We moved Mom in just about a year ago and from the moment we toured Jackie's Hideaway until today,…read morewe have been really surprised with just how much we get with our residency. We used a placement service that identified JH for us. We had several tours of other homes that were all in the same Valley area, and all around the same cost. What immediately stood out were the owners and the team on site. All friendly, caring, truly kind people. Andrei, who gave us our tour, was friendly, so knowledgeable and totally honest. He even brought up previous ownership issues the facility had faced and other issues that as a business owner, he had learned through and made specific improvements to address any issues. The care team that is on site is just amazing. They cook all meals in the kitchens right there so you know your family member will be getting home cooked meals that are nutritious and delicious (do NOT visit during meal prep time or you WILL want a plate!) These ladies bring a smile to Mom's face when they engage and I can tell just how much Mom has enjoyed getting to know them. The facility is also lovely. There is ample space with really nicely sized private rooms and bathrooms. The homes are in lovely garden surroundings and I'm pretty sure Jackie's Hideaway has turned my Mom into a bird watcher!!! While touring facilities in searching for a spot, Jackie's Hideaway was the only location that didn't focus on the glitz and window dressing of the facility. At one spot, the owner only focused on how expensive all of the decor was and how my Mom would be surrounded with luxury. I needed my mom to be surrounded by care and people who were going to be there to help her and not let her worry for a single thing. My mom chooses to hang in her room, but other residents are usually in the TV room or enjoying the garden when it isn't too hot outside. This freedom to do what makes you most happy...as odd as it sounds...is a big plus in these types of facilities. Many spots do what is most convenient for the staff...NOT for the residents. Jackie's Hideaway does not take that route. We are SO thankful we found Jackie's Hideaway and know that their care has lifted anxiety and worry from Mom...and from us. We hope to be a long-term success story!!!

Priced at 9,000 a month when similar places are 6,000. We were dismayed by the owner's comments…read moreabout how much his staff was paid and how they deal with night time falls.

PLEASE STAY AWAY FROM THIS FACILITY!!!…read more I work near this facility and personally know several seniors who live here. Based on direct knowledge and firsthand accounts, I have serious concerns about how residents are being treated. One resident I know personally was not properly cared for after a fall. After that incident, she was reportedly not assisted with meals or monitored to ensure she ate for three days. Her room has flooded twice, and because of how often this happens, it reportedly smells of mold, which raises serious health concerns. After the second flood, she was abruptly dismissed from her room so it could be cleaned and was not allowed to gather her phone, shoes, or any personal belongings. She was sent out in the middle of December wearing only sandals and no sweater. This showed a complete lack of concern for her safety, comfort, or dignity. What is most disturbing is the lack of empathy. This is a facility entrusted with the care of vulnerable seniors, yet the focus appears to be convenience and profit rather than basic human compassion. PLEASE STAY AWAY FROM THIS FACILITY!!!! Please choose another place. No one's loved one deserves to be treated this way.

Where to start......My mother in law has been living at AvantGarde for 2 weeks - she has Dementia…read more(short term memory issues) and it was getting to the point where she needed not only care but stimulation. The staff here is amazing, they don't just do their jobs (and they do them well) they are all very kind, supportive and loving toward her. This is a woman who would not leave her apartment, slept until noon, getting her to get dressed was a big task but her nature is social. She was famous in her youth and a singer / dancer. I could not believe that she was up and out of her room (DRESSED) by 8am and didn't return until after 5PM on day 2. EVERY SINGLE DAY she is kept active, she's singing with the pianist, playing bingo, watching movies, doing arts and crafts AND they told me she was participating in the morning walk! One of the ladies there sent me a video of her singing with the pianist today - she is in her element. Her Doctor comes to her every month (more if she needed him). I was weary that they would not be able to get her out of her room and get her dressed. AvantGarde has surpassed my expectations. I can travel without worry, I can visit her without me being the caretaker, I can rest easy knowing she is having a great time and in loving, capable hands.

When my father became unable to care for himself, I was bewildered. I reached out to Sargis at…read moreTarzana Senior Living, who was extremely knowledgeable and helpful. He made my father's transition from independent living to assisted care a smooth and painless journey. The staff are wonderful, the place is clean, and the small size means everyone gets lots of personal attention and care. What a blessing to have found this place!

