Expérience très décevante. Le contrat prévoyait 2 déménageurs, mais à notre insu, le nombre a été modifié à la main pour passer à 3, sans notre consentement ni nos initiales. Résultat : une facture de 3 200 $ au lieu des ~1 500 $ qui nous avaient été annoncés verbalement -- soit plus du double. Le paiement a été exigé sur place, nos biens étant dans le camion, ce qui ne nous a laissé aucun choix. Une pratique que je considère abusive et contraire à la Loi sur la protection du consommateur du Québec. Dossier transmis à l'Office de la protection du consommateur. À éviter. Déménagement Transat · Mai 2026 read more

STAY AWAY from them! ... Worst moving company!... Their movers are weak, inexperienced and lacking adequate training on how to properly move furniture, and how to show adequate respect to client's objects. The movers decided my Italian-leather Italy-imported sofa was too complex to wrap prior to moving, and I was too distracted in another room of the house to see that they started moving the set without protection... And of course dropped the sofa on the cement ruining the leather ... Although Transport Transat was proud to sell me their service based on the fact that it came with a warranty, they omitted to mention that claims would be rejected if the value was less than $500 and somehow estimated that the $6,000 ruined sofa set was valued at less than $500. No basis for how they established this value, no empathy to the terrible job they did... Not even a "we're sorry"! This is probably the 6th review on this site - all of them giving this company a 1 star... If you ask me, a ZERO is more fitting of their service level. RESTEZ LOIN D'EUX ! ... Pire entreprise de déménagement... Leurs déménageurs sont faibles, inexpérimentés et manquent de formation adéquate sur la façon de déplacer correctement les meubles et sur la façon de montrer un respect adéquat pour les objets des clients. Les déménageurs ont décidé que mon sofa importé d'Italie en cuir italien était trop complexe pour être enveloppé avant de déménager, et j'étais trop distrait dans une autre pièce de la maison pour voir qu'ils ont commencé à déplacer l'ensemble sans protection ... Donc, bien sûr ils ont laissé tomber le sofa sur le ciment ruinant le cuir ... Bien que Transport Transat ait été fière de me vendre son service sur la base du fait qu'il était accompagné d'une garantie, ils ont omis de mentionner que les réclamations seraient rejetées si la valeur était inférieure à 500 $ et a estimé d'une manière ou d'une autre que le set de sofa de 6 000$, maintenant rendu en ruine, était évalué à moins de 500 $. Aucune base pour la façon dont ils ont établi cette valeur, aucune empathie pour le travail terrible qu'ils ont fait ... Pas même un " nous sommes désolés " ! C'est probablement le 6ème opinion sur ce site - tous donnant à cette société une étoile 1... Si vous me demandez, un ZÉRO est plus approprié de leur niveau de service. read more

Almost everything they touched is damaged. They're really bad. I can't understand how they can keep doing business. When I sent them an email telling that my things are damaged, I realized that they're not just bad at doing their job, they're also illiterate. This is the worst moving company you would get out there. I repeat, the worst. I used them, Few of my belongings were broken; they don't take responsibility. They will always find a way to get out of it. Very rude and careless about clients. Dont try these guys. You have been warned. read more

Almost everything they touched is damaged. They're really bad. I can't understand how they can keep doing business. When I sent them an email telling that my things are damaged, I realized that they're not just bad at doing their job, they're also illiterate. read more

This is the worst moving company you would get out there. I repeat, the worst. I used them, Few of my belongings were broken; they don't take responsibility. They will always find a way to get out of it. Very rude and careless about clients. Dont try these guys. You have been warned. read more

These guys are a joke - they were moving in a neighbour of mine and blocking my car. When I tried to get the movers attention ( while they were screaming at each other inside the truck after patiently waiting ) one of the movers told me to fuck off and speak his language ( I spoke in English ) he was super aggressive and continued to yell at me . I took a pic of the side of his truck to call the company and advise them of the kind of people they have working for them ( something I never do - but given how crazy and unprofessional this guy was over something so small - I felt the company should know who they are employing especially when in other people's homes . ) the mover then threatened me .... when I called the head office they told me they don't speak English and unless I can speak in their language then she can't help me ... so ya .. super professional !!! read more