Great place for beginners and vets to vaping! Ever since they were on Green Ln., I've been going to eCigg for advice, e-juice, devices, and everything "vape" related. The staff is awesome! They have answered all my questions. John is a great guy to hang with and he has hired an excellent staff focused on customer service. I really feel that no question I ever had was answered in a negative or condescending way. They even told me at one visit NOT to buy something, since they knew I wouldn't like it... I love that kind of honesty, and that's one big thing that'll keep me coming back. They're there to help. not just "make a sale". On one occasion, I stayed and talked to 2 of the staff members for about an hour, just picking their brains, and never got the feeling like I was being "nudged" out the door! I wish I knew all their names, so I could list them here and give them the credit they deserve. The juice bar is great. You can try before you buy, so you're not stuck with some nasty flavor you don't like. I love the swedish fish...and I think the staff reading this knows who this is now...haha. Prices are right on the mark. They have anything from cheap starter kits to high-end mods. The rewards program is easy and I've cashed in on my points plenty of times. To conclude, you want a place where the staff is awesome, you can try all the juices, and get great advice and devices, whether you're a beginner or advanced vaper, this place is it. My last cigarette was August 2012, and eCigg is a big part of the reason why. read more

These guys are always helpful and at work and always willing to give a recommendation. There is a wide variety and has different selections from mods to fill with juice as well as rechargeable and throw away vapes. The value is as reasonable as it can ever get especially with the juices for your mod and the wide variety and selections of vapes! The value is sometimes too good to be true! These guys are highly recommended and the best and I am comparing other vape shops. Any vape shop that I went to and needed a part or just juice in general I said no thank you I will wait till I get back home and sure enough my guys at e-cigs international had the part as well as my new favorite juice, SHAWN'S MIX! IF YOU HAVE NOT TRIED THEM OUT, I HIGHLY RECOMMEND THEM AND YOU WILL NOT BE DISAPPOINTED! read more

amazing people and really nice store. Def stop in - reliable I really appreciated the staff when I went they were very helpful and kind

Finally, a neighborhood vape shop that's worth coming back to. After being sold a defective and outdated garbage mod from a place on Main Street, I came here. Not only did they set me up with a great mod at a reasonable price, they actually make their own juice which is fantastic. The guy working at the store was really helpful in recommending some new flavors to try and they're both fantastic. Smooth and clean. My new go to Vape shop read more

Love this place! So glad they have reopened. They have Puff Bars in stock! The prices are reasonable and the cute guy behind the counter is helpful and knowledgeable. read more

These guys are great. Amazing customer interaction, great juice and even better prices. Only shop I'll go to and get my juice and products from. Highly recommended read more

***Roxborough Location Before you buy from this store, make sure you know they DO NOT ALLOW REFUNDS OR RETURNS. I purchased a Voopoo VMate on 2/23/2019, and when I got home, I noticed it would often give me a low battery message when the batteries were still at half-way. I have 3 pairs of 18650 batteries, and it did the same thing with every single pair. I was not satisfied with the product at all, and it clearly had something wrong, so I took it back into the store not thinking that there would be any issue. However, when I arrived I was told that there was nothing they could do for me. They proceeded to check my batteries in the charger they had on-hand, and I was told that my batteries were almost dead and it was most likely my own batteries causing the issue. Those batteries had been in my old, but now current, vape all day long, so of course they were not charged. And even still, the vape in question should not display that message before the batteries are close to being dead. Then they placed their own batteries inside the vape, and tried it out for all of 10 seconds, and again said that they wouldn't do anything for me because they didn't see anything wrong with it. I was told, "legally we cannot return it..." I'm sorry, but legality has absolutely nothing to do with anything in this entire situation. I asked when I could speak to the manager, but was told "she would tell you the same exact thing..." I was going to try and contact an E-Cig customer service center of some sort, but there is none. And who knows when I would actually be able to see the manager in-person. In two whole years of going to this store, the no refund/return policy was never mentioned to me once - yes, it is on the receipt which I should have read, but as a vendor of expensive products it should also be mentioned and stressed at the time of purchase. In fact, on the day I bought the vape, I was about to walk out of the store without the receipt, but the employee chased me and said, "here is your receipt in case you need it." Now that I think about it, his actions very well implied that I would be able to return it, if there were any problems. Well apparently it wouldn't have even mattered if I forgot to take the receipt with me. I understand that some reasons for return should not be acceptable, but in this case the product appeared faulty, and I am not at all satisfied with the product that I bought. I should be able to return this vape. Especially if I noticed something was wrong with it the day I got home. I guess that is not the case with E-Cigs international. I spent over $80 on this vape mod - in addition to a LOT more that I've spent over the past two years since I moved to the area. This was clearly not a cheap item for most people. I basically could have just burnt those $80 in the fireplace and it would have been no different. I'm appalled at the way I was treated as a long-time customer of this store, and by the ignorance of the employees who I dealt with. Unfortunately, this was the first issue I have had with this chain, and I say it will certainly be the last because I will never step foot in another E-Cig Int'l store again. I will be contacting the manufacturer for help on this because the incompetence I experienced will get me nowhere with this issue. read more

