Great service, reasonable prices, friendly staff. Took my old bike there to be tuned up. Quick…read moreservice and now bike rides smooth.

Absolute best bike shop. They do repairs too in very little time. Best customer service I've…read moreexperienced in a long time. Needed my scooter fixed due to a wheel problem. They fixed it in no time for a very very reasonable price. Ordering me a helmet in a Specific color I wanted! I'm in the market for a new bike and will definitely go through them. I promise if you need anything bike or scooter related, go here.you will not be disappointed.

This bike shop and family owner Steve and son Charlie are amazing - 4 fat tire beast bikes out the…read moredoor for 3 days stored them every night and charged them ready for pick up - THE ONLY WAY TO SEE BOSTON I PROMISE YOU WAS AN ABSOLUTE BLAST - Steve and Charlie thank you so much took care of entire family with class appreciate your kindness and TIRELESS efforts - CHEERS

Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!

great place to rent from! I rented a bouncy house for my sons birthday and the service was great!read more

I rented a kayak for the first time with my friend through Victory Rentals and this was the best…read moredecision. We had a blast and the two owners, Teddy and Pat, were very cool. I called at least 3 times a little confused in the different stages of setting up the rental, and they were so patient, even explaining where to park at the meet up location. We were on the water for dusk at Webb Memorial Park and they delivered the kayaks, insisting on carrying them all the way too and from the water. They were so friendly, and this is a BLACK OWNED BUSINESS on their grind. All love and support.

This year was my son's 3 rd year attending. And he's always excited to go. The team of young adults…read morewho coach the kids are always kind, helpful and motivating. His surf skills co time to progress. He now has friends who also surf and they go together. So cool to see a passion grow in a sport he'll be able to do for his whole life. Thanks!

I signed my 8 year old great-grandson up for five one hour lessons during our recent yearly visit…read moreto Hull. He had never been on a board before. He absolutely loved it! His instructor (Ronnie Lees) worked with him and got him up on the board, cruising to the beach the first hour. By the end of lesson #5, he was paddling out on his own, starting out on his own (no push), accomplishing simple turns and routinely surfing all the way to the beach. Being a Minnesota kid, this was a truly unique experience. Our only dilemma...next year do we sign him up for another five hour package, or a full camp? Needless to say, he wants to do both.

Unmaintained bikes and slow service…read more It took 45 min to pick up 2 bikes and a trailer. The person helping us forgot to give us the second bike. Then, their bikes are unmaintained. The first bike had a broken gear shifter. The second bike they served us had a broken seat, to which they replaced the seat with a seat that had the cover cracked. Finally the trailer had a flat tire which we didn't discover until after we bikes a few miles. The guy also "cleaned" the trailer with a leaf blower. Kind of genius but not really the clean we were looking for. Also note the sign says "Martha's Vineyard bikes" so you may miss it if looking for Pedago

There were very few workers. They gave us a broken bike that stopped working when we were a city…read moreover from the shop. The workers were rude and would not give us any assistance with the broken bike; they give no maps or directions so we got lost on some back road for cars. Would not recommend for anyone. And they only gave us half our refund. 0/5 stars for sure; take your business elsewhere.

If you want the best service in Rhode Island or mass do yourself a favor and just go here. Ask…read morefor Jim aka "pink" and you will not be disappointed. Good honest work. Great communication and just the best around. Jim has decades of experience riding, owning bike shops, and working now back at Providence Bicycle! My bike went in for a tune up this year and it is riding better than ever!!!! Thank you Jim and providence bicycle!!!!

This guys are great. I've been there twice. They took care of me with professionalism and courtesy…read more Love it! I highly recommend Providence bicycle.

don't see eye to eye with all of the employees, but they do good work and they care about the craft.read more

I was a bicycle commuter for many years, 28 miles round trip. This is very hard on a bike and…read moreevery few months I would have something break. I would stop by the shop in Sommerville and they always would fix it while I waited at least well enough to get me home.

I'll start off with the good: they were very nice *before* we rented the bikes. We had a…read moremiscommunication and headed up to Ipswich on Memorial Day, but they turned out to be closed (only the Boston location was open). Because of the misunderstanding they offered us a 50% discount for the future, which we were excited to use. We planned another trip up and when I called, Steve advised me to book the reservation and he'd apply the discount afterwards. We rented 2 e-bikes for $200, and had a nice day riding around the north shore. At the time we picked them up, Steve mentioned that he owed us the discount. We dropped them off at the end of the day and everything seemed good. Unfortunately it was never applied I've heard zilch from Steve since then. I've emailed multiple times about it and gotten no response. At this point it's been a month. Presumably since we've paid he just doesn't care? In the end, we had been willing to pay full price the first time around, but it's really disappointing to get a bait-and-switch like this.

Steve, the owner, was especially kind and knowledgeable. My bike needed a repair and he fixed it…read morefast! it was Sunday and not too many bike shops were open.....but Steve helped us right away. excellent customer service