Pretty much unobjectionable if you're willing to pay the high prices for the quality. (They aren't…read moremarked up, the store just doesn't seem to sell shoes below ~$100 unless you're looking at the sales rack). It's a small selection to go with the small store, but they carry a variety of shoes and have a lot of nice brands, including some Canadian-made, ethically manufactured, and/or eco-friendly ones if you tell them that's what you're looking for. The staff are both friendly and knowledgeable, and will actively try to help you find something you're happy with.

This is my favorite shoe store in Ottawa. They have a pretty quick turn on product, so if I find…read moresomething I like, I don't do my usual think-about-it cooling off period, I just get it. I've loved every pair of shoes I've gotten from them, all great brands. Service is great in this family owned store. Though not inexpensive, the brands are all well thought of, and current. I get great value and lots of compliments on the shoes I purchase here.

my first language isn't English and while I was at the cash register a little young boy was being…read moreimpatient with me and a little gressive I will not be returning to this store!

This location is the only DSW in Ottawa. It's at Trainyards and is fairly large…read more There are lots of shoes! I find that the majority of their shoes are pretty, but uncomfortable. They don't have the fashionable yet comfortable brands that I like, like Miz Mooz, Fly London, ART, Lola Ramona, etc. They do have Crocs and Clarks, which are comfortable, but most of their shoes are along the (uncomfortable) lines of Jessica Simpson, Ivanka Trump, Madden Girl, etc. Selection does vary with inventory, so maybe I've just gone at not the right times. They do have a great selection of athletic shoes though. And at great prices. Most are from past seasons, but who cares? I don't! They have accessories like purses and wallets. They also have some socks. Prices are good, but not bargain basement deals. I've been to DSWs in the USA and I found this location to be not as cool. It's in the Trainyards, so lots of free parking.

Purchased 2 pair of boots at this location. I purchased the first pair on Christmas Eve 2015; a…read morepair of heels on sale. They stamped the receipt "final sale" because they were on sale - fine, I never thought I would have to return them. I purchased a second pair mid-January 2016, which were knee-high flat boots, which were on sale and again, they stamped the receipt "final sale". It so happened that the sales person had the exact same pair of boots. She stated she had them from last year and had no problems. She told me to treat the boots, attempting to sell their boot protection treatment, but I had some at home, so I didn't opt for that. I wore the flats for a total of 3 weeks when the soles cracked on both boots. I brought them back to the store on a Sunday and was told they would not exchange them or give me a refund because it was considered "wear and tear". I was asked if I treated the boots and then told the manager was not available to discuss. How can it be considered wear and tear after 3 weeks of use? A pair of boots should last more than 3 weeks. I wrote to their head office and never received a response. I called the manager and was told that the boots I purchased were "Fall or Spring" boots and were not meant to be worn outside in the cold because the soles could crack. Why would they try to sell me a protection treatment on a pair of boots that weren't meant to be worn outside in the winter? The sales person did not mention that these boots were "Fall or Spring" boots. And, why would they sell boots in the middle of the winter that were supposedly Fall boots? Even still, I wore them for only 3 weeks before they were ruined. So, I began to wear the heeled boots. After 3 weeks of continuous wear, the heel broke. I didn't even bother going back to the store. At this point, I owned the heeled boots for 2 months. This store does not stand behind the products they sell and the quality is atrocious. I brought my boots to a shoemaker and had the heels replaced on the heeled boots and the soles replaced on the flat boots for a total of $90 - as much as the original price of one pair of the boots they sell. This store got me for 2 purchases and never again.

Letellier Shoes sells higher end shoes that I would describe as "comfort over fashion". I mean some…read moreof the styles are cute, but comfort is the priority, fashion is secondary, lol. Brands include Mephisto, Ara, Pikolinos, Naot, Taos, Reiker, you get the picture. No sexy stilettos nor cute espadrilles here, haha. They do carry Sorels but none of the fashionable wedges or heels. And they carry Clarks, but again mostly flats or really low heels. I personally feel that the majority of their shoes are a bit "mature" looking (aka matronly, lol), but that's just my opinion. Prices are high, even when they have sales. I'd say most pairs are over $200. Service is satisfactory. Staff aren't super friendly, but not as snobby as I feared they would be. Letellier does not sell online. Right now Ottawa is in lockdown due to the Covid Pandemic, so Letellier Shoes is closed for indoor shopping, but they do have curbside pickup. Letellier Shoes was an independently owned shoe store that actually opened in Ottawa in the 1890's (!) It remained that way for 4 generations, but in 2014 it was sold to East Lake Limited, a company that owns several footwear stores across Ontario. If you like shoe stores like Solea Glebe Trotters, and Tanda Shoes, you'll like Letellier Shoes.

