This location of Ochsner is outstanding. The front desk personnel are professional and friendly…read more Liz Buras & Glenda Petroff, the two nurse practitioners are as thorough as any MD I have ever been treated by. They are very courteous and professional. They will both do what it takes to solve your issue rather than rush you through the system. They return telephone calls and do everything they can to get you in when you are I'll.

The physician on duty was very thorough and caring. Her assistant was also very good. Very nice…read morepeople. The big problem was the management of the clinic. The woman who claimed to be in charge was rude and not nice. Without getting into my personal situation, I just want to warn people who need to go here, be careful of upsetting the management. Don't be expected to be treated in a polite or courteous manner. Another disappointing thing is that you need to go through a lot of phone time to get an appointment. I was told on the phone that this is not a walk-in clinic.

I would like to just state my experience calling this office to schedule an appointment. I was…read moreexperiencing breast pain with every movement and wanted to schedule to get evaluation and referral for scan, or MRI. They did not seem concerned at all about my problem but what insurance I had. when stated Humana Choice ppo, said they are not accepting any new Medicare plan patients. (tho site did say accepting new patients). They did not offer referrals or any solutions just not accepting. In contrast, I looked up a gyn/oncology in Healthgrade with high rating at Lakeview. They informed me compassionately she only handles after a cancer diagnosis, that I would have to see a regular gyn first, who would refer to after such a diagnosis. she then referred me to a gyn to call. No asking about ins. first. Additionally, I called another primary recommended by my dermatologist since gyn booked til April, and they were extremely helpful and made an appointmen. This whole experience, in my opinion, tells me money, profit more impt. to Dr. Williams than patients. I get that Medicare plans may not be as profitable as private plans, but there are millions of us out here needing quality healthcare and compassionate drs. too.

hello i seen her , i kinda had a fear of pap smears ext... figured didnt need gyn cause i had…read morehysterectomy and ovaries gone cause of Cancer but she talked to me and help understand why i still needed one and she was so patient and kind and understood my fears i would highly recommend

I would not recommend this office if you value reliability and communication…read more My first issue occurred during my initial Pap appointment in late 2025. I was instructed to undress and wait in an exam room, only to sit there for nearly two hours because my doctor had been called away to deliver a baby. I completely understand that delivering babies is part of an OB-GYN's job, and I respected that. However, the staff knew the doctor was unavailable and could have allowed me to remain clothed and wait comfortably in the lobby instead of leaving me undressed and uncomfortable for two hours. I gave the practice another chance and later underwent a LEEP procedure with Dr. Hymel. I agreed to allow several students or interns to observe because I understand the importance of medical education and wanted to help. I was cooperative and respectful throughout my care. Unfortunately, my final experience confirmed that the scheduling issues were not a one-time occurrence. I recently moved to Metairie but continued making the 45-minute drive because I valued Dr. Hymel as my physician. Upon arriving for my appointment, I was again informed that my doctor had been called away to deliver a baby. After having my vitals taken, I was told to wait in the lobby or go "shopping at Target" until they called me. I had already driven 45 minutes for my appointment and could not spend an indefinite amount of time waiting again. After waiting an additional 45 minutes past my appointment time, I informed the front desk that I would need to find another provider because this appeared to be an ongoing pattern. The employee then asked for my name, despite having just checked me in moments earlier. I understand that emergencies and deliveries happen in obstetrics. My frustration is not with the doctor delivering babies; it is with the repeated lack of communication, poor scheduling practices, and apparent disregard for patients' time. Unfortunately, after multiple experiences like this, I can no longer recommend this practice.

Only complaint is communication. They don't warn you at time of scheduling you have co-pays or what…read morethey are. They do get you in and out super fast and that's much appreciated.

Dr Patel saw my husband once so far and was so kind and thorough. He asked all of the pertinent…read morequestions to proceed with my husbands care. I'd recommend him anytime, even after the initial visit!

Dr Patel is by far the kindest PCP I have ever met. His personalized approach to providing care and…read moremeeting new patients makes you feel as if you are chatting with a friend instead of going through a medical history. His office is well designed, eliminating a waiting room, which helps with patient privacy and avoiding contact with others who may be sick (especially this time of year). I am very much looking forward to my next appointment and an ongoing relationship with him and his staff. Scheduling was a breeze, his nurse Amber thoroughly took my vitals and history and post appointment, I was referred to get labs at the St Tammany outpatient center which was also a very quick and easy experience.

This location is a joke. Scheduled a 3PM appointment with Dr. Kluchin. I provided all of the…read morerequested information in their online portal days before the appointment. Got to the clinic on time, checked in, and had to re-provide everything because the woman at the front counter couldn't figure out how to pull my chart/appointment. After waiting 15+ minutes a nurse finally came to take my temperature/weight/blood pressure. I then waited nearly 2 additional hours before going outside to ask the women at the front desk to reschedule as I still haven't seen my doctor by 5PM when I had an appointment scheduled for 3PM. They laughed and admitted that doctor is "never on time" and "probably forgot about you and may not even be at the clinic anymore". So I wasted 2 hours sitting in a medical clinic waiting for a doctor that didn't even meet with me, exposing me to potential COVID patients for TWO hours for nothing. Then I received a "summary email" from today's consultation as if I actually met with a doctor. I don't know if they are billing my insurance or not, but this location is a joke. I never even met with my doctor but I received an email summarizing my meeting with my doctor?!? This place is a fraudulent, disorganized, unprofessional joke... Reporting this location to Ochscner and Blue Cross Insurance immediately.

Always professional and reliable. Great location. My daughter can get pediatrician appointments…read morenext day. My appointments might be 3 to 10 days out for convenient times but everything is available on line.

Closed up, but no notice on the door, just the hours were posted. So I went back the next day,…read more thinking it was just because i went after hours. Still closed. Then looked up on ochsner to only to find out it is closed permanently and to go to pelican urgent on hwy 22. I delayed care for a day because they can't be bothered to put a large "permanently closed" on the door.

Went in without insurance for my girlfriend and they treated her very professionally and the price…read morewas not bad. They had legitimate concern for her concerns and addressed it one with professionalism.