The Village Sherman Oaks, has some of the most amazing employees, from management, welcoming staff,…read moremaintenance , housekeepers, nurses, receptionist I come to the village to work with clients and I love this place, as soon as you walk in you're greeted by Ruby ( the receptionist) she's the sweetest and ready to help, if I have any issues Elizabeth is on it, Kevin from maintenance is always such a HUGE help and ready to assist. The resident are always involved in a event or on going activities and living their best lives Always the best place to be

Unfortunately that is a blatant lie. It was weeks of me constantly getting ignored with lots of run…read morearounds before any information was given to me. And there were no alternatives given to me in the assisted living community. Months later I finally decided to go elsewhere. I should never have been the one to have reached out for answers ... they should have kept me informed.

My mother lived in Rita's Shalom Gardens board and care for over a year. Mom had been in fancy…read moreassisted living places for ten years, but had a lot of anxiety with so many people around going in and out of her room to take care of her many needs. She was blind and no longer walked. Some care givers were not very experienced, so my family decided to try another kind of care altogether. We were so lucky to find Shalom Gardens. There was a nice, peaceful room with private bathroom. It was not as fancy as the fancy assisted living, but none of that mattered. The new environment was more calm, had good vibes, mom got much better care, and her anxiety turned into relaxation and even bliss for periods of time. We were welcome to visit, the protocol was covid cautious, hospice workers told us how lucky mom was to be there, compared to other places they were going to. Long time caregivers, Arnold and Marci were a great team, and the two of them cared for mom up to and on the night she passed away. I only wish we had moved her to Shalom Gardens five years earlier! Rita, who runs Shalom Garden was business like, flexible, and helpful. She gave us a good referral for a hospice team that my family was happy with. Mom had a good death, at 96 years old. The other ladies at Shalom Gardens were also very peaceful and calm, whenever I saw them around. Lots of privacy for all there. I learned that if any elders have special needs, and require routine and calm surroundings, a good board and care can be much better than a fancy assisted living place. Good luck everyone with your elder care.

Beautiful and clean facility. Owner is very involved and cares about patients like her own family…read more Every clinical person that comes to facility is well trained and caring. Strongly recommend

My fiancé's father is 81 with lots of health complications - Parkinson's, diabetes, memory issues…read moreand a recent hip replacement. He needs alot of help and requires 24/7 care. When we decided it was time to find him a place where he could get the help he needed, we had no idea where to start or how to find a suitable facility. Thankfully we found Assisted Living Connections and Jennahway. Jennahway spent time hearing us out and helped us understand our options, and we loved that she clearly had an in depth knowledge of the areas we were looking in and what was available, pros and cons, etc. She even provided a document with advice and questions to ask when we went on tours. We ultimately found the perfect place for our needs and had no hesitation in knowing it was home. Going through this process is stressful, emotional, and time consuming. If I was to give one piece of advice, it would be to start by calling Assisted Living Connections to ease some of these pressures and facilitate the process. We never felt any pressure to move more quickly than our own pace and it was great to have Jennahway by our side. There are so many options out there in LA, let the experts help and support your family to find the perfect fit.

Jennahway is professional, kind, and smart. She anticipated our questions and needs, she has a…read morelarge network and is able to make suggestions to move things along faster. When it looked like my dad would take longer to get into assisted living, she shared a concierge medical group that I could use since our insurance was taking so long to even get an appointment.

The employees are very kind and caring. Barbara G in the dining room is great. Always there to…read moreassist and always has a kind word for everyone. Also the pals in neighborhood 1 are wonderful. I'm convinced that the employees are a main reason that my mother has thrived!

