What a hidden gem. If you can't find what you need to bbq here...you aren't looking hard enough…read more Really helpful staff and tons of selection

I stopped here before the Memorial Day weekend to get the propane tank for my grill checked out. He…read moreweighed it and said it was about 1/3 full which would be an hour or two of grilling. I mentioned the tank was at least 10 years old. He noted the tank was at or past the expiration date. He recommended I use it over the weekend and exchange it for a new one then bring the new tank for refills.

Just a FYI: On Friday's Specialty Gas House on Indianola…read moregrills out burgers with all proceeds going to Honor Flight. DELICIOUS burgers!!! $5.00 donation gets you a burger, chips and a drink. What a wonderful way to help veterans and Honor Flight!!

Best company ever to deal with! We switched from Ferrell gas, best decision ever, we have ne er had…read moreto call for fill ups and the customer service is great.

Never had an issue. We never ran out of fuel which is the most important. Very friendly in the…read moreoffice.

Well, today is March 28, 2023 ! My visit was 6 stars!…read moreI walked directly to the rear if the store. i was immediately greeted by Dan Matilo, employee. I showed him the 13 year old warming rack that showed every minute of 13years of use. He immediately left me and, within a couple of minutes, he returned with a new rack! I was in and out within 15 minutes, total. Polite, knowledgeable, and interested in helping me! Ahhh.... good " old fashion service" ! Thank you and know "I'll be back" !

Gas logs purchased on 9/15. Pilot light does not stay lit. Service calls made and attempted fix by…read moreinstaller and then Heat Exchange service techs without resolution. Spoke with owner 4 days ago who stated he would have techs return. No communication or idea when the techs will return? Communication and competency would solve the issue.

Stopped by Bennett's to look at sheds. I needed a new shed, so I shopped around and Bennett's was…read moreby far the best business to buy from. There are many businesses that sell sheds in the area, but Bennett's was the only one that would build on site with a metal roof for a reasonable price. I requested a custom 12' x 15' salt box shed with an oversized door and a few other upgrades. The upgrades didn't really cost much and I think they will be worth it. Wood was overpriced during the COVID-19 pandemic. Now that wood prices are returning to normal, shed prices are also returning to normal. I felt like it was a good time to buy. The employee who sold me the shed really knew her stuff. In addition to selling sheds, Bennett's also sells outdoor furniture and basketball hoops. They also have a toy store with an extensive selection of quality toys. They also have a dog boarding kennel and they offer pet grooming. They really have a diverse, family owned business and I'm happy to be a customer. I'll be visiting again for some outdoor furniture!

High value outdoor furniture, kids play sets and other outdoor needs! The furniture is designed to…read morelast a really long time, it's stylish and very comfortable. Perfect for our outdoor space. We loved the play sets, definitely plan on purchasing one in the future. Staff & owners were very helpful and friendly. 10/10 would recommend!

I don't live in this neighborhood and only knew of Beechwold Hardware by its reputation. So, when…read moreworking in the area and needing some supplies, I naturally headed to Beechwold Hardware. This is a true (translate that as "old school") hardware store. This is a store where the staff "knows hardware" and is very knowledgeable. They are very helpful and know where everything is - unlike the big box stores. I would highly recommend this store to anyone with hardware needs.

I was in yesterday. I had been in a couple times before that, but yesterday, since I had to wait…read morefor a helpful employee call another Ace about pipes, I had a moment to wait & absorb the environment. The store was busy. All the workers were busy. But they all made sure to greet every customer & follow up with offers of help. The building's above 100 years old. It reminded me, while I was waiting, of the small town hardware shops my grandpa & I would hit when we needed supplies between roofing jobs. That was a great memory for me. Those background places in the past gather importance when folks are gone. Small shops navigate the big box waves through specialized products & good customer service. The folks here are doing great work!

We had an issue with our main refrigerator and went to Lowe's here in our small town. Their…read moresolution was to sell us an new refrigerator. I wasn't convinced and called the folks at Herald's. Instead of trying to sell us anything, they put a repairman, Curtis, on the phone. After what I told him about the refrigerator, he diagnosed it and told me he'd order the part and have it installed in a couple of days. Their service, kindness, and professionalism was impeccable. The refrigerator is humming along for about 7% of what I would have paid for a new refrigerator. If you live in the Mount Vernon, Ohio and surrounding area, and you need a repairman, or a second opinion, come to Herald's. They'll treat you right.

We just experienced the finest customer service that we have ever had. We bought a refurbished…read moredryer at Herald's and probably would not get delivery until the next week. There as a nice young man behind the counter and he said he would bring it up later that day, which he did. It was T. J. Franz and he told us that he and his wife would officially be the new owners of Herald's on April 1st. His business philosophy will be customer service when it is possible. If you are interested in buying what they sell, please give this young couple a chance to sell and service it for you. The good staff will mainly stay the same and will share his goals. We wish T. J. and his wife much success with their new business venture. He really came through for u Susan Huggins/Fredericktown

E & H Ace Hardware has helped my husband & I turn our first house into a home more times than we…read morecan count!! From grass seed & fertilizers, soil & fill dirt bags, paint (interior wall & trim, exterior spray paint). To our most recent weed wacker & blower combo! Every single time- the employees are always so friendly & helpful to answer any question we have!! On today's visit Melissa & Greg both went above and beyond to help us look for a specific product my saw on the Ace App. My husband had done extensive research for a brand specific product based on consumer reports, reviews etc. When we didn't see the product on the shelves, Mellisa offered to looked their back stock inventory. (Unfortunately the computer system said the didn't have any in stock) However, Greg went above and beyond & offered to search the back in person! He came back with the exact size combo product we were looking for! It truly made our day as we could keep the home project ball rolling! Overall the friendliness, professional, level of service, & going above and beyond at E & H Hardware is unmatched! Highly recommend both Greg & Melissa as well as this store & location!

Always willing to help out. Equipment is always in good repair and if something happens, they…read morealways fix it w/o questions. I've been doing business with them for 13 yrs now. I have purchased tens of thousands of dollars worth of equipment and have always been satisfied. They are great people to work with.

From the owner: Located in Clayton, OH, B & H Used Restaurant Equipment specializes in providing high-quality,…read morepre-owned restaurant equipment and supplies, with a focus on refrigeration equipment. With over 20 years of industry experience, they have built a reputation for reliability and customer satisfaction. Whether you're a new restaurant owner or looking to upgrade your existing kitchen, B & H Used Restaurant Equipment offers a wide range of affordable solutions to meet your needs.

We lost our lake house and all furnishings in a direct hit from a major tornado. John was very…read morehelpful in assisting us with replacing our outdoor furnishings, and the selection and furniture quality is excellent. John coordinated with our construction schedule and arranged for excellent out of county delivery.

Echoing the customer service remarks made by Jim B. in 2017. Customer service hasn't improved in…read more2020. My husband and I are looking to invest in Amish outdoor furniture. Outdoor Living carries Berlin Gardens, which is the brand we want to purchase. We've done our homework and had a couple questions. We called several times, each time the calls went directly to voicemail. We made a special trip to the location this past Saturday, 10/24. The sole gentleman working was with a customer, which we completely understand. After milling for a while, we were finally greeted and told if we leave our name/number/email in their 'book', he would get back to us within the hour. It's now 4 days later and still no follow up. We make it a point to support small businesses especially those run by our veterans. However, we also believe in good old fashioned customer service, therefore our hard earned money will be used to support another small business. Cindy E., Lewis Center, OH