My grandparents went to visit Dr. Gann after my grandmother was complaining of headaches. After…read morewaiting an hour and not seeing or hearing from any of the staff, my grandfather finally asked how much longer they would be seeing as they had been waiting for quite a bit already. They were met with a bit of an attitude after asking about the wait and when the doctor finally came in the attitude continued during the consultation. After asking my grandfather something and being told he couldn't hear because he didn't have his hearing aids, Dr. Gann proceeded to scream at my grandfather and was very rude to him. After the appointment, my grandfather even tried to explain that he was sorry about the misunderstanding and the confusion due to his hearing aids to which Dr. Gann just yelled at him more stating he wouldn't speak to him since "he wasn't his patient." I am posting this review on their behalf because neither of my grandparents is very tech-savvy and as a word of caution to anyone who may decide to visit this doctor's office in the future. The behavior of this doctor was overwhelmingly unprofessional and rude.

From the owner: Ochsner Specialty Health Center - Business Park connects you to the care you need for you…read morerheumatology needs.

I had an outpatient surgery today at Lakeview. My nurse Mia was amazing. She took really good care…read moreof me. I would recommend her taking care of you or a family member after surgery

Upon the endoscopy team coming to get my brother from the ER for his procedure, we were informed…read morehe'd be returned to his room after waking. We left the room to get lunch, and provided the nurses station with my mother's number to contact us when he returned. After no call for an hour, we decided to return to check on the status of things and Kayla, a nurse in the ER on day shift informed us as she was coming out of the door that we weren't aloud back, with no explanation as to why. This came as a surprise because she was the nurse in charge of my brother's care when we left. When seeing me she didn't even inform me of the floor my brother was transferred to. Rich, the charge nurse for day shift in the ER, answered when I used the phone that is in the waiting room to connect with staff. I began to explained that we left a few snacks and a beverage in the room because we'd been informed we'd be able to return. On the second sentence I stated "We also left" and he interrupted my sentence stating "The information given to you about your brother returning was incorrect and that it isn't my fault. The food was thrown away because we needed the room. You should've taken it with you if you wanted it. I have patients to tend to so I won't repeat myself. You need to leave". He immediately hung up the phone after this instead of using that phone call to actively listen, hold his team accountable for giving incorrect information, and inform me of what floor my brother was transfers to. I called again, not to cause trouble, but to simple ask if our clothing, shoes and a charger that were left in the room were thrown away as well because I didn't get the chance to on the first call. This call was ignored by the nursing staff. Security was sent out instead to escort us out and they did not have our clothes, shoes or charger in hand. So we explained the situation to them. After a few minutes of speaking with security, they went to the back and returned with a belongings bag that contained our belongings. Instead of apologizing for his actions when the belongings were returned to us by the security guard, he still did NOTHING to rectify his behavior. If Rich actively listened rather than dismissing us, the confusion could have been solved and he would've recognized immediately that we were simply requesting what wasn't thrown away in the room. We were calm, which didn't seem to matter to Rich because he still treated us as if we were belligerent. We understand the ER can be stressful for employees but this was no way to handle a very sick patients' family who is already in distress and remaining calm when the issue that was caused was due to incorrect information provided by their team. I am the one who recommended brother visit Lakeview for my his symptoms because I believe they do a thorough job. However, after today's experience of a lack of empathy, integrity and effective communication from the ER staff our minds have been forever changed when it comes to this ER.

Worst neurologist EVER! ALL RN'S working under one,money…read morehungry Dr,whom is just as incompetent as the staff. Seizures only became worse and now deal with suicidal thoughts from medicine side effects,told them and they doubled dosage and milligrams. Need,I really say more....

I feel as though, as a patient, that they give zero care about me. The phone system is proof enough…read moreas it has been problematic for years and nothing is done about it. The staff act as though you're "extra" for wanting to speak to your physician. They do everything they can not to communicate with you. The whole experience thus far makes me feel like I am getting the "Dollar Tree" level of neuro care. The offices are not warm and welcoming in appearance at all. Neurology is serious, they are not. Seek your care elsewhere. You should feel like you matter and you won't to them.

The staff is awesome! Dr. Segura really listens to his patients. The staff and Dr. take the time to…read morecare about patients. I've never had a bad experience there. So, take the time to get to know the Dr. and staff. It will be an enjoyable experience. Hopefully, others have had the experiences that I've had. And, it won't be so bad. Trust me, I'm the type that hates going to the Dr's. So, if I can rate them 5 out of 5, they're definitely good.

Don't trust they take your insurance. My PCP referred me and sent them my insurance info. I spoke…read morewith them 3 times before my appointment, including filling out online paperwork that took over an hour. They're an hour away from me. While checking in, they asked for a copayment which I'm not required to pay and didn't come prepared to pay. After being gnawed on for ten minutes pointing fingers at everyone but themselves, I suggested they inform their patients ahead of time. Then I got gnawed on for 5 more minutes before I finally asked "Do you have any more freaking questions for me?" just like that. I was told no, told where to sit (for 20 more minutes) before being called in to my appt. Or so I thought. A woman named Karen (what else would she be named?!) took me into a room where she said they are refusing to see me. They have a strict "NO ABUSE POLICY" (!) then gave me back my copay and told me to leave. I have never been treated more unprofessionally, rudely, or wrongly by any place EVER. Just a pill factory, which I can't take anyway, that's dishonest and too thin skinned to be in business. Don't waste your time, energy, or money with these greedy, rude, liars. I, personally, could never, ever trust any doctor of any kind who runs their office in this unprofessional and dishonest manner. GO ELSEWHERE!