Tarunbir was amazing. No unit number on the package so he called to find out and deleivered.read more

Delivery is a business very much based on communicati...sorry, I'll have to email my supervisor to…read moretell them the rest, then never let you know what they've said. Sound familiar? Customer "service" claims they have zero way to communicate with specific depots or drivers, other than email. Bulls**t. They claim they have no direct way to contact a superior. Bulls**t. The drivers claim they've attempted delivery when they never even drive down your road, let alone walk up to your house. So...you guessed it; bulls**t. You'll receive the "be there in the next hour" message and at the end of the hour you instead read "could not deliver". All that or the day of delivery the tracking page randomly (actually, predictably) changes to "pending calculations" (what does that even mean?!). Anyone else have them admit they didn't even take the parcel out for delivery at all? If every single employee were buried neck deep in salt after receiving a billion paper cuts and mutated fire ants the size of Buicks circled ever closer...they'd have gotten off too easy.

Ils étaient censés livrer mon colis à Villeray pis ils ont mis dans la malle un avis de…read morenon-réception. J'ai payé 45$ + taxes pour une livraison prioritaire.. ils ont envoyé ça à ville St-Laurent tabarnak, je suis allé au métro Sauvé, j'ai pris la 121 Ouest et je suis débarqué au métro Côte-Vertu le terminus, si c'était juste ça ce serait pas la fin du monde. Mais fallait prendre la 174 Ouest qui passe à chaque demie-heure pis je viens juste de la manquer de 2 minutes. Ils auraient pas pu déposer ça au bureau de poste ça aurait eu plus d'allure au lieu de m'obliger à aller à l'autre bout dd la planète pour chercher mon PS5 à 8:01 du soir? Non mais franchement!

you're the worst absolutely the worst delivery service ever...4 days still havent gotten my shipmentread more

I just used this courier to pick up a package from my home in Hamilton and deliver it to an office…read morein Toronto the same day. They were at my home within an hour of me calling and my package was delivered two hours later! It would have cost me at least four times as much to ship the package (it was heavy) using UPS, FedEx, etc, just using their slowest services. I don't know how they can offer this service so cheaply! I highly recommend this firm - I'd give them a million stars if I could!!!

From the owner: save on you shipping , reach more client read more

Very responsive, easy to work with and they did a great/efficient job. Highly recommend.read more

Great company. Dani - operational manager was fast and honest with me about rates. Great service…read moreand great price on local transport. He gave me a quote with in 10 minutes.

I have never ever witnessed such abominable service. These people are crooks and liars…read more We shipped our household goods with them, including two motorcycles, from Montreal to Hungary -- spent a total of just shy of $10k. They assured us they had experience shipping motorcycles and that we could feel assured our belongings would arrive safely. Yes, the items arrived. One motorcycle arrived missing its left mirror and with its rear turn signal broken. Then we noticed the windshield and front fairing were cracked. And the luggage frame, too, was cracked. And the handlebar weight scraped up. At that point, we sent photos of the damage along with a photo of the bike pre-loading and requested compensation. We were told they would "investigate" and get back to us. Before they did, we noticed the foot peg and shift mechanism was bent as well. We repeated our request for compensation. They offered $200, saying the bike's declared value was only $600 and that they are in no obligation to verify or ensure the bikes functioning before or after shipping. Then we found out the frame at the foot peg was also bent. TODAY, we just found out that someone had actually removed part of the aluminum assembly AND WELDED it and put it back. It had been cracked or broken AND THEY REMOVED IT, WELDED IT, PUT IT BACK without telling us or even admitting to having damaged the bike. I'm flabbergasted. Don't give this company a dime of your money. I'm facing at least $3,000 CAD of repairs on a bike that, although a 2002 model, was in perfect operating condition before this company dropped it and thoroughly damaged it. Crooks and liars.

Am depus un colet la sediul World Line Cargo pe data 10 decembrie 2023 ( aceasta data fiind data…read morelimita de colectare anunatata de ei). In momentul predarii coletului am primit confirmarea ca pachetul urma sa ajunga in Romania aproximativ in 5 saptamani. La o luna de la data predarii, pe data de 10 ianuarie 2024, am primit notificarea ca pachetul de abia a fost predat liniei de transport maritim. Deci, de la predarea pachetului, timpul probabil in care va ajunge la destinatie nu este de aproximativ 5 saptamani ci, in cel mai bun caz, de 9-10 saptamani. Dublu. Am contactat firma ca sa primesc explicatii legate de aceasta intarziere majora. O angajata mi-a oferit tot felul de scuze penibile: mai intai ca intarzaierea se datoreaza transportatorului maritim care nu a mai plecat la timp, apoi ca din cauza vamii care a intarzaiat expedierea... In final dupa ce mi-am exprimat nemultumirea si neincrederea in explicatiile ei, acaeasta mi inchis telefonul, cum se spune pe romaneste: "in nas". Daca as fi stiut ca pachetul urma sa faca minim 9 saptamani nu 5 cum am fost asigurat la predare, cu siguranta nu as fi ales aceasta companie sa-mi expedieze coletul. In concluzie, colaborarea cu World Line Cargo reprezinta pentru mine o experienta neplacuta, in care am fost dezinformat, deci pacalit, si in final, cand am cerut explicatii, am fost tratat cu neprofesionalism si lipsa de respect. Din pacate nu este prima experienta neplacuta pe care aceasta companie mi-a oferit-o, nu sunt la prima expediere, dar cu siguranta este ultima incercare de a colabora cu aceasta firma.