an absolute kids paradise! Toys, bikes, computer games, baby and nursery…read moreitems, it's all here. Enormous selection, mayhem at Christmas time. Staff were very helpful on several occasions though it gets very busy - I was overcharged substantially on one occasion as the prices displayed and the scanned barcodes didn't match but customer service staff cheerfully sorted it out, though it did take a while. This store is located in the retail park across the road from the main Metrocentre site but it's easier to get to now that the intersection is traffic light controlled. I love browsing in the Lego selection, it's enormous.

Fenwick is a large department store, located in Newcastle city centre, it's spread over five floors…read moreand is one of the anchor stores at Eldon Square Shopping Centre. Fenwick as a brand has 8 locations across the country and was founded here in Newcastle Upon Tyne. This location is their flagship. The store has entrances on street level (Northumberland Street) as well as entrances from the mall. The store is open until 7 pm on most days, although opening hours can vary, this means they're generally open an hour later than John Lewis, which is the mall's other main department store. The store is fairly attractive, with modern and older parts and the selection again is reasonable. The renovation is starting to show which is ongoing to celebrate the store's 140th anniversary. The Food Hall area reminded me a little of a smaller version of Harrods, pricey for sure but they had a variety of items appearing to be high-quality, including some meats which looked of a fantastic quality. I much prefer the technology section at John Lewis nearby, however - although Fenwick for sure wins on the Food Hall side of things. 4*

Thank you again to two great sales ladies Lindsey and Helen in the electrical department…read moredownstairs. I bought a magimix food processor, it wasn't a straight forward sale as I had to take it abroad. Lindsey and Helen really bent over backwards to help me find the right size, the colour I wanted, to wrap it well to take it on a plane ..... They couldn't have been nicer. A real pleasure in doing business with sales staff like that and they definitely make you want to shop at the store again.

Good old fashion toy shop. You don't see many of these about. An aladins cave, litraly.read more

This is a really nice old fashioned toy shop with very helpful and friendly staff. they always…read morehave lots of interesting things and keep up to date with the latest toys and games. They also have a nice card and gift wrap area. Highly recommend.