This is the best vape shop in the Manayunk/Roxborough area, hands down. The owners and staff know what they're talking about and make some of the best eJuices I've ever had. The only other vape store in the area overcharges and has subpar quality juice, and quite frankly a very creepy vibe. The first time I walked in here I knew I found my new regular spot. They have a juice testing bar where you can try the insane amount of flavors, a rewards program and pretty frequent sales which really saves me decent amounts of money! The last thing that I wanted to mention was that they have a wider amount of nicotine levels (24mg, 18mg, 12mg, 6mg, 3mg, 0mg) than I've seen in most of the vape shops in Philly. If you're in the Manayunk/Roxborough area and you need a vape shop, this is the place to go! read more

They have stopped selling the small bottle of vape liquid. Sometimes its the only one i can afford. Not sure why they would screw over their customers like that but oh well. Never going back again. read more

great knowledgeable staff, covid safe. ordering online is easy and fast too! they are the only place i go to get my vape juice, location is very convenient too! read more

This is my home-base shop. I get everything there. Mods, juice, advice. I would still be a smoker, happily on my way to lung cancer, if it weren't for the team at E-cigs. They're friendly and know a lot. Taught me how to have a safe RDA, taught me how to charge my batteries safely. Saved my ass for sure. Can't recommend this shop highly enough. read more

Great place , great people. So many awesome flavors to choose from! Just a great store, awesome selection. You gotta check this place out... You can sit on their 20 ft long couch nd just vape! read more

It's great to have a brick and mortar vaping store in the area. That being said, do NOT buy their starter kit. It's absolute garbage, and will fail very quickly. It will give you a poor impression of e-smoking, which is fantastically satisfying and a great way to quit smoking, if that's what you're after. They sell decent e-juice, and may sell quality upper level hardware, but I'll never know because I've looked elsewhere for my batteries, cartos, tanks, and tips. So yeah, glad to have them, but I certainly hope that they ditch the crappy products so future customers don't feel as ripped off as I have. read more

I've had a great time talking to these guys every time I've gone here... Definitely a very appreciable group of people and you can tell they're just what they love and are more than willing to help people out. read more

I love this place! It has the feel of a salon, complete with refreshments, high top tables, couch and flat screen TV. You can hang and hit, try different e-fluid flavors (which they let you do before you buy them), or get a feel for new equipment if you're having trouble making up your mind. The staff are incredibly knowledgeable and patient and if you're a first-timer, this is the place for you. It's a few miles from my home and I feel like a friggin' kid in a candy store who doesn't have to waste half her allowance on shipping anymore. This place is a must if you vape. read more

Best vape juice hands down nice and clean and loads of flavour.i would tell any one who wants good juice to go here great juice obe of the best if not the best but at a reasonable price read more

Have been a loyal customer for some time. Had an issue with a mod and it was resolved. Will continue doing business and recommending. Thank you John for all your help. read more