I've been calling around various places trying to get information for my father-in-law who has…read moreAlzheimer's. I have no idea how senior living or assisted-living works. But when I called this place they gave me all the information that I needed. They were very helpful into directing me on what to do. Thanks so much

I have nothing but good things to say about Brookdale! Warm and inviting. It has such a homey feel…read moreand it was the perfect move for my mother. She is participating in all the wonderful activities and is well cared for. Mitch, the caretakers and the tenants are so friendly. I'm very grateful!

Gena Grundeis Gena.Grundeis@brookdale.com…read moreBrookdale, Gardens of Tarzana Reg: Your People, your environment, your care Dear Gena, I wanted to take a moment to share our wonderful experience we've enjoyed while working so closely with your dedicated team of caring professionals, Mitch, Ethan, Anna, Zuly, Lillie, Tony and the entire team at Brookdale. Moving our mom from her home in Northern California after retirement to a place close to us, her children, was a dream. Quite frankly we had been planning to have mom move into our home. Ater interviewing friends and extensive research, we considered looking for a retirement community where mom could be surrounded with a cross section of community that truly had commonality. After all mom is active and enjoys daily interaction, stimulating challenges, going to events, and of course people of all ages. Did I mention having fun and activities. Ideal isn't always ideal This was a very difficult decision but our primary driver was mom's welfare, quality of life, enjoyment, and care. This approach was our guiding principle. Aging-in place We realized that mom is independent today and as we would want to fill her days with every opportunity, we would definitely try. When it came to helping mom, in the event of her needing care, though that may be years from now, we would need help. We also were not home 7/24. Mitch, that masked man (Covid mask), with a kind demeanor and great heart, shared the concept of having all the facilities and care in a dial-up or dial-down option, should mom ever need it. And did I mention the beautiful community filled with wonderful residents who have multiple activities a day... ok, this was hard to believe. I've quickly learned to be a believer. I was clearly on a quest to find the best for mom, focusing on her independent nature and flexible life style. Fast forward to researching 37 establishments including multiple Brookdale communities, Aria, Sunrise... we decided on three finalists, two Brookdale and another. Yes, by now you guessed it Brookdale Gardens of Tarzana became my decision and I met with the family, on both coasts, to share my findings. Your community has many offerings that we considered, cleanliness, beautiful and spacious environment, caring and seemingly nice residents, great meal options, great services, great age-in-place options, and more. There was a very clear differentiator, you and your team. It's been almost two months since we met Mitch and your staff and mom moved in March to her beautiful new home at Brookdale. Which by the way, Ethan ensured everything was beautiful and operational. He also installed a TV, electronics, power, drapes...he's a one man construction force. Simi, I, and the entire family are very impressed at the beautiful and caring community you attract and nurture. We humbly thank you for making mom and all the residents so welcome and comfortable. Warmest Regards, VJ Singh and family

First & foremost I will like to say that this Los Angeles Jewish Health service is not only for…read moreJewish people. It is for anyone and everyone who needs special care in whatever their condition is. I have been here multiple times back in 2019-2021 when my late mother in law was at this facility. I would go there around 5pm when it was their dinner time. Feed her, try to talk to her and spend one on one time with her.She had Alzheimer's disease. I believe they have 4 different buildings and plenty of parking spaces along with clean restrooms. This facility was established back in 1912 and still serves their patients, families of the patients with pride, dignity, and kindness. They have over 6,000 seniors every year entering this facility. They even have a nice garden. They provide care for home, in their community and on premises/campuses. Nurses and other staff members are very sweet, kind, caring, professional and HELPFUL!! They don't just treat you as a number; but as a human. Recently few days ago I willingly wanted to go see one of my friend's mom who is in this care center. She has dementia. I told her that I would be going there and she met me there. Place is spotless clean, they come and change the bed sheets pretty frequently, take you for a walk, help you to take your medications, and do their best for everyone to feel welcomed, safe and a good place to be at! If you have a loved one and needs a good home, don't hesitate to bring them to this facility.10/10. Thank you all for all that you do for everyone. They accept insurance, and other types of medical payments..

I would like to add that this place was cleaned regularly. The gentleman who was, as far as I…read morecould tell, in charge of the building I was in, kept the place spotless. After residents left the facility he was like a whirlwind of cleaning like I have never seen before.

