They were very helpful when I was buying the product, but 1 1/2 yrs later when the planks began to…read moreseparate at the seams, NO customer service at all. For 2 months, would not return a phone call, come to look at the floor, and just blamed my installer for the problem. Was not asking for a refund, just how to possibly fix it. Very dissatisfied!!

After 25 years, our beautiful hardwood floors definitely needed an update and some maintenance…read more Wyatt took out the apprehension we anticipated for the project and did an amazing job with recommendations and professional finishing. We are very pleased and appreciative! Thank you, Wyatt. We are SO enjoying the finished product!

From the owner: Professional Hardwood Floor Refinishing: Industry leading equipment, HEPA Vacuum System, On-Site…read moreColor Samples.

I've used Jolark several times. They have worked on storm doors, installed two toilets and also…read moreinstalled bathroom cabinets including sink and faucet in one of the bathrooms. All jobs were well done! I'm in red shirt.

From the owner: Video Doorbells, garage door keypad, camera systems, garage openers, residential network systems,…read moreoutdoor WiFi nodes, p2p, Faucets, sinks, toilets, ceiling fans, screen door repair, shower head,

I can not recommend Travis enough for his work. Great communication via text and phone calls…read more Work-wise there is great attention to detail, just overall a fantastic experience working with him on our projects. Will definitely use Travis again if we need future work done.

I can't say enough how pleased I am with my flooring. The customer service from the top down was…read moreoutstanding as well. Very friendly!

We had a hose on our refrigerator that leaked down the floor into the basement. Kosta came over…read moreand got right to work replacing the drywall and fixing some other sheetrock cracks. He did an awesome job. He is very knowledgeable and knows his stuff.

From the owner: We have immediate openings and we love working with our customers to make sure that there project…read moreturns out to be exactly how they envisioned it.

My sales rep was wonderful! He did a great job of helping me find a solution to my flooring…read morechallenge. I am not enamored with the choices on the market now but Joel helped me find something that I am reasonably happy with. I'm 100 miles away and Thornton really had a wide variety. So glad to have a solution & will return to them again - just wish they were closer!

Upon walking in, there were 3 people at the front. Not one of them acknowledged my wife or I. We…read morewaited around and tried to find our own flooring for 20 minutes. Other people walked in and the sales staff all asked them if they needed help. There was still nothing for us. We have purchased from Thorton's in the past but we won't come back. Since the new building, they don't seem like they want to help anymore. The customer service was just nonexistent.

They do not stand by their warranties. Are not upfront or truthful. Nate in customer service is…read morecondescending. He told me not to put anything heavy like an elliptical on my floor. It's a floor. Heavy things go on floors. We had a private contractor who's installed many floors install ours since we did not use LL flooring I was told or warranty was void. Do not do business with this company.

I purchased $6,000+ worth of solid Acacia flooring from here, my installer followed LL Flooring's…read moreinstructions regarding acclimation and installation. My flooring now looks like garbage, there are huge gaps between every single plank; dirt, dust, etc. gets between the planks, they are impossible to clean. I've had numerous specialists/installers look at it and they all say the same thing: the flooring was not properly dried before it was sold. I've brought this to the attention of LL Flooring and they refuse to do anything about it. I saved for years to be able to put wood floors in my house, I'm heartbroken and devastated by this enormous waste of my money.