Ken was able to accommodate our schedule very well for the initial visit but I found that his…read moreprofessionalism was lacking. Especially when he requested to use my hair dryer as a way to thaw out our freezer! My hair dryer is dead now (after 30-60 minutes in the freezer). It also took about 3 weeks to get the new part from him and meanwhile we were watching our food and produce to make sure nothing thawed out and went bad. Ken can do the job (figure out the problem) and offer a good rate but I recommend for you to do your homework on what you are looking for in appliance repair.

From the owner: Ken's Appliance Repair has been serving Chatham for decades. Trust the name you know. Ken's…read moreAppliance Repair repairs all appliance makes and models affordably to fit your budget. Looking for an affordable alternative to a new appliance, talk to us about our selection of reconditioned or used appliances. We also have a large variety of new and used parts for fast, efficient service.

I called about my Whirlpool front loading dryer which stopped drying with various symptoms. I…read moretalked to Nate who listened patiently to my description of my situation and shared some initial thoughts as to the cause of the issue. Already a good customer service experience so far and this was before the actual visit! Thankfully Nate was available to come by the same day and identified a related issue causing the problem. I appreciated his willingness to troubleshoot, help me resolve the issue, and also take care of a few adjacent matters along the way to ensure my dryer could perform as well as possible. I will definitely call again for my appliance repair needs!

He diagnosed my problem right away. He recommended using enzyme tablets & kindly texted me…read moreinstructions on when to place the tablets & also pulled it up on Amazon on my phone so I ordered the correct tablets. Very thorough and professional. Will use him again for sure when I need other home appliances serviced.

No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

My GE front load washer had a small leak from the rear of the machine. I called JP and he came out…read morethe same day. Did some adjustments on the washer and said it was fixed. I used my washer that day and it flooded the room it was in. Called JP back. After 2 months and 3 different parts he said it was fixed. Less than 2 months later the washer started leaking the same way it was before. There were several no calls no show incidents and he was always late when he did show up.

We had a very bad experience with Affordable Appliance. We called them out to fix a loud squeaking…read morenoise during the wash cycle on our Hotpoint washing machine. The technician came out and charged us $151 for the repair. Right after he left, the washer was still squeaking, so we called him immediately. He told us to let it run and said he would call us when he got home to check if the problem stopped. He never called. During the very next load, the washer actually became much worse. It started grinding and making a loud knocking noise during the spin cycle, which it had never done before. It also sprayed oil all over a load of clothes, ruining them. We called him the next day and left a message. No return call. My husband called again the following day. Still no response. Our washer is now in worse condition than it was before he worked on it, and we are out $151 with no follow-up or accountability. Very disappointed with the service and lack of communication.

Came out and fixed our fridge and works great now. He even oiled up our house sliding door that was…read morehard to work. Quick, professional, friendly service. Hire him.

Elgin Appliance was the most professional, knowledgeable and prompt repair service we have ever…read moreused. They fixed our washing machine very quickly and told us exactly how the repair worked, what was needed and what to expect. Their service is highly recommended. Their service person was courteous and thorough. This is great old-fashioned service!!

From the owner: Elgin Appliance resolves all your in home appliance repair needs in St Thomas and surrounding area…read more We provide fair pricing and friendly customer service with over 30 years in the industry.

Tim is absolutely amazing - fast, friendly service with very reasonable pricing. He saved us again…read morewhen our water valve stuck on our washer and it flooded down through the floor. He came promptly and even had the replacement parts in his van. The Thumb is very fortunate to have this excellent person to repair appliances. He is the first one to call! Phil and Diane Merriman Port Sanilac, MI

Had a frosting up problem. Called some other appliance repairs places but Thumb responded and…read morearrived exactly when he promised. He worked steady. A freezer gasket needed replacement. He ordered one and when it arrived he came and installed it. I will use him again if needed. His charges where less than others had estimated. We had no problems with him.

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!