The Variel . . . Can you spare a square…read more My Dad has lived at the Variel for 2.5 years. Unfortunately, it has changed. Staff are great and care about the residents. Management not so much . . . Like my Dad many of the residents can't leave. Dad asked for a roll of toilet paper and was told no . . . Apparently this is the latest management rule. Kinda petty for a "luxury" facility where a single resident is paying 13k a month to live there.

The facility is lovely and there are many positive thing to say about the amenities. The care my…read moremother received was very good but as she became more infirm the Variel could not keep up with her needs. Her room always smelled of urine. My mother is currently at a board and care facility with advanced dementia and incontinance issues but they are doing a superior job at maintaining a clean living space. There has been a significant amount of staff turn over and I found it difficult to reach management. I see Allison responding to positive reviews but she never responded to any of the messages I left for her. Her voice mail was never set up and I had no idea how to reach her. I tried to settle my mother's final bill there and it was difficult to reach the business office. I received what was supposed to be my final bill but alas I received another one a few weeks later. When my mother first moved in, there were no up charging, but then they started to add extra charges every month. One month the bill was several hundred dollars more than it should be. I received an accounting and my mother was charged for dozens of meals she never ordered. Management fixed that bill but the helpful person who corrected it for me was gone the next month. It's been frustrating and I began to feel negatively about the experience.

Unfortunately that is a blatant lie. It was weeks of me constantly getting ignored with lots of run…read morearounds before any information was given to me. And there were no alternatives given to me in the assisted living community. Months later I finally decided to go elsewhere. I should never have been the one to have reached out for answers ... they should have kept me informed.

What a wonderful representative for the village!…read more I had a tour today with Elizabeth Gonzalez. I enjoyed my visit with her very much. She is knowledgeable, understanding and patient. I saw her interact with some of the residents and she is sincere and caring . The village itself is beautiful ! Thank you Elizabeth I appreciate the time spent with you today

There has been many thefts from my room : included among the stolen items are: 1. Cash about…read more$200. 2. Suitcase 3. Numerous miscellaneous items which the total value is $300. Action against stealing by staff needs to be implemented.

My brother's quality of life improved dramatically the day he first joined the memory care unit at…read moreSavant Woodland Hills, and I am so grateful for the compassionate care and support he has received since moving in this summer. It 'takes a village' to meet the many needs of loved ones facing social isolation and challenges around daily personal care and I have found that village in the supportive community at Savant Woodland Hills. Among the 18 memory care facilities I contacted in greater Los Angeles, Savant's dual commitment to both quality care and affordability was unmatched. From the first introductory meeting to my brother's move-in five weeks later, senior staff member Jeanette Hernandez provided kind and expert assistance at every stage. Six weeks have passed since my brother moved in and he is visibly more cheerful, peaceful, conversational and actively engaged with his world than he has been in months. And I am more relaxed, secure in the knowledge that he feels at home and safe in the midst of such a caring and supportive community and is receiving the 24/7 monitoring needed at this stage of his life. Thank you Savant Woodland Hills!

The problem is that they require 2 people in every room, a single room is very pricy.read more

I had a knee replacement surgery, and I was referred to the JHA Health, which is the jewish home…read morefor the aging, for rehabilitation, never ever did I visual a place that would take care of me, from the minute I woke up, till I slept at night, the medical staff from the nurses to the physical therapy where way and beyond, i don't know what I would have done without them. The JHA accepts 65 years and older, I stayed at the Rehabilitation center for 10 days, not one time did any staff member when called ignored your call, if they heard the walker at 2am they would come to double check, fix your sheets without even a doubt, and make sure you in bed comfortable, if you need rehabilitation center,don't look further, this place is the happiest, kindness, loving, caring, that anyone can find, good luck

If you are looking for the perfect home for your loved one, this is the place ! I hold an…read moreadministrator of assisted living facilities license and does pet therapy at nursing homes, AL and board & cares. I have been offering my services at this facility for a year now and absolutely adore the staff and management. The care is exceptional. The homes are clean and smell great, the food is fresh, nutritious and healthy and there a good ratio of caregivers to residents. The residents are stimulated daily with unique activities such as chair Pilates, pet therapy, music, art and more. Highly recommended

I couldn't be happier with the care my mother is receiving. My mother is in the advanced stages of…read moredementia, needing a high level of care including feeding, bathing, and dressing. Meals are all cooked on premises and are superior to those I witnessed at other facilities. Cleo, the head caregiver, is very caring and quick to know the needs of the residents. The owner maintains a presence and assures everything is going well. Highly recommend.