Belmont Village Encino is amazing. I could write a two page review on this Senior Living home and…read morethe terrific staff that works there. It's been almost 7-months since we moved my mom into Belmont and she's finally adjusting thanks to the team. My mom has dementia and it has been such an emotional rollercoaster finding the right place for her. The team at Belmont (Kate, one of the directors), the pals, Lynnell, Linda, Lydia, Jeffrey, Olga have helped my mom adjust and also rode the emotional waves I have gone thru putting my mom in SL. My mom and I are best friends, so I was so scared to place her somewhere, these guys couldn't be better. We go all hours day and night to visit. We eat dinner regularly at Josephine's Kitchen (the dining room), shout out to Barbara who is one of the servers we love. In addition, the activities they offer keep my mom busy and happy. It took her awhile to make friends but now that she has she looks forward to the daily events and weekly trips. Honestly, I love the residents as much as the staff and I'm ready to move in myself, lol. We know everyone on a first name basis. Team members like Joyce and Sophie help my mom get dressed and take her to the bathroom when she needs it. Like I said, I could go on. What you get for the price is exceptional, IMO. It's such a hard transition seeing your parent with dementia move into assisted living but if you need a place, this spot is home. Sarah *** I wanted to address a couple of things I've seen in the reviews in case you're considering moving your loved one to Belmont. First, is Belmont clean? YES, Belmont is very clean. I think Carmen (one of the cleaning staff) does a terrific job. As far as my mom's room being clean it's really hard to keep up with her. With her dementia there is often clothes all over the place and food on the floor. It's impossible to keep up with her. Belmont is great at trying, and the residents are all very clean. Second thing, is there enough staffing? Yes, in the 8 months my mom has been a resident of Belmont I've seen a huge improvement. They have added a lot of staff. Lance the director has made a big push to hire new people and it's made a big difference. I do think this was one area Belmont needed to improve on and they have. Lastly, wanted to shoutout more amazing Belmont employees. When you move your parents in be sure to get to know this great team - they will take good care of your loved ones: Carmen (nursing), John, Krista, Diamond, Jessica, Jelena, Roxanna, Rahim (nurse), Fernando and Mario (they are the terrific drivers), Yadera, Beatrice, Marnello, Rosario (she's worked there over 20yrs), Lauralynn, Perla, Sara, and Gabriela.

Be Well Senior Living truly feels like a place where people are treated with care and respect. The…read morestaff are kind, patient, and genuinely attentive, and the community itself is clean, comfortable, and welcoming. You can tell they really care about the residents and their well-being. It gives real peace of mind knowing your loved one is in such good hands.

What a pleasant relief!!!…read more After a truly disappointing and stressful experience at a "fancy" senior living community that took advantage of my mom and her health needs--starting us at one price and doubling it within a year--we finally found Be Well Board and Care in Sherman Oaks, and I cannot express enough what a blessing it's been. Unlike the other place, Be Well is a beautiful, exceptionally clean home with the most outstanding caregivers I've ever met. My mom has her own private room and bathroom, and the neighborhood is absolutely charming. From day one, Russ and Alina have been truly caring and made the transition as smooth as possible for both my mom and my brothers and me. At the "fancy" place, we dreaded every phone call because it was always another problem, another issue, another source of stress. At Be Well, it's the opposite--they call to share how well she's doing, not to create anxiety. I no longer live in constant worry. In the beginning, the transition was a little challenging--mom was confused and needed time to adjust. But caregiver Lisa, along with the rest of the team, showed such incredible patience and compassion, making the move peaceful for her. Now my mom absolutely loves it there, especially Lisa. Our entire family's quality of life has improved since placing our mom at Be Well. I finally feel like she is safe, happy, and truly cared for. I only wish we had found them sooner.

Great place to live. Kind and caring staff. Quality food and many choices. Highly recommend.read more

I recently moved my mom into The Gardens at Park Balboa. It wasn't a move she welcomed, which of…read morecourse was stressful for both of us! The Community Director Jonathan gave us a tour and was treated by the residents like an adored rock star as we walked through the halls - making introductions with residents, explaining the extensive amenities, along with the robust calendar of daily activities for residents to participate in. We moved her in a week later (after visiting other facilities). Within 2 weeks she told me "I'm meeting so many interesting residents. It's like living in a resort, everything is done for you. I love it here!" Last night I got a text from her saying that she attended a mini classical concert in one of the residents rooms (that resident is known for her musical talents). The staff is attentive, responsive and kind. Prayers answered! I am beyond grateful.

