One of my drivers called me from the rest area just North of Benton, Ill. I found Dynamite Road Service from NTTS Breakdown and gave them a call. I was greeted very nicely on the phone, I explained my situation and was then place on a 3 way call with a road tech. We had a few laughs while we exchanged information. They reached out to my driver and let him know they were coming and they arrived in about a half an hour. Their tech TJ, Called me and gave me his diagnosis and then repaired our truck very quickly. The billing was done through Roadsync. I was able to pay the bill right from my cell phone. That was cool. Their call out is a two hour minimum. Their afterhour labor rate was very reasonable. (believe me, when you manage a fleet of trucks you know what reasonable is). I just appreciate the honesty and they way I was treated on the phone and the way They treated our driver. Thanks Guys, I have your number saved in my phone. Respectfully yours Harold Simmons Manager Great Lakes Trucking MI. read more

Driving from Oregon to SW Florida. My 5x8 trailer's wheel blew right outside of Mount Vernon. Called Dynamite and Paul came to save us within 40 minutes. It was a humid 84 degrees and he worked hard to get the darned thing changed and it was a pain. Come to find out we called just as he started his shift and he didn't even stop to put on his work clothes. Now that's service. Highly recommend!! read more

This business is a joke. They replaced a tire on a truck and then the ABS light came on. Refused to come back out to check and see if they jostled anything. The person who answered the phone was very rude and hung up on me. Would not recommend this service to anyone. read more

Unprofessional. Stay away. Repair was not done correctly. Misdiagnose the problem. Took them 2 weeks and steel got it wrong.

One of our company trucks was towed to Dynamite in January 2021. Mr.Keith assured us that it would be fixed, and on 01/08/2021 we paid $15,510.82 to get our truck, which we were told it was fixed and "road ready". Not even 30 miles down the road, the driver had to stop due to the truck breaking down once AGAIN! After another$1,000 tow and 2 days the truck was put into a different repair shop where we were told that Dynamite Road Service had wrongly repaired the truck, and we were having the same issues as when it went into Dynamite. After MULITIPLE tries to talk to Mr.Keith and get him to admit wrongdoings done by the shop he will not take blame for any faulty/misdiagnosed repairs the shop has done. We did file a complaint with the Better Business Bureau to take further action! DO not bring your trucks here unless you want to give away thousands of dollars! BE AWARE! read more

Brand new fifth wheel auto leveling system failed at campground in Benton, iL. Josh retracted the front jacks in five minutes. Kid knows his stuff. Thanks so much read more

Very professional business. The owner helped us get towed, his workers replaced our battery's and we were in and out within an hr & at a very affordable price! Thank you so much! read more

This is regarding a previous rating. We had an issue in March 2021 with Dynamite Road Service. Were charged over $15,000 for repairs and our commercial truck did not get 30 miles away from the their shop before it broke down again. We had to take it to another shop in the area and were told Dynamite DID NOT do the repairs they stated were performed. We have been trying to rectify this issue for months with no luck. The BBB isn't having any luck with them either. Avoid this company. Their business practices are untrustworthy. read more

I had waited for my insurance to send roadside help and after 90 minutes of nothing, I called Dynamite Road Service and a truck was there in 10 minutes. Keith put on my sad looking spare and followed me to Walmart so I could buy a tire on the spot. He was a life saver ! Thank you Keith. read more

Recently while on a customer delivery of a boat, we had a trailer tire blow out on the side of the road. We had a spare, so changed it out and drove to the nearest truck stop hoping to get the tire repaired. We pulled into the truck stop - who wasn't able to help us as all they had were semi and semi trailer tires, but they directed us across the street to Dynamite Road Service. When we arrived, a note was on the door indicating that they were out on a service call, but would return shortly. When the young man returned - he was literally running to help us - all while answering multiple other service phone calls, and other customers that arrived after we did. This young man was AMAZING, and worked his tail off to get us back on the road as quickly as possible. He also looked at all of our other tires to ensure we were ok to travel on to our destination and did all of it with a pleasantness of days gone by. Hats off to this young man, and to this shop! What could have been a very stressful situation was alleviated by the excellent service at this shop and by this young man! Thank you! read more