Cancel

Open app

Search

Earl F. Johnson Park

4.0 (1 review)

Earl F. Johnson Park Photos

You might also consider

Recommended Reviews - Earl F. Johnson Park

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Dale K.
38
51
32

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Verify this business for free

People searched for Parks 247 times last month within 15 miles of this business.

Verify this business

Urban Air Trampoline and Adventure Park - Birthday boy

Urban Air Trampoline and Adventure Park

2.8(43 reviews)
1.7 mi

Go early. During opening hours. 50% off pizza. For members. Staff was super nice. Pizza is actually…read morereally good!

I have been star-struck by this facility for a while. So much so, that I bought a membership for my…read morefamily. The year was fabulous. We really enjoyed our membership. Until today, I would have given Urban Air a five star rating. Seriously. We were automatically billed in January for the month after the year we'd already paid for was over. Not a big deal, and the facility told us that we could cancel future membership but the current one would be active until the end of the month. That was fine. I didn't want anything special. I just wanted to make sure we could use it until it was done. I had to gear up for battle when trying to access the facility throughout the month. They already deactivated my membership although it should have been active throughout the month of January. So every time we wanted to go, we had to go through the whole song and dance thing and explain over again that we'd paid for the month. (I have the receipt to prove it if I need to). So today was the final hurrah. I called ahead since I could make a reservation online with my 'expired' (but not really) membership. I explained it all again. Okay, they said. The group gets there and they are told, no dice. Now, I'm at work with clients, and I get a call from the group saying that they were told they can't use the facility. Bear in mind, it's an hour drive to get there, and we asked and had it all worked out ahead of time. Or so I thought. So I am in the middle of a session, on the phone no fewer than three times, trying to irn this out yet again. The group had to wait over half an hour to get in, and were humiliated by the treatment. Then they were further told that I hadn't paid for the right things for all of them, adding even more tension and sucking the fun right out of the last man standing. They are lucky I was not there with the group. Only because I would have been much more assertive since I am the one who paid for it all. So: Customer service: ZERO. I should say, though, in all honesty, that up until today, we were not treated badly. But today's experienced has purged any desire to return to this particular site. I have discovered alternative sites maybe a little further away, but if I'm going to drive an hour to have fun, I'm going to make sure I do it somewhere that my family will be treated politely. I own my own business, and I would NEVER treat a customer the way we were treated. It's a shame.

Photos
Urban Air Trampoline and Adventure Park - Pizza . Extra cheese. Crispy

Pizza . Extra cheese. Crispy

Urban Air Trampoline and Adventure Park
Urban Air Trampoline and Adventure Park - Air obstacle, very much recommend. adrenaline rush

See all

Air obstacle, very much recommend. adrenaline rush

Earl F. Johnson Park - parks - Updated May 2026

Loading...
Loading...
Loading...