What a nice place to shop! John, the owner, is very personable, customer service oriented and just a pleasant overall guy. He has an excellent variety of nicotine e juices and a wonderful selection of hardware. He will let you try the juices out before you buy them, ( a nice alternative to ending up with a slew of juices you don't care for). Check this place out, you will NOT be disappointed! read more

I recently went in to ask them about my vape that wasn't working. They resolved my problem and I got to go home with what felt like a brand new vape. The customer service is great and the store is very clean and it gives off a great vibe. Definitely one of the best vape shops in the area. read more

In a pinch, they always seem to have the random coils, drop pods or Juul pods I need. It's a shame the price is so steep with the PA taxes though. read more

I bought 2 vapes from this company a few months ago and they are still going strong. Recently I upgraded and bought a vape online. Having nothing but issues with the new vape I stopped in to ask some questions and buy new coils. The staff there jumped right in to help me identify the many possible reasons for my issues and gave me very specific directions on how to fix the issue and avoid it happening again. This company and staff members are great! If I could give more stars I would. read more

Before the store was opened, I scheduled an appointment with John. He was very helpful in explaining how everything worked. Upon meeting John I bought him a coffee we sat down and he took his time providing much needed information on vaping. If you want a place that can explain how to vape or even if your a veteran at it and want some new products and want to know how they work this place is the place to go. Cant wait for the grand opening. Regards, Adam read more

We moved to Philly, from NYC just 3 months ago (purchased a house 3 years ago) and with that we smoked logic cigs and blue. Came in yesterday and this fantastic, and i mean fantastic young lady names Katie helped us. We had been to every other single vape shoo in the area but after looking for the last tine on Yelp we decided to try these guys! Let me tell you not only was the service excellent but she knew exactly what we needed to make our logics a s blue seem like yesterday's news! We bought so much that we thought our bill would be through the roof as i usually pay about 400.00 a months for logics and blues, well not only was it way less than half of that but we can home with 2 new kits and 2 hugs bottles and also 4 disposable that have 2500 puffs! 2500 puffs! Omg! Their own made juice of chill is out of this world and the disposables are amazing! You have a customer for life! Thank you so much Katie for your expertise and friendliness and for welcoming us to Philly in such a warm way! See you very soon! Customers for life! read more

Horrible experience.. The two new guys up there have terrible customer service skills. I left feeling disrespected, uncomfortable, and like i did something wrong. I have been going here for a while and have spent good money here, i did not derserve this treatment and will not return. read more

Great customer service and a plethora of ecigg accessories. I would give 5 stars, but I was told no selection of menthol juices, which I enjoy at my usual purveyor. read more

Most of the people working here were very helpful, and I had few if any problems until recently. However, I bought a vape, and it seemed to be a great purchase, until it broke within two months. The manufacturer refused to honor the warranty, stating that PA wasn't "in its warranty area." I called the store to see if there was anything they could do, and was informed that they couldn't do a return or swap, and that the BEST they could do is offer me 15% off. Wow. Then tried to act like there's some law that would prevent them from doing any more than that (they probably couldn't do a return legally, but don't offer me $6 off and then hide behind some statute. Your prices, your discretion). I spent hundreds of dollars in that store, and they could've kept my business simply by offering, I don't know, 50% off? Something less disrespectful than 15% off? If you're selling a manufacturer's item, and that manufacturer will not honor warranties in the state you operate in, maybe that's something you should tell customers before they buy the product. Or, maybe you should offer the customer more than a meaningless $6 off, and not hide behind a non-existent law. read more

The thing I liked best is that someone was always there to answer my phone calls. Whenever I had a question about a product I got the answer right away. Compared to other sites I have tried Ecigg gave me a much better price and I always felt like it was a great quality product compared to others I have tried. I would recommend Ecigg to anyone looking for electronic cigarettes! read more

I was out of town and needed some e-juice and visited this place and it was a great experience! They have great flavors. I will be ordering from them online! read more

Couldn't be more pleased with their service. Highly recommend them above all other e-cigarette companies (especially Prada -- haha). John (owner) is extremely enthusiastic and helpful. Work with me patiently on numerous occasions. I've been smoke free for a month all thanks to this company. read more