Where to start......My mother in law has been living at AvantGarde for 2 weeks - she has Dementia…read more(short term memory issues) and it was getting to the point where she needed not only care but stimulation. The staff here is amazing, they don't just do their jobs (and they do them well) they are all very kind, supportive and loving toward her. This is a woman who would not leave her apartment, slept until noon, getting her to get dressed was a big task but her nature is social. She was famous in her youth and a singer / dancer. I could not believe that she was up and out of her room (DRESSED) by 8am and didn't return until after 5PM on day 2. EVERY SINGLE DAY she is kept active, she's singing with the pianist, playing bingo, watching movies, doing arts and crafts AND they told me she was participating in the morning walk! One of the ladies there sent me a video of her singing with the pianist today - she is in her element. Her Doctor comes to her every month (more if she needed him). I was weary that they would not be able to get her out of her room and get her dressed. AvantGarde has surpassed my expectations. I can travel without worry, I can visit her without me being the caretaker, I can rest easy knowing she is having a great time and in loving, capable hands.

PLEASE STAY AWAY FROM THIS FACILITY!!!…read more I work near this facility and personally know several seniors who live here. Based on direct knowledge and firsthand accounts, I have serious concerns about how residents are being treated. One resident I know personally was not properly cared for after a fall. After that incident, she was reportedly not assisted with meals or monitored to ensure she ate for three days. Her room has flooded twice, and because of how often this happens, it reportedly smells of mold, which raises serious health concerns. After the second flood, she was abruptly dismissed from her room so it could be cleaned and was not allowed to gather her phone, shoes, or any personal belongings. She was sent out in the middle of December wearing only sandals and no sweater. This showed a complete lack of concern for her safety, comfort, or dignity. What is most disturbing is the lack of empathy. This is a facility entrusted with the care of vulnerable seniors, yet the focus appears to be convenience and profit rather than basic human compassion. PLEASE STAY AWAY FROM THIS FACILITY!!!! Please choose another place. No one's loved one deserves to be treated this way.

I called looking for immediate guidance and sargis was definitely responsive and attended all my…read morequestions. He went out of his way to find solutions to help Provide the attention I need for my mother , he was very informative and was willing to do whatever it takes to find the proper care .

I was looking for a place for my grandfather and after contacting so many places with no luck I…read morecame across to ValleyVillageSeniorLiving. Sam who answered to the phone was very knowledgeable in answering to our questions and concerns and putting us onto the right direction. It has been few months already that my grandpa is in ValleyVillageSeniorLiving and can say they deliver what they stated initially which was crucial for us. Thank you guys keep up the hard work!

Response time poor. For example: an hour for bathroom assistance. Food quality mediocre. Neglecting…read moreto advise on various services.

Look... the staff are super nice. For the price idk what people are complaining about. It's a great…read moreoption for people not able to spend 10k+ a month. You can do your room up however you like. They even helped me with getting my husbands grandmothers social security approved. Good location. Good for people who need minimal help.

Nice place, nice care for elderly people. They give them a nice attention, with patience, and it's…read mores nice environment. All the employees are polite and respectful. I recommend.

2 stars I worked here for a couple during the Covid…read morelockdown recently. I stayed for like 36 hrs to prevent the spread of virus. I took care of the Male resident - he was nice and no fuss. It is the wife who has an attitude. I didn't like how she's saying that her things are missing. I have to admit that she is not very nice even to the employees. She makes a big deal out of everything. 4 stars Employees here are sweet and they know how to handle difficult residents. They try to accommodate them during these unprecedented times.