In town for a few days and looking for some boots to help with the still cold temps, snow and…read moreslush/ice. Didn't come prepared from NC. I found this place to have a diverse selection of shoes & boots. Since it was the end of the season there were not a lot of boots left in a size 8/8.5. I was able to get some Ugg ankle boots that did the trick. A little pricey but worth it since I still had 3 days left. Customer service was so-so, i wasn't overly impressed.

Don't bother to go to Cordonneries Regional on St-Joseph in Orleans. You will pay full price for…read moreyour shoes ($395.50) and there is no return. The gentleman who does orthotics and repair shoes, he is so rude, insulting, there is no word to describe that man. I went there to buy sandals and wanted to make sure that my new orthotics that I would get the next day and sized to the sandals by Dr. Greenberg Podiatrist who is the No. 1 doctor in Ottawa. This man at Cordonnerie Regional start putting down Dr. Greenberg Podiatrist. Even after telling him that Dr. Greenberg basically save my feet after starting to make my orthotics two years ago. He said its because you did not come here for your orthotics, looking at my old orthotics he said you see this is not the way of doing orthotics, he was so frustrated because I kept telling him how Dr. Greenberg did an amazing job on my orthotics. I was going to buy those sandals but then he start telling me that I could not even get a credit note if the orthotics wouldn't fit in the sandals. When you have problems with your feet, you need to turn to an experienced doctor of podiatric medicine who listens and responds ... an experienced podiatrist who knows the field and can effectively diagnose and treat your needs ... a friendly practitioner who counsels you on the best ways to maintain and improve your health. Certainly not Cordonnerie Regional! If there was less than 1 start that's what he would get.

I recently brought an item to be repaired. They had it for…read moreover a week. I went in a few days after the "ready-by" to pick it up, and the guy still hadn't finished it. Said he was too busy. Went I went back a few days later... It was finally finished. I asked for a discount since it was almost a week late- and he said nope. I said but you're a week late and this is really poor customer service. He said oh well..... I'm sure the item was done well... But the customer service is crap.

Ok, The Wholesale Outlet is a strange little place. It's in what looks like a converted barn (!)…read moreThe parking lot (which it shares with The Apple Saddlery) is unpaved and full of potholes. When you go inside, everything is really messy and it looks like a warehouse. The back of the store is really poorly lit. So you would expect really low prices and great deals, right? Well, every clothing item hovers around the $100 mark. Now they do specialize in clothing from Canadian and European designers, and many of their items are made in Canada or in a European country, so yes, the quality is higher. However, with a name like "The Wholesale Outlet" I really was expecting lower prices. In my opinion, the majority of their items are rather dowdy, unless you are in your 8th decade of life, in which case, you would be considered a fashion plate if you wore these items. HOWEVER, if you have the time and patience to sort through their stuff, you will find some lovely gems. I have only ever purchased skirts here, and only in the clearance section at the back of the store, where everything is 50% off (but poorly lit and items are tightly packed together - my arms often hurt after pulling all the items apart to look at them on the racks). Now to give you an idea of my style, I love asymmetric hem lines, over-sized buttons, and superfluous zippers, so I'm a huge fan of the skirt styles from French, German and Scandinavian designers. The sizing of items here is a little strange. Yes, some are European sizes, but even that I found not to be consistent. I'm pretty much a North American size 2 (sometimes 0), so typically a European 36 or 38 and a UK/Australian 6 or 8. However, here I've tried on a "European 40" and a "Canadian 6" and couldn't zip up either item :P So the take home message is, if you like something, disregard the sizing, just eyeball it and if it looks like it might fit, try it on. If you are under 50 years old, you will likely be the youngest person in the store. The staff here are very nice and friendly. I don't come here often, but I will pop in once in a while to check things out.

This store is so unbelievable! Great service & amazing…read moreFrench dressing jeans. Awesome tops, jackets, shoes & beautiful sweaters! My new favorite store! Check it out, you won't be disappointed!

I still have the purse and the Shoe Box bag from 30 plus years ago and just loaned the purse for…read moreher to use at a wedding she's attending soon.

The Shoe Box has a moderate selection of shoes that's worth checking out if you're on Sparks…read moreStreet. The staff is consistently helpful and they're honest about which shoes are best for you. Their shoes are excellent quality and they have many styles that are comfortable and fairly stylish. They mainly have women's shoes, but there's a small selection for men.

If you need boots, come here. We come here on our ski trips at nearby Mt. Tremblant because they…read morehave an unbelievable selection of boots for anyone. Do you need winter boots rated to -40? They have them, and not just one brand but 5-6 brands. Do you need ski socks, sneakers, slippers, regular shoes, or practically anything footwear related? They have it. The thing I like the most about this store is that it's not a chain. It's an independent little shop run by two very helpful ladies. It's jam packed with boots of every style, from work books for me to fashionable winter boots for my wife. Prices are reasonable, and if you're smart you can find good sales deals. I'm not much of a shopper and I am especially not one to go out of my way to go shoe shopping, but this is a must visit - your feet will thank you.