Everything is honest and professional and reasonable prices top of the line repair shop and tirread more

I take my car here. My kids take their cars here. Great business, reliable, great prices and the…read morestaff is wonderful. They are so polite and respectful.

I have been involved with car repairs since I was a kid. I have seen dishonest mechanics charge…read moreowners for hvac fans when it was a blown fuse/bad plug, terrible R&Rs destroy a car, exaggeration of a job's difficulty, serious overcharging 8 hours of work for a 1.5 hour job and slam bang mechanics destroy stuff and incompetent work. For the most part auto mechanics are not trustworthy. Then comes their attitudes, egos and chip on their shoulders were they think the customer is an idiot. I have rebuilt engines, transmissions, worked as a mechanic at SunShipbuilding and Drydock where we built the Howard Hughes Glomar Explorer and LNG tankers. I am a moderator of a Cadillac forum and help owners around the world diagnose problems on their Cadillacs. Finding competency and honesty in the auto repair segment is very difficult. However, Augie is the FIRST mechanic I have met that listens to the customer, is honest and he knows his stuff. He is a rare find and you won't make a mistake trusting him with your car. He has no ego, he is approachable and is committed to making sure you are happy with the result. Sometimes it takes more than one attempt to remedy a problem, that is not the mechanics fault all the time. Give Augie the chance to help you out, you won't be sorry.

Always accommodating. Friendly, trustworthy people…read more Pricing is always fair. Family run type of place which makes them easy to work with.

Fantastic experience. I called them at 4pm on a Friday about having two blown tires. They towed the…read morecar within an hour and called me the morning after to let me know it was good to go. Excellent service, reasonable price, great job overall.

I have been using them for years. I normally fix my cars myself. When it is something I need…read morespecial equipment for I bring my car's to them.

I have never been happier with a mechanic in my life! If you want an HONEST mechanic at a…read moreREASONABLE price definitely go here! I was locked out of my car today and they continued to work hard to help me get back in and able to drive again. I left with tears of relief and joy. DEFINITELY go here! Even if you have to travel it's sooo worth it!

Aj is an amazing mechanic. He figured out the problem with my truck, ordered the proper parts then…read moreI brought my truck back the next day to get repaired. Hes genuinely a great mechanic you can trust to be truthful about what is wrong with your vehicle & not rip you off. He even told me about how long it would take to fix all the time problems w. My truck. I would absolutely recommend him.

Howard is so knowledgeable and friendly. As a young woman who doesn't know much about cars he was…read morehonest about the prices and information. Other places have tried to scam me but Howard and Smithtown Auto Works is different and I recommend it for any young woman like me. I will keep going here!

They are good, conscientious, and honest. I have gotten all my maintenance done there over the…read morepast 5 years, and they are always friendly and helpful. Pricing is very competitive.

Nelson's is the best and only place I will ever go to, I have been going to this place for years…read more I'm so happy I found it this place. All other shops I have gone to ripped me off in the past overcharging me and not fixing the problem. Nelson's has good quality service and the value as well as pricing is the best you will ever find. Keep in mind to go early. They do open at 8 AM. They get packed because they are so good. I would never again go to any other place besides Nelson's. They are also very kind whenever I'm having a rough time they speak to me very nicely and genuinely care, which is important to me.

Nelson started off many years working someone then he finally made it his. I met him from my sister…read moreDarcell and her friend Evette who passed they all went to school together l. Nelson treats me like family every time I go there. I even met his daughter who runs it at times . I love the service he always does my oil changes and the value of the service is A+

Wanted to install a remote starter for my Jaguar F-Type R and was not a fan of the Jaguar app,…read moreespecially when the yearly fee was just as much. Plus, the Jag app only worked 60% of the time. When I contacted Kurt, he got back to me quickly. Was willing to answer my question and made me feel like this is a company I can trust. Brought the car in and it was a special order item from a company in Brooklyn. When they sent the wrong device, instead of telling me to pick the car up and bring it back, he went to get the item himself, driving a total of 3 hours so that I could get the car back the next day. Next level customer service. When I want to upgrade my sound system and wrap, I will probably come back to East End Auto Kicks.

Brought both cars in a 2 spans due to my personal scheduling conflicts. Quick response to my…read moreinquiry. They are friendly and courteous team. Definitely recommend the shop and will use them in the future.

Quite simply, quick , fast, convenient service that is good on your wallet. I had a horrible…read moreexperience at Auto Muffler shop in Brentwood. I called Muffler Man who assured they would provide the customer service I expect.

Service was fast and quality. repaired a broken exhaust flange by cutting it out and replacing it…read morewith a pipe. all done in 20 minutes. I would send anyone here for exhaust work