Ken was able to accommodate our schedule very well for the initial visit but I found that his…read moreprofessionalism was lacking. Especially when he requested to use my hair dryer as a way to thaw out our freezer! My hair dryer is dead now (after 30-60 minutes in the freezer). It also took about 3 weeks to get the new part from him and meanwhile we were watching our food and produce to make sure nothing thawed out and went bad. Ken can do the job (figure out the problem) and offer a good rate but I recommend for you to do your homework on what you are looking for in appliance repair.

From the owner: Ken's Appliance Repair has been serving Chatham for decades. Trust the name you know. Ken's…read moreAppliance Repair repairs all appliance makes and models affordably to fit your budget. Looking for an affordable alternative to a new appliance, talk to us about our selection of reconditioned or used appliances. We also have a large variety of new and used parts for fast, efficient service.

These guys are great. They are quick to respond, friendly, and knowledgeable. They came and fixed…read moreour stove last year, and came to check out our washing machine this year at a days notice. Prices are reasonable and up front as well. Highly recommend using them!

We highly recommend this company. These two young men came out the next day advised us on our…read morerefrigerator repair options. They were excellent!! Taking over their grandfather's business! Great work ethic!

Very friendly... Very professional...He was always on time…read more His prices were great! He came back out for 2nd issue and did not charge me for the labor! Great guy!

No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

We had a very bad experience with Affordable Appliance. We called them out to fix a loud squeaking…read morenoise during the wash cycle on our Hotpoint washing machine. The technician came out and charged us $151 for the repair. Right after he left, the washer was still squeaking, so we called him immediately. He told us to let it run and said he would call us when he got home to check if the problem stopped. He never called. During the very next load, the washer actually became much worse. It started grinding and making a loud knocking noise during the spin cycle, which it had never done before. It also sprayed oil all over a load of clothes, ruining them. We called him the next day and left a message. No return call. My husband called again the following day. Still no response. Our washer is now in worse condition than it was before he worked on it, and we are out $151 with no follow-up or accountability. Very disappointed with the service and lack of communication.

Came out and fixed our fridge and works great now. He even oiled up our house sliding door that was…read morehard to work. Quick, professional, friendly service. Hire him.

Elgin Appliance was the most professional, knowledgeable and prompt repair service we have ever…read moreused. They fixed our washing machine very quickly and told us exactly how the repair worked, what was needed and what to expect. Their service is highly recommended. Their service person was courteous and thorough. This is great old-fashioned service!!

From the owner: Elgin Appliance resolves all your in home appliance repair needs in St Thomas and surrounding area…read more We provide fair pricing and friendly customer service with over 30 years in the industry.

Tim is absolutely amazing - fast, friendly service with very reasonable pricing. He saved us again…read morewhen our water valve stuck on our washer and it flooded down through the floor. He came promptly and even had the replacement parts in his van. The Thumb is very fortunate to have this excellent person to repair appliances. He is the first one to call! Phil and Diane Merriman Port Sanilac, MI

Had a frosting up problem. Called some other appliance repairs places but Thumb responded and…read morearrived exactly when he promised. He worked steady. A freezer gasket needed replacement. He ordered one and when it arrived he came and installed it. I will use him again if needed. His charges where less than others had estimated. We had no problems with him.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Brad gave excuses to come back with the part for repair and doesn't return. Not answering or…read morecalling back. He is unreliable and not someone to be trusted.