each time I have had an appointment I have had to wait a long time to see my Dr. This morning I had…read morean appointment for 9:30 am and after waiting over 1/2 hour I went back to the front desk to find out when I was going to see my Dr. Then an aid came to the front desk looking for me. I asked how long the complete eye exam would take and she said it could take up to an hour. I have an 11:00 am appointment so I said that I am upset and I could not do my exam now. if this was the first time this had happened I would not have been so upset but it appears to be the norm. it certainly appears that scheduling appointments tightly and realizing maximum profits is the priority over patient care and respect. I plan on looking elsewhere for better patient care. Doug

Just had cataract surgery on both of my eyes over the course of a month and my experience with Eye…read moreCenter of The Rockies, Dr. Ehrlich and all of his staff has been nothing but professional. All my appts timely and Dr. Ehrlich and ALL of his staff very thorough, kind and professional. Highly recommend. And my surgery and follow up appts all fulfilled even with the Glenwood Springs Canyon closed. Impressed how they handled their Glenwood and Eagle offices during this very difficult commute situation.

I needed a vision/eye exam for my 10 year old and Dr Berry was great. Made him feel comfortable and…read moreultimately gave us an accurate assessment of his vision and wye health. I'd recommend him without hesitation. 5 stars

His name is reversed here. It should be Michael Barry. Nice guy, easy to find (inside the vision…read morecenter at Walmart). Fast and efficient and I was so glad to find an eye doctor I could trust when I had a very irritated eye while vacationing in Avon.

I am visiting from out of town and my glasses broke sadly. They got me in right away and fixed my…read moreglasses for me. Staff members are so kind and helpful

I took my husband to Valley Vision in Glenwood Springs for eye exams and new lenses, as it had been…read morea few years since our last visits. My appointment went fine and I did not need any changes. My husband was told he needed new lenses, and we purchased the highest-quality option available with all recommended upgrades. The lenses alone were nearly $1,000, not including frames. The moment he put them on, it was clear something was wrong. They function like bifocals, which he has never worn in his life and was never told he was being prescribed. We understand there can be an adjustment period with new lenses, but it has now been almost two weeks with no improvement. In fact, his vision is significantly worse, and he is having serious difficulty seeing clearly. Prior to these lenses, he had no issues. We returned to the office to address the problem and request a correction, but the staff were unhelpful, dismissive, and unwilling to take accountability. He is experiencing ongoing difficulty seeing correctly, and we are confident these lenses are not accurate. This has been an extremely frustrating experience, especially given the cost, and we are very disappointed by both the lack of support and the unwillingness to resolve a clear issue.

Just recently switched to Vail Vision after a bad experience with another practice. Had a great…read moreexperience with Vail Vision for my routine yearly eye exam! Quick and easy. Front desk was attentive, and knowledgeable. Seemed to be very on top of their jobs, and very professional. Great customer service creates loyal customers, and I'll be back to Vail Vision. Great selection of eyewear too!

The doctor is skilled and very nice, but I HIGHLY suggest that you get your prescription filled…read moresomewhere else if you need eyeglasses. This is a fool-me-twice error for me but on each occasion, the staff was unfriendly, unprofessional, unkind, unhelpful, and generally unskilled. NEVER AGAIN.

I was visiting friends that live in steamboat Springs. When i got out of my friend's car going to…read moreTh Egg for a local " Lion's " meeting when my glass "arm" came off completely. I wear Ic! Berlin " breakaway glass arms". Very tricky and difficult to re-attach. Ellisa at the front desk went back in the office and managed to re-attach my glasses right arm. I was so appreciative particularly because I have not figured out how to fix. No charge. I was so appreciative of their service. Highly recommend this " EyeCare Specials" store ( Tony Gallegos ABO Certified Optician Lab Manager.

They fixed my eyeglasses this morning and were very courteous. They also seem to carry a very large…read moreselection of good quality eyeglass brands.

This is probably my favorite store in the world. They are a unique blend of exceptional staff,…read moreexceptional products, and exceptional support. That's a whole lotta exception in one place! The eyewear they carry is not the junk you find at the mall. They have incredible styles and the folks there have a true gift for helping you find something special that works with your face/style. They are also totally passionate about their craft, with an infectious excitement over glasses. I went into their Lionshead location and the gentlemen working there, Garrett, recognized me and remembered what I purchased earlier that day at their OTHER LOCATION. Haha, that really makes you feel special. Erin is a pleasure to work with and personally made sure my prescriptions were handled correctly. And Emily aided in my getting the coolest glasses I've ever seen. You can brag all you want about going to Vail for your knee surgery, I go to Vail for my eyewear.

Interesting approach to lure in business, then change the price. Typical! This place does not…read morefit into Vail's great people!

He was terrible. Put in wrong lens for cataract surgery. Had to redo it. Did nothing but complain…read moreabout amount of time he had to spend on me. His office has since closed!

I went to see the office because I was overdue or an eye exam. Dr Ehrlich noticed I needed…read moreadditional tests and determined I had any issue that required an mri of my brain, that showed a tumor effecting my optical nerves and pituitary gland. He referred me to UCHealth and 5 weeks later my tumor was removed and eyesight has improved. If this tumor had nit been found, I would have gone blind.... Thank You doctor Matthew Ehrlich and doctor Warren Morton.

I have been a patient of 20/20 since the doors opened. It was once world class, but now seems to…read morebe all about money. I still go there, but wish they would get back to the home-town relationship based care that they were once famous for.

Waited over a month for an appointment then they called 1 hour before to cancel due to doctor being…read moresick. That's fine but I live 2 hours away with little phone connection. The receptionist was very rude when I arrived so I just walked out. Now I would have to wait another month for a new appointment. Very disappointing first impression.

I made a same day appointment and was seen by Dr. Hajdu. She rendered a diagnosis of giant…read morepapilary conjunctivitis and prescribed drops which did the trick. Also convinced me to switch to more frequent lenses and that has seemed to help me a lot. I also thought her visit fee of $150 was pretty reasonable for Aspen. Highly recommended.

I reached out on a Saturday with an emergency eye issue and Dr. Hadju made a special trip into town…read morein a day her office was closed. We still had several days left of skiing and she was a lifesaver! Wonderful doctor and wonderful service! So thankful for her!