I recently attended a viewing at the E. H. Ford Mortuary in Memphis, Tennessee. I have never seen a funeral home in such array! It is housed it what used to be a car dealership location. The windows were dirty, the furniture was torn, you could see a room full of boxes and other
unkept items in a room adjacent to the main lobby. The office was unkept with papers and old file cabinets in view. You had to enter the facility on a ramp that used to be used to put the cars in the show room. The ramp was very steep! I have never, ever seen a mortuary in this condition.
When viewing the body, the body was positioned too high in the casket. Also, the make-up on the deceased was caked and very oily. Loose hair was on the face of the deceased. All of this had to be brought to the attention of the funeral directors. The pillow where the deceased's head was positioned, still had the plastic on it. That was, also, brought to the funeral directors attention.
The appearance of the facility was less that what any family should have to experience, especially while grieving the loss of a loved one. The mortuary should be ashamed! read more