Sixt has been my favorite rental place for some time now (I have rented from Sixt in the USA,…read moreMexico, and France), and this was my favorite rental experience with them or any other car rental. Thomas checked me in, went over everything in detail, spoke perfect English, made sure I had extra time for return at no extra cost, and then went over the car and it's current condition in every detail. The car, a Mercedes wagon, was a pleasure to drive and made driving through the French country side truly magical. I had some questions and requests about parking and Thomas helped me out and made sure I knew and had everything I needed. Drop-off was super easy. I left the keys in the drop box after doing an inspection. Price was also very good. The car for the value could not be beaten in Toulouse. A huge thank you to Thomas for taking such good care of me and making the experience great. Highly recommend.

I have rented two cars from Sixt at the Gare Matabiau office in Toulouse, France this Spring. Lisa…read morehas taken care of my arrangements both times...she is very friendly and helpful. I usually get a compact and both cars, a Peugeot 208 and a Citroen C3 have both been near-new with less than 4k on them. The prices were good compared to the competition, and the overall customer service was outstanding.

They are thieves! They nicely suggested me a bigger car without mentioning it to be an upgrade! I…read morediscovered at the end that they charged me extra money for this. I signed without reading and didn't checked because I trusted them and I was so jetlagged. Lesson learned, but don't trust them!!!

My husband and I were excited to explore southern France. I made an online car rental reservation,…read moreand took the option of pre-paying, in order to get a lower rate. However after returning the car we were charged again - actually 50% more than the original amount. The company was contacted, and we were told they would look into it. There has been no response to multiple emails, and we are not confident we will ever see any sort of refund. Very frustrating to pay so much for a rental car, and to not get ANY customer service response. I would NOT rent again from this company!

From the owner: l'auto école daurade capitole , depuis 1977 , située au 7 rue Jean Suau à Toulouse 31000, depuis 40…read moreans, basée dans le centre de Toulouse, met l'accent sur la qualité de sa formation grâce une équipe de 6 moniteurs hyper-qualifiés, motivés et disponibles. Le directeur de l'agence qui encadre cette équipe est un professionnel muni d'un diplôme d'état voiture ayant 18 années d'expériences dans les plus grands groupes de France à Marseille, Montpellier et Paris . Nos moniteurs auto sont des professionnels muni d'un diplôme d'état voiture.

Accidently locked Iphone in car when it dropping off and during agency closing hours (around 5 am)…read moresince we had an early flight to catch, but before leaving we checked vehicle and phone was clearly visible lying on floor of driver's side with flashlight lit. Tried calling agency before flight took off, but agency phone did not work and still doesn't. Customer service said they couldn't reach agency either and gave me their email to which Blagnac agency didn't reply. Have spent several days trying to get someone to respond, but no success and, today, customer service even had the cheek to complain about my daily calls to them for information on the phone's whereabouts. The rental was parked a mere 50' or so from the rental office so phone could easily have been recuperated, but given their silence I can only presume that it has been stolen by a member of staff and that the agency hasn't the slightest intention of resolving this matter whatsoever. TO BE AVOIDED AT ALL COSTS. #AVIS SUCKS Nous avons accidentellement enfermé l'Iphone dans la voiture au moment de la dépose et pendant les heures de fermeture de l'agence (5h du matin) car nous avions un vol tôt à prendre, mais avant de partir nous avons vérifié le véhicule et le téléphone était clairement visible sur le plancher du côté conducteur avec sa mode lampe de poche allumée. Nous avons essayé d'appeler l'agence avant le décollage du vol, mais le téléphone de l'agence ne fonctionnait pas et ne fonctionne toujours pas. Le service client m'a dit qu'il ne pouvait pas non plus joindre l'agence et m'a donné son email auquel l'agence de Blagnac n'a pas répondu. J'ai passé plusieurs jours à essayer d'obtenir une réponse, mais sans succès et, aujourd'hui, le service clientèle a même eu le culot de se plaindre de mes appels quotidiens pour obtenir des informations sur l'emplacement du téléphone. La voiture de location était garée à une cinquantaine de mètres du bureau de location, le téléphone aurait donc pu être facilement récupéré, mais vu leur silence, je ne peux que supposer qu'il a été volé par un membre du personnel et que l'agence n'a pas la moindre intention de résoudre ce problème. À ÉVITER À TOUT PRIX #AVIS SUCKS

Appalling after service, marring an otherwise easy rental…read more The actual people I dealt with at Avis (Toulouse Airport in France, and Pisa Airport in Italy) were polite and helpful. Sadly, we had a problem with our car and we were unable to make contact with the rental company during our hire so had to manage the problem (slow puncture throughout our 2 week hire) ourselves. When returning the car, the gentleman at Pisa airport went to offer money off given the inconvenience, but was unable to do so as the rental had been paid in full prior to the trip. Subsequently, we have tried to engage with them about this through customer service channels. This has been a painful and unrewarding approach as no one in CS seems able to grasp our request, nor indeed seems to want to. I have presented all relevant paperwork and email chains on numerous occasions, investing some time in the matter. In summary (based on my experience): If nothing goes wrong, they're a solid company, where issues arise, they let themselves down.