I am not sure where to begin with this. So, if I ramble a little, please forgive me, but... It feels like The Property Manager at Eagle Drive Storage may be stealing people's personal information in an attempt to steal their customer's identity. Sherri Garvin, The Property Manager, was secretively on her personal phone with a random person while discussing my private information, and at first tried to ignore it, and then try to act like she wasn't doing anything wrong. I only noticed she was on her phone, because the person on the other line sniffled. I politely asked for her to tell the other person that she would have to call him back, and to please hang up the phone while discussing my private information.
Keep in mind, we had already discussed my full name, address, and she was asking about my credit card information when I finally noticed she was on the phone with another person.
She did nothing after I asked her again to get off her phone. She acted like nothing had happened. It wasn't until I demanded for a 4th time that she finally told the other person on her story phone that she had on speaker that she would place him on hold. I have no way of knowing if she placed him on hold or not. She just tapped her screen real fast and moved her phone away, but not out of sight or ear shot. So, I refused to give her anymore information until she hung up. She did after trying to have me provide her with an updated credit card, and I wanted to talk to her boss. She tried to tell me she was the boss, but then gave me the name of the Other Property Manager.
Bottom line, don't ever do business with this place. This lady will have your identity stolen. She saw nothing wrong with what she was doing, and even went as far as to accuse me of doing something wrong by asking her to get off her personal phone. read more