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    Dynasty Collect

    5.0 (7 reviews)
    Closed 10:00 am - 6:00 pm

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    1 year ago

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    2 years ago

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    6 years ago

    Love that you have a good variety of choices and they always try to fit your needs .. very nice staff

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    Jared Galleria of Jewelry - semi-custom design

    Jared Galleria of Jewelry

    2.6(83 reviews)
    3.7 mi
    $$$

    We went to Jared to choose my future daughter in-law's engagement ring (she wanted to choose one…read moreherself) yesterday. She had a very clear criteria: - platinum - lab-created diamonds - a leaf-like motif The Hungarian lady there sat us all down for 55 minutes, telling us that white gold is the way to go, showed us diamond or two, kept telling us that platinum is hard to get and it'll take 6 weeks or longer to get a custom ring. After 45 minutes and 3 or 4 inquiries of the prices of what they're recommending, she kept giving us all sorts of reasons why she couldn't give us a price because "it's not so simple". Then I asked whether the diamonds she's been showing us are lab-created, the lady said "oh, I didn't know you didn't want a real diamond!" in a very condescending way. Then she asked for my son's contact information including his address and phone number. I intervened and told her that's unnecessary since we're not getting any information from them. She then asked for my son's address and phone number, which I immediately shut down since they weren't giving us any information. When we said we wanted to visit a few other jewelers before making a decision, she suddenly produced a nearly identical platinum setting and claimed she could get it made in under six weeks after all. She also insisted that "they don't make lab‑created diamonds that small - they're SO CHEAP it's not worth it," which is simply untrue. On top of that, they kept pushing us to open a store account and take out an 18‑month payment plan to get a $500 discount. Why would anyone take out a loan instead of paying in full just to get a discount? It felt shady. To make everything even more uncomfortable, the store was boiling hot. We were sweating, there were zero other customers on a Saturday afternoon, and the employees were just chatting among themselves. The whole place felt like a time capsule from a 1980s used‑car lot -- high pressure, low transparency, and a complete waste of time. We left and went to Shane Co. around the corner. What a difference. The associate there was fantastic. She took us to a dedicated platinum section with dozens of options, showed us a wide selection of lab‑created diamonds in every shape and size, and - wait this - everything had a price tag. No games, no pressure, no mystery pricing. Sigh, I wish we went to Shane Co. first! Needless to say, my son bought a ring his fiancée picked out, paid for it, and walked out happy and content. Looking back, I wish we had gone to Shane Co. first. The contrast was night and day. Jared felt like a sales trap; Shane Co. felt like actual customer service.

    I've been in the jewelry business for years (sales, diamond, design), and after leaving the…read moreindustry, needed to find a place for new purchases and repair. Jared's at Southcenter is the BEST. They do their own custom work In House, along with working on my previous pieces. I've also shopped their online site, buying pieces then customizing them with my existing loose stones. They have never let me down. Great prices & service. They're the only ones I can recommend without reservations.

    Photos
    Jared Galleria of Jewelry - My center, their semi-mount.

    My center, their semi-mount.

    Jared Galleria of Jewelry - Refurbishing an existing ring

    Refurbishing an existing ring

    Jared Galleria of Jewelry - Love this Vera Wang setting with possibly a princess cut or round natural blue sapphire stone in the center.

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    Love this Vera Wang setting with possibly a princess cut or round natural blue sapphire stone in the center.

    Dynasty Collect - jewelry - Updated